Kohl'sReviews 892

I recently shopped the Manassas VA store, the Culpeper VA store and the Haymarket VA store. They were all a MESS and had literally NO Selection in Womens clothing! When I visited the shoe section--same problem! Where is all the merchandise? Also, the toys are so overpriced, even if you have a 30% off coupon, you can still get them for way less anywhere else!
Also, Kohls has recently become involved in Politics and Cancel Culture against My Pillow's Mike Lindell. Retail stores have absolutely NO Business getting involved in Political matters and that is a surefire way to lose thousands of loyal customers. Since when did we become a communist country, where we have no free speech? I have been a loyal Kohls Charge card holder since the early 90's will NEVER shop Kohls as long as it is taking political stands against conservatives!

I am canceling my account (opened Feb 2005) and will no longer shop at your store in response to your decision to take away Mike Lindell's right to free speech. You have chosen a path that takes you one step closer to taking away mine as well. I'm assuming your decision to destroy his life is based on the fact that you conducted your own investigation into the voter fraud allegations and not because you are just following the biased few who control the media. There are 74 million clear thinkers out here who don't follow the biased media and who insist on having an honest and detailed investigation. I'm sure that not all 74 million of us have accounts at Kohl's, but I did until now. You didn't do the math did you? People who don't agree with Mike may stop buying his products, while people who don't agree with you will stop buying every product you sell. I hope you lose a devastating amount of shoppers due to your attack on Mr. Lindell. A country without an honest election is a country without freedom. I will not let a company like yours take that away from me.

I went to Kohl's with my wife. The place was filthy. The staff could not have been less helpful. They were too busy chatting to notice us standing there. We left without buying anything and will not be going back.

I will never spend another dime at Kohl's until they lift the ban for Mike Lindell and any other ban for trump supporters. I will ask my friends and family to do the same and pass it on. Shame on your censoring efforts

This is a low end store with higher…
This is a low end store with higher than average prices. My pillow is a great product. I don't support any company undermining another company because of their political preference. Shameful! No more Kohl's ever for this family. Support local unbiased businesses regardless of your political or any other preferences. Move to China Kohls!

Narrow shopping aisles & lack of cashiers. I can't overlook Kohl's politics & canceling My Pillow. Kohl's no longer has my business!

Let me lay it out for you Kohls...
You have just lost my business and be assured I am not the only one! You have banned the sale of My pillow products and now I have banned you! You are banning a Christian man's products who provides jobs for American People!
You will ban products from a US company just because he supports President Trump! I bet your sales have been great for the past 4 years! He is the reason! By creating our strong economy it allowed people to shop at your store! Well your sales are about to plummet! I hope you go out of business! You block the sale of something made in America but you will continue to sell crap from China! I am done with you and I'm sure I'm not the only American! Have a blessed day!

I used to be a die-hard customer and my reviews reflected that, but little by little, my reviews starting going downhill, just like their service. I had finally had enough on Jan 2 and reached out to Kohl's with what I agree is a scathing message. I am attaching my message and their response for you. I definitely reached my limit after 10+ years as a big customer with them and experienced my first late payment by one day. How easy it was for them to send a generic message with the knowledge they had lost a customer.

Have ordered online from this company multiple times and again missing parts. I'm done with kohls. Walmart is cheaper anyway

I ordered on line on the 15th of December to insure delivery by the 24th - I called the corporate office (which I think is in Mexico) they couldn't speak good English and only knew how to read the screen showing delivery by the 24th - one forign speaking person said "it's not the end of day yet - keep looking for it you should get it on the 24th or in a few days...? Really - the supervisor read good English, you have to wait 10 business days to get a refund. USPS doesn't even show they have the package and Kolhs headquarters is blaming them for the delay - due to covid there is a lot of people sick. I asked can you stop the package and let me pick it up at the store - NO you have to wait 10 business days. WOW Kohls Great Customer Service - Oh Merry Fr*g Christmas

Purchased items on Nov 26.2020. Only got half of my order. Lost in New Jersy. No way to track. ASked for a credit company refused, said it was a covid issue. Worst company i ever bought items from. I then purchased the items from Amazon, got the itemsin 3 days. No one really cares, said a credit would be issued sometime after Christmas, Your company can call my grandchildren and tell them why their christmas gifts did not arrive. Kohls will soon go the way of Sears,
Kohls is next. Why doesn't the CEO of the company call his customer service line and fire the Customer Service Manager,

Terrible Customer Service from Kohl's from Customer Service to The Executive Offices in Wisconsin
Regarding: Sony PlayStation 5
I bought 2 in two different transactions for my kids as gifts for the holidays.
No where when purchasing The Sony PlayStation 5 did they state limit 1 per household/billing address and they only gave me 1 set of Kohl's Cash in the amount of 180 but stated it is merchants right to cancel
That's bait and switch and should be spelled out on kohl's disclaimer but it's not
I would say stay away from kohl's and no wonder why they are closing stores left right center

I ordered multiple items November 24th that got separated to be shipped in 4 different packages. I only received 2 packages. When I contacted customer service they told me that I had to wait until December 8th to see if the packages arrived and to contact customer service again if they didn't. They never arrived so once again I waited over an hour to chat with someone and they told me they won't refund my money because the boxes could still arrive. Mind you one package has said "In transit" with no location for 5+ days now with no change and the other still said "Awaiting item arrival" meaning the shipping service still hadn't received the package. And yet Kohl's does not care and told me that they won't do anything to make it right. Instead they told me to wait another 12 days to see if the packages come and if the don't they want me to reach out for a 3rd time to see how/if they can fix it. I wasted 3+ hours of my time waiting for responses from their slow and terrible customer service to get nothing done. Also, when I brought up the fact that their website says you have to purchase something by December 11th to get it in time for Christmas but I purchased something on November 24th and they won't send me replacements in time they didn't care and had no response. Then before we were done chatting the representative disconnected the chat. I will never purchase anything from here ever again and I advise you to do the same.

I am trying to get a letter faxed over to show that my account with you is closed. I need it ASAP for a mortgage company.
I called yesterday, the lady told me it takes 24 hours. Please feel free to listen to the call, as that is what she told me.
I called back today as I have not received it, the new lady told me 3 days.
I asked to talk to a supervisor, the supervisor told me 24-48 hours.
As you can see, I am being told all different things.
I asked to talk to the supervisors' supervisor and was told there was not one. I was not aware I was talking to the owner of the company.

I need this letter today, ASAP. This is needed to close on a home
If one service rep tells a customer one thing, then the company should abide by it.

Waiting for my 30 dollars kohls cash they owe me as they did not take the 15 % off my order. Called several times after being on hold 15 minutes a pop. Same story it was sent. Never have got it yet. Constant runaround on the phone. If the cash isnt here by tomorrow I will return your merchandise. Extremely disappointed. I worked for Yonkers for many years and we never let this kind of stuff happen. It was handled on the spot. We never let anyone go home unsatisfied.