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LawDepot.co.uk Reviews Summary
LawDepot.co.uk has a rating of 4.6 stars from 336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot.co.uk most frequently mention great service, legal documents and tenancy agreement. LawDepot.co.uk ranks 6th among Legal Services sites.
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Easy to access and use. Quick to navigate around for any novice to this type of contract system
Great service and fantastic product, straight forward and easy to create documents.
Hello Cheryl,
Thank you for taking the time to share your positive experience. We are glad to hear the service was straightforward and the documents met your needs easily. Your feedback means a lot and helps us continue delivering quality results.
Regards,
Divine
Customer Support
Most of the information to be included was clear and the explanatory notes easy to understand
Hello Christopher,
Thank you so much for your kind words. We're delighted to hear that the information and notes were clear and easy to understand.
Regards,
Divine
Customer Support
Quick and easy to use and covered what I needed. I will definitely be using again.
Hello Joe,
Thank you so much for your kind words. We are glad to hear the process was quick and met your needs.
Regards,
Divine
Customer Support
Could not pay initially with a debit card after several attempts
Hello Karen,
Thank you for letting us know about the trouble you experienced when trying to make a payment. We appreciate your patience. At this time, our system does not accept debit cards, which is why the transaction wasn’t going through despite multiple attempts.
For your convenience, we do accept major credit cards such as AMEX, Visa, and MasterCard, as well as PayPal. If you try again using one of these payment methods, you should be able to complete the purchase smoothly.
Regards,
Divine
Customer support
Always used this firm and always been happy with it. Professional and easy to follow.
Hello Carl,
Thank you for your continued trust and kind words. We’re pleased our professionalism and clarity have met your expectations.
Regards,
Divine
Customer Support
Good, but took a long time for payment to go through for some reason
Hello Olivia,
Thank you for your kind feedback and patience regarding the payment process.
An error message can occur for the following reasons:
- We do not accept Debit cards, Discover cards or gift cards/prepaid cards.
- Your financial institution has issued an International Purchase hold. You would have to contact your bank to remove the hold temporarily.
Please use a different card or PayPal to process your order in case that happens again, and if you need assistance, please don't hesitate to call us.
Regards,
Divine
Customer Support
Blocked after creating account cannot access document blah
Hello Julie.
Thank you for sharing your experience so openly. We sincerely apologize for the difficulty you faced with accessing your documents.
Here's how you can access them:
- Sign in to your LawDepot (https://www.lawdepot.com/) account.
- Hover over your email address at the top right-hand side of the page.
- Select "My Documents" from the drop down menu.
- Choose the document you wish to access.
- You can either click on the Print, download or Change answers icon.
If you have any further questions, please don't hesitate to let us know.
Regards,
Divine
Customer Support
Lovely and enjoyable process, a pleasure to complete, thank you.
Hello Kelly,
Thank you so much for such kind words. We're delighted the process was easy and enjoyable for you.
Regards,
Divine
Customer Support
Great platform it has really helped save money and helped understand the process
Hello Kath,
Thank you for sharing your positive experience with our platform. We're glad it has helped you save money and made the process more transparent.
We appreciate you visiting our site.
Regards,
Divine
Customer Support
I have an issue, which I am unsure may have been resolved, but will not be ascertained until I have scrutinised the printed document?
Hello Roy,
Thank you for reaching out. We understand that you’re unsure whether your issue has been resolved, but based on the information provided, we don’t have enough details to determine the situation.
To ensure we can assist you properly, please contact our Customer Support team directly with more details about the issue or the document in question. They’ll be happy to review your account and help you further.
Regards,
Divine
Customer Support
The agreement was very easy to use.
I would recommend to others
Hello Christian,
Thank you for sharing your positive experience and recommendation! We're glad to hear the agreement was clear and easy to use, and we look forward to continuing to support you confidently in the future.
Regards,
Divine
Customer Support
Understandable to the Lay Individual.
Quick, Easy and most of all not extortionate fees
Hello Thomas,
Thank you for sharing your thoughtful review! We're delighted to hear that our approach felt clear and fair, making legal experiences straightforward and reasonable. This truly matters to us.
Regards,
Divine
Customer Support
Very good online service with affordable price, I recommend them
Hello Gregory,
Thank you so much for your kind words and recommendation! We're delighted to hear that our online service and pricing met your expectations.
Regards,
Divine
Customer Support
Great service thanks and at a good price with quick turn around
Hello Gerald,
Thank you for your kind words and for trusting us with your needs. We’re delighted to hear you appreciated both the service and responsiveness.
Regards,
Divine
Customer Support
Fantastic service so helpful and easy to use. Makes it so easy for me to keep a track.
Hello Chris,
Thank you so much for taking the time to share your positive experience. We’re thrilled to hear our service is making it easier for you to stay organized and keep track. Your satisfaction means a lot to us!
Regards,
Divine
Customer Support
Brilliant very easy to use and not to expensive lots of good information.
Hello Patricia,
Thank you for sharing your kind words. We're delighted to hear the experience was both clear and valuable, and we appreciate your trust in us. Your feedback motivates us to keep providing accessible and affordable support.
Regards,
Divine
Customer Support
This has been a useful and straightforward process to produce a legally binding document.
Hello Margaret,
Thank you for sharing your positive experience. We’re glad the process felt useful and straightforward while delivering the results you needed. It means a lot to know our efforts made this important step easier for you.
Regards,
Divine
Customer Support
All good so far. Seems comprehensive and covers everything i could want
Hello Amy,
Thank you for sharing your positive experience. We’re glad to hear you found everything comprehensive and aligned with your needs.
Regards,
Divine
Customer Support
Hello Jeffrey,
Thank you for your feedback. We're glad to hear things are looking good so far and are here to help if you run into any issues downloading your agreement. Please don’t hesitate to reach out.
Regards,
Divine
Customer Support
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Albert,
Thank you so much for taking the time to share your experience. We're truly grateful to hear that our contract system was straightforward and user-friendly for you. We appreciate your kind feedback.
Regards,
Divine
Customer Support