KingSize Direct

They hit my credit card for monthly charges. When you hit free shipping you are signing up for several monthly charges... scam very hard to get in touch with customer service i spent over 1 hour on the phone. Had to cancel my credit card to resolve the issue. They are a scam company... hope this helps someone to not spend hours on the phone over bogus monthly charges that are dishonestly put on your card. Read other reviews and many have had the same scam run on them.

Bought a few things for my father in law and had them sent super fast paid $30.00 shipping AND handling so to be delivered on time. After he received his order they did not fit, he sent them back the next day. Here is where the rub comes in... they charged me again for handling and only refunded a portion of the the money for the merchandise (excluding the shipping) I did not expect to get back that back. Now I am out $40 and have to send on another gift on top of it. I will not be shopping here any longer and I have bought for years from them for my big and tall guy. I would rather pay more and have better customer service then what this company offers. Treat your customers better or you will be out of business!

I have purchased several times from this company and it was okay. Slow to get the product approx. 7 days. However if you have a return, it took 5 weeks to get the refund even though I called them every week. Terrible company to do business with if you have a return. They give you a tracking number that never changes its status. Again, 5 weeks for credit on a return. They should be ashamed of themselves.

King Size charged me for an exchange of the exact same item. They charged for shipping when they said they would not. They also delivered 2 months late on two separate orders with no acknowledgment of late shipment. Customer service was rude and unhelpful. I will not buy from King Size or any of their subsidiaries again.

After placing an order for a pair of Desert Boots, I saw that there was a zipper, I did not notice.
I filled out the contact sheet that the company used with in minutes of placing the order.
Unfortunately, using the contact sheet does not allow you to have any receipt.
I did this twice again with in 48 hours, over the weekend.
I received an email from them Tuesday, stating that I did not file for a cancellation in the window to do so.
I guess the window is less than 10 minutes.
After many emails, I was told that the shoes were shipped and there was nothing they could do.
I received the shoes over the weekend and as you can see I had it marked to RTS.
Also, the company that shipped the isn't KingSize Direct.
STAY AWAY!

Open credit to save 10%. The Clothes came 2 weeks after the bill. Of course the clothes did not fit. Of course the money has to go back to where it came from. Of course you owe the bill or pay over 20% interest. So of course now you have a credit on a store card you just paid 11.00 shipping when it advertised free shipping. Of course it is a racket. No way no how even free clothes would I consider going back. Thanks for the 10 phone calls and runaround KingSize. Lucky they knocked me out in the 1st round.

Do not buy from this company they will add things you don't order they will charge things to your card or to your account that you didn't order and then they try to claim that there's nothing they can do like they're not the ones who did it. The power to manage their condition if they don't actually commit fraud on you you'll have problems actually getting items you ordered or actually getting them at all because they seem to have a lot of problems with shipping. Trust me and believe me when I say that the headache of dealing with these people is not worth it.

I order some shirts in October but near clarified if the order went through. No money was taken out of my account. Out of the blue I receive at the end of January two recent purchases from King Size that I didn't remember ordering and received the shirts that just appeared. It's the last time I order anything through them. Can't confirm an order, doesn't send anything about shipping the other through email or text. Can't tract the order and then out of the blue bill you 3 months later. I'm done! This is the second time this has happened.

1. Neck hole the size of a cavern.
2. Terrible quality material.
3. Awful customer service/care - I tried my shirts on a couple of weeks after ordering. I washed them, the cavern hole became a canyon swath and I had never returned anything (I know - amazing) on Amazon before. When I realized I had just barely gone over my 30 day window - was King Size willing to do the right thing? Heck no. All about the buck. OK. Enjoy my whopping $9.99 plus tax. I hope this bad review was worth it. If anyone ever is on the fence about this shirt, or any other King Size product, you have been warned. But not just by me... read some of the critical reviews and you will notice a pattern. A pattern of shotty design, bulbous neck holes and crummy customer care.

Bad product + bad service = bad company.

They have a promotion claiming 50% off site wide including clearance. But it's not sitewide its only a select few.
Bait and switch.
Complained certain shoes were 120%+ higher compared to other sites and was told that's the cost of doing business on the internet. Representative said he was fine with ripping people off.

I was given 2 100 dollar electronic gift certificates from my parents for Christmas. They were purchased on November 28th. My mother recieved an email conformation 3 weeks later with shipping information dated to be delivered on December 17th (today). When checked, now it's saying the 21st.
This is an e-certificate. How long does it take for a company to send an email. I'm certainly not getting to order anything this Christmas. Maybe next. I'll keep you updated.
Don't order gift cards from this company.

If you find something you want, wait a few days to buy it because it may just go down to a cheaper price and the $#*!ty $#*! company will not refund the difference as most places with good business practices would. Also, if you don't like their way of doing business and you return an item then they will punish you with a $7.50 return fee plus the shipping fees.
I have easily spent better than $1000 with these people over the years, but I have just made my last purchase with them
Do yourself a favor, if you're a big guy, consider DestinationXL.com, it may cost you a little more, but it may be well worth it.

I have been in the market for a certain type of jacket, and being taller makes the search that much harder. I was eventually won over when they offered me a 40% off coupon. When it came it looked nothing like the photo, was fitted awkwardly, and I decided to return it. Their return policy is an absolute freaking joke. You either get the entire refund back with a gift certificate or in my case, $28 back on a $51 purchase due to a tax and shipping charge. As if their prices aren't asinine enough, they scam you the entire way from $16 shipping to the return costs.