Bought a few things for my father in law and had them sent super fast paid $30.00 shipping AND handling so to be delivered on time. After he received his order they did not fit, he sent them back the next day. Here is where the rub comes in... they charged me again for handling and only refunded a portion of the the money for the merchandise (excluding the shipping) I did not expect to get back that back. Now I am out $40 and have to send on another gift on top of it. I will not be shopping here any longer and I have bought for years from them for my big and tall guy. I would rather pay more and have better customer service then what this company offers. Treat your customers better or you will be out of business!