After nearly 3 months of waiting, I received my items in multiple shipments. Each item was worse than the previous. Not a single thing looked anything like the pictures on the website. When I contacted the site they told me all returns have to be made to China (it was shipped to me from California). They sent me something that wasn't the same color and told me i was mistaken even after I screenshot my order and showed them.
I have been a customer for some time. I love finding clothes that are not in stores. I have spoken to customer service many times and have always found them friendly and helpful. All products are of excellent quality and value for money. Keep up the good work
I was browsing shopping sites on the internet and came across this page. The first look was quite impressive. I ordered some dresses for me and my sister. The delivery was fast. My sister is very happy that she bought this dress. I loved it and appreciated the color and shape. The prices of the products are low compared to other online clothing sites.
The multi colored sweater is really NOT what was pictured, the colors are gaudy and it's very cheap looking and thin. I'm having a hard time trying to upload the pictures required to send it back. The dress is nice, but basically a large t-shirt. Proceed with caution.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
I just filed a claim at my bank, This is a scam. They took my money and I never received the order. I have emailed over 5 times and they just keep saying it is delayed. It has been two months now. The phone number also doesn't work. Stay away from this website...
You can email us. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
If I could give zero stars I would. These are the worst shoes I've ever had. The material is junk and even the stitching is poor. So uncomfortable and made small. I will never ever buy from this place again and I hope anyone who reads this does the same. Save your money
I made the mistake of buying 4 blouses from this company. They arrived too big, poorly made of cheap polyester. They look nothing like the pictures! When I tried to return them, the company offered me a 15% discount to keep the clothing. So far they haven't sent me a shipping label, but from other reviews, I've learned that the shipping label is fake. I can't believe I have been scammed! Don't buy anything off advertisements unless you know the company.
We apologize for the inconvenience.Our return label is valid, if you want return, we will send you the return label.We will refund once we receive the return package.
This company is a SCAM! Also known as Noracora, but it's the same rip-off company! Clothing is absolute trash - nothing like what you see on their website. Their Return policy is carefully designed so that customers have to return item(s) to China even though the pkg is sent from New Jersey or California. The cost per item back to China is about $200. So customers are left with NO choice but to settle for an overall 15% refund. Tell me that's not illegal. BUYER BEWARE.
I’m sorry you feel that way. Our apologies for any inconvenience this may have caused.
We are JUSTFASHIONNOW.
JUSTFASHIONNOW is an independent, formal and legal website, not a rip-off company.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note that the address on the received package is not our address, it is only a hub of the shipping company
As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
Before that, for good willing, we would offer some solution to satisfy our customers. Sorry that you're not satisfied with that.
Would you please provide us or kindly send us your order number? Then we can check your order and follow for you.
If you have any problems, feel free to contact us via email or online chat
So far excellent now for delivery! S trying to return.
Cannot get I inti returns with my tracking / order number.
I would really appreciate trying to rerun but for the last three days I can't
We were not home for the delivery.
So it was difficult to return.
Please email me
Thank you.
Sorry that you are not satisfied with the item(s).
Purchase (except swimwear, bags&accessories, lingeries, final sale) can be returned within 30 days from the delivered date.
To improve the product quality and service, may I know which item you are not satisfied with?
Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
So far excellent now for delivery! S trying to return.
Cannot get I inti returns with my tracking / order number.
I received a jacket recently. I would not even wear it in bed and that's true! On trying to return it they do not say on their returns policy that the "warehouse" stated is in china. The post office (my item was feather light) would charge more than £8 plus £4 for tracking which the company insist you must do or they won't accept the item. So its a SCAM. I did not pay for the item to be returned; probably wouldn't have received a refund so will be either chucking it away or, I suppose, someone homeless might want it for an extra layer so will give it to someone local. DONT BUY from this company. When I say rubbish, I mean rubbish. Look at the awful reviews on you tube and trust pilot. I would not even give it one star but you have to click on something.
Sorry for all inconvenience caused.We will forward your feedback to our appropriate dept to help improve our service and product.
We do hope you can have a better shopping experience with us.
PayPal was quick n easy. One of the items that did not fit I got for a good price. It cost $9.99 to send it back and only cost me $11.99. I just threw it away. Some of the things were good but if something doesn't fit you have to throw it away.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Don't buy anything from this seller! They don't have all the items that showing on their advertisement. Just want to cheat customers' money. I ordered five items two months ago, so far I have only received two rubbish, one item I paid $28 cancelled just refund $18, refused to refund other two items, just said that items had been sent out. Items I received are poor quality, not as good as picture. Big Cheater! Don't know why they can have a paypal account.
Can you offer the order number via email so that we can check for you?
The photos are awesome, but the quality of clothing is horrible -- very cheap fabrics, poorly made, and mis-sized, and despite their word, returns are not even feasible - you'll pay shipping to China -- and they'll try to make a deal with you on a partial refund. You willl jump through a bunch of hoops (pictures with one-at-a-time messages requesting to return or refund, only to be ignored. Having ordered just under $200 in merch, I was happy with ONLY ONE over-priced item. Be prepared to waste your money and a lot a time with them!
Almost a year ago I placed an order with Just Fashion Now. Some of the items
Were ok and others the sizing was off. The fabrics were not the best but ok for
Casual wear. I contacted the company to return 5 items. I was told to consider
Donating them. I wanted to return them. I had all of the original packaging and
Followed the instructions exactly. The return had to go to China at a cost of $44.75 for clothing worth $78.50. I guess I felt $33.75 was better than nothing.
The package was sent off 4-8-2022. I had no word from the company until
Yesterday when I received it back unopened. It was refused marked other.
DO NOT ORDER FROM THEM. Mary Andrus
Thank you for your feedback. We are sorry that you haven't received the refund for your return request.
However, there is no reference number in your comment. Would you mind providing us with your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter in the best way we can.
We need complete information to help you address the problem. You can contact us by email at support@justfashionnow.com or by chat online.
I fell for it! The clothes viewed were very nice looking and the prices good, however, the quality is exceedingly poor and the size chart not even close to reality. A size large dress is equivalent to an American size 4. I tried it on and thought I was going to have to cut myself out of it. My breasts were compressed more than a mammogram and my muffin top accentuated to the maximum degree. Pretty I was not bummed I am. If you value your self esteem don't purchase one thing from these magicians.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
If the Photographer can make these clothes look as good as they do in print I want to marry him... joking aside the products £94.00 worth were disgraceful. I have told Just Fashion Now I am going to write as many reviews as I can to the sum of my loss... I was out of time returning them due to an extended holiday, but wanted a refund as the goods were disgraceful, there is not excuse for the disgraceful shoddy products. One product looked as though the sleeves and length of the product had just been cut off with know edge sewing just ragged edges. And no I did not know they are made in China I missed where it may have said that on their website. I am going to name and shame and will mention each product as I go forward. ORDER NUMBER J*******
We apologize for the inconvenience.
Items can be returned within 15 days since delivery date (except for final sale items and swimsuits).
We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Long time for shipping but hope its worth the wait in sizes to me Beautiful things though I weigh 175 hope the larges are OK Bank immediately notifying me of a matter of Fraud? Is your company legit? Gawd I hope so, so looking forward to my parcel coming and the clothes fitting and not too small or big. Beautiful beautiful things! Great discount prices.
Long time for shipping but hope its worth the wait in sizes to me Beautiful things though I weigh 175 hope the larges are OK
I knew what I wanted and checked the size and measured myself for the shirt. I am surprised that the shipping is $9.99. A cute thin material Artsy blouse. Wow! But I enjoyed shopping my first time at Just Fashion. It was simple and easy to purchase my order. Thanks. Sonja.
I knew what I wanted and checked the size and measured myself for the shirt and I need a size SMALL. I am surprised that the shipping is very high amount $9.99 for shipping. Wow! But I enjoyed shopping here for the first time. It was simple and easy to purchase my order. Thnks. Sonja.
I am looking forward to the order. It takes awhile, because I am in Canada. Thank you. I have ordered twice from Just Fashion Now, and I now realize that if I can fit into more than half of the items, I'm lucky. I order a number of items, because the prices are so good. The sizing and clothing materials can be different than advertised. Order larger than you normally wear- sometimes up two sizes than recommended on the top sizes.
I ordered 3 items, all came in late! I would blame it on our current shipping climate, but after reading other reviews, this has alway been a problem! All items look cheap, the material is like a vinyl, and have no fit, they hang straight and are not flattering at all. They look nothing like pictured! Im not sure if I just ordered the wrong things, I saw good reviews before ordering, but thinking the good reviews are paid people. Sooo unhappy, I am going to try to return but, am learning that that is not easy
Dear customer,
Sorry that you are not satisfied with the items. It would be helpful that if you can provide your order number so that we can check it first.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and improve our products.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Can you tell us the order number so that we can check it?