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How easy is it to get a hold of customer service at KingSize Direct?

asked by Carol G. on 7/9/19

7 Answers
Simple: You can't get anyone. They have none. Stay away from these people.
Helpful (2)
I've been trying to get ahold of them for a week and they still haven't gotten back to me.
Helpful (1)
Not easy, plan on spending quite a while on the phone
Helpful (1)
As the last guy said their customer service is absolutely just a joke if you can actually get a hold of somebody they basically tell you yes we know we scammed you we charge your card extra charges nothing you could do about it like he said stay away from these people
Helpful (1)
Wrong order twice, second time they want me to pay $9.99 to ship back their mistake. I told them not to send me anymore catalogs until they straighten out their mistake... their response, they didn't address their mistake... only sent me an email stating they would remove me from their mailing list... I wouldn't use this company, or recommend this company to anyone!
Helpful (0)
Easy to contact! No resolution! Crap policy and customer support
Helpful (0)
I haven't needed to contact customer service I have no complaints.
Helpful (0)

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