Lily M.

I paid all this money to get set up, verified, the whole nine yards. Never got one contact from any customers, but I wasnt worried about it at first. A year goes by, I go to put up a new litter, Im irretrievably locked out of my account. They will not respond to countless emails from me, I call during normal business hours, no one is there to take my calls. The only way to get into my account is to pay all this money again to get verified again. Be highly suspicious of any company that wont let you login without paying each and every time you log in. Be even more suspicious of any company that does not take calls or emails during normal business hours.

I hired Legal Zoom to be our registered agent. Our new renewal notice came, and I noticed they had nearly tripled the price from last year. I hired someone else for $99 (instead of $399 legalzoom was charging.) I notified them to cancel on Dec 11,2018, they refused. I notified them again on Dec 27, they again refused. I notified them in writing on Jan 1. My renewal date is supposed to be January 3, but they charged me 6 days early so they could rip me off for $400 by refusing to cancel my service. I have filed a BBB complaint against them since changing the due date was done deliberately to steal money from a customer instead of allowing the customer to cancel. Do not do business with these theives under any circumstance.
UPDATE- I have now been going round and round with them for over a month. They will not respond to emails at all.

My whole family has done the Ancestry DNA test, with stunningly accurate results. The key to using this test, and being satisfied, is understanding the basics of DNA and genetics. I see all these negative reviews, and they can all be broken down into 3 categories. 1)" I don't like what it showed me." This can be avoided by entering into the test knowing that you have history that you don't know of, and may not like. You might discover that someone had a baby with the (eh-hem) milk man. Or that your family origins are not quite as pure as you would like them to be. 2)" This test sucks because I couldn't spit" It's a spit test, if you can't spit, don't order this test. 3) " My test failed" Well yes, your test failed because you either didnt provide enough sample or you allowed other people to handle your sample and smear their DNA on your sample. Follow the instructions and your test won't fail.
All in all, this is a good test, and a good company. Like any other test, it does require that you follow the instructions, and you have to be prepared to see things you may not like or things that surprise you. So, if you are determined to believe that you are a " full blooded Italian" you may wanna skip this one.