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JustFashionNow

How would you rate JustFashionNow?
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Pennsylvania
1 review
2 helpful votes
Follow Samantha J.
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Nothing like pictures
September 29, 2020

After nearly 3 months of waiting, I received my items in multiple shipments. Each item was worse than the previous. Not a single thing looked anything like the pictures on the website. When I contacted the site they told me all returns have to be made to China (it was shipped to me from California). They sent me something that wasn't the same color and told me i was mistaken even after I screenshot my order and showed them.

Date of experience: September 29, 2020
Justfashion N. JustFashionNow Rep
over a year old

Can you tell us the order number so that we can check it?

GB
1 review
0 helpful votes
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I have been a customer for some time. I love finding clothes that are not in stores. I have spoken to customer service many times and have always found them friendly and helpful. All products are of excellent quality and value for money. Keep up the good work

Date of experience: August 2, 2020
California
1 review
0 helpful votes
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I was browsing shopping sites on the internet and came across this page. The first look was quite impressive. I ordered some dresses for me and my sister. The delivery was fast. My sister is very happy that she bought this dress. I loved it and appreciated the color and shape. The prices of the products are low compared to other online clothing sites.

Date of experience: March 5, 2021
California
1 review
0 helpful votes
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Not necessarily what 's pictured
November 6, 2021

The multi colored sweater is really NOT what was pictured, the colors are gaudy and it's very cheap looking and thin. I'm having a hard time trying to upload the pictures required to send it back. The dress is nice, but basically a large t-shirt. Proceed with caution.

Date of experience: October 7, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

New Mexico
1 review
7 helpful votes
Follow natalia c.
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I just filed a claim at my bank, This is a scam. They took my money and I never received the order. I have emailed over 5 times and they just keep saying it is delayed. It has been two months now. The phone number also doesn't work. Stay away from this website...

Date of experience: May 30, 2018
Justfashion N. JustFashionNow Rep
over a year old

You can email us. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.

West Virginia
1 review
0 helpful votes
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Shoes
July 11, 2022

If I could give zero stars I would. These are the worst shoes I've ever had. The material is junk and even the stitching is poor. So uncomfortable and made small. I will never ever buy from this place again and I hope anyone who reads this does the same. Save your money

Date of experience: June 11, 2022
California
1 review
2 helpful votes
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I made the mistake of buying 4 blouses from this company. They arrived too big, poorly made of cheap polyester. They look nothing like the pictures! When I tried to return them, the company offered me a 15% discount to keep the clothing. So far they haven't sent me a shipping label, but from other reviews, I've learned that the shipping label is fake. I can't believe I have been scammed! Don't buy anything off advertisements unless you know the company.

Date of experience: July 21, 2019
Justfashion N. JustFashionNow Rep
over a year old

We apologize for the inconvenience.Our return label is valid, if you want return, we will send you the return label.We will refund once we receive the return package.

Virginia
1 review
7 helpful votes
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DON'T DO IT!
November 10, 2022

This company is a SCAM! Also known as Noracora, but it's the same rip-off company! Clothing is absolute trash - nothing like what you see on their website. Their Return policy is carefully designed so that customers have to return item(s) to China even though the pkg is sent from New Jersey or California. The cost per item back to China is about $200. So customers are left with NO choice but to settle for an overall 15% refund. Tell me that's not illegal. BUYER BEWARE.

Date of experience: October 11, 2022
Miss W. JustFashionNow Rep
over a year old

I’m sorry you feel that way. Our apologies for any inconvenience this may have caused.
We are JUSTFASHIONNOW.
JUSTFASHIONNOW is an independent, formal and legal website, not a rip-off company.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note that the address on the received package is not our address, it is only a hub of the shipping company
As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
Before that, for good willing, we would offer some solution to satisfy our customers. Sorry that you're not satisfied with that.
Would you please provide us or kindly send us your order number? Then we can check your order and follow for you.
If you have any problems, feel free to contact us via email or online chat

Canada
1 review
0 helpful votes
Follow Angela G.
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They are not proper sizes.
August 29, 2021
Updated review

So far excellent now for delivery! S trying to return.
Cannot get I inti returns with my tracking / order number.
I would really appreciate trying to rerun but for the last three days I can't
We were not home for the delivery.
So it was difficult to return.
Please email me
Thank you.

Date of experience: July 30, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Purchase (except swimwear, bags&accessories, lingeries, final sale) can be returned within 30 days from the delivered date.

To improve the product quality and service, may I know which item you are not satisfied with?

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


They are not proper siz
August 28, 2021
Previous review

So far excellent now for delivery! S trying to return.
Cannot get I inti returns with my tracking / order number.

Date of experience: July 29, 2021
GB
1 review
6 helpful votes
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SHOCKING QUALITY
November 9, 2018

I received a jacket recently. I would not even wear it in bed and that's true! On trying to return it they do not say on their returns policy that the "warehouse" stated is in china. The post office (my item was feather light) would charge more than £8 plus £4 for tracking which the company insist you must do or they won't accept the item. So its a SCAM. I did not pay for the item to be returned; probably wouldn't have received a refund so will be either chucking it away or, I suppose, someone homeless might want it for an extra layer so will give it to someone local. DONT BUY from this company. When I say rubbish, I mean rubbish. Look at the awful reviews on you tube and trust pilot. I would not even give it one star but you have to click on something.

Date of experience: November 9, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry for all inconvenience caused.We will forward your feedback to our appropriate dept to help improve our service and product.
We do hope you can have a better shopping experience with us.

Florida
1 review
0 helpful votes
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Too expensive to return
May 7, 2023
Updated review

PayPal was quick n easy. One of the items that did not fit I got for a good price. It cost $9.99 to send it back and only cost me $11.99. I just threw it away. Some of the things were good but if something doesn't fit you have to throw it away.

Date of experience: April 7, 2023
Miss W. JustFashionNow Rep
over a year old

The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.


PayPal was quick n easy
February 27, 2023
Previous review

PayPal was quick n easy.

Date of experience: February 27, 2023
Australia
1 review
19 helpful votes
Follow Tracy H.
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Don't buy anything from this seller! They don't have all the items that showing on their advertisement. Just want to cheat customers' money. I ordered five items two months ago, so far I have only received two rubbish, one item I paid $28 cancelled just refund $18, refused to refund other two items, just said that items had been sent out. Items I received are poor quality, not as good as picture. Big Cheater! Don't know why they can have a paypal account.

Date of experience: January 23, 2020
Justfashion N. JustFashionNow Rep
over a year old

Can you offer the order number via email so that we can check for you?

Tennessee
1 review
0 helpful votes
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Don't order!
March 11, 2021

The photos are awesome, but the quality of clothing is horrible -- very cheap fabrics, poorly made, and mis-sized, and despite their word, returns are not even feasible - you'll pay shipping to China -- and they'll try to make a deal with you on a partial refund. You willl jump through a bunch of hoops (pictures with one-at-a-time messages requesting to return or refund, only to be ignored. Having ordered just under $200 in merch, I was happy with ONLY ONE over-priced item. Be prepared to waste your money and a lot a time with them!

Date of experience: March 11, 2021
Ohio
1 review
0 helpful votes
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Do not order!
February 4, 2023

Almost a year ago I placed an order with Just Fashion Now. Some of the items
Were ok and others the sizing was off. The fabrics were not the best but ok for
Casual wear. I contacted the company to return 5 items. I was told to consider
Donating them. I wanted to return them. I had all of the original packaging and
Followed the instructions exactly. The return had to go to China at a cost of $44.75 for clothing worth $78.50. I guess I felt $33.75 was better than nothing.
The package was sent off 4-8-2022. I had no word from the company until
Yesterday when I received it back unopened. It was refused marked other.
DO NOT ORDER FROM THEM. Mary Andrus

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 5, 2023
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are sorry that you haven't received the refund for your return request.

However, there is no reference number in your comment. Would you mind providing us with your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter in the best way we can.

We need complete information to help you address the problem. You can contact us by email at support@justfashionnow.com or by chat online.

California
1 review
5 helpful votes
Follow Renee W.
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I fell for it! The clothes viewed were very nice looking and the prices good, however, the quality is exceedingly poor and the size chart not even close to reality. A size large dress is equivalent to an American size 4. I tried it on and thought I was going to have to cut myself out of it. My breasts were compressed more than a mammogram and my muffin top accentuated to the maximum degree. Pretty I was not bummed I am. If you value your self esteem don't purchase one thing from these magicians.

Date of experience: May 28, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

GB
1 review
0 helpful votes
Follow M B.
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If the Photographer can make these clothes look as good as they do in print I want to marry him... joking aside the products £94.00 worth were disgraceful. I have told Just Fashion Now I am going to write as many reviews as I can to the sum of my loss... I was out of time returning them due to an extended holiday, but wanted a refund as the goods were disgraceful, there is not excuse for the disgraceful shoddy products. One product looked as though the sleeves and length of the product had just been cut off with know edge sewing just ragged edges. And no I did not know they are made in China I missed where it may have said that on their website. I am going to name and shame and will mention each product as I go forward. ORDER NUMBER J*******

Date of experience: July 12, 2019
Justfashion N. JustFashionNow Rep
over a year old

We apologize for the inconvenience.
Items can be returned within 15 days since delivery date (except for final sale items and swimsuits).
We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

North Carolina
1 review
0 helpful votes
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Request from bank
March 20, 2021
Updated review

Long time for shipping but hope its worth the wait in sizes to me Beautiful things though I weigh 175 hope the larges are OK Bank immediately notifying me of a matter of Fraud? Is your company legit? Gawd I hope so, so looking forward to my parcel coming and the clothes fitting and not too small or big. Beautiful beautiful things! Great discount prices.

Date of experience: March 20, 2021

Long time for shipping but hope its worth the wait...
March 20, 2021
Previous review

Long time for shipping but hope its worth the wait in sizes to me Beautiful things though I weigh 175 hope the larges are OK

Date of experience: March 20, 2021
Georgia
10 reviews
27 helpful votes
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I knew what I wanted and checked the size and measured myself for the shirt. I am surprised that the shipping is $9.99. A cute thin material Artsy blouse. Wow! But I enjoyed shopping my first time at Just Fashion. It was simple and easy to purchase my order. Thanks. Sonja.

Date of experience: September 16, 2021

I knew what I wanted and checked the size and measured...
August 17, 2021
Previous review

I knew what I wanted and checked the size and measured myself for the shirt and I need a size SMALL. I am surprised that the shipping is very high amount $9.99 for shipping. Wow! But I enjoyed shopping here for the first time. It was simple and easy to purchase my order. Thnks. Sonja.

Date of experience: August 17, 2021
Canada
2 reviews
48 helpful votes
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I am looking forward to the order. It takes awhile, because I am in Canada. Thank you. I have ordered twice from Just Fashion Now, and I now realize that if I can fit into more than half of the items, I'm lucky. I order a number of items, because the prices are so good. The sizing and clothing materials can be different than advertised. Order larger than you normally wear- sometimes up two sizes than recommended on the top sizes.

Date of experience: March 25, 2022
Oregon
1 review
0 helpful votes
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Cheap
January 26, 2022

I ordered 3 items, all came in late! I would blame it on our current shipping climate, but after reading other reviews, this has alway been a problem! All items look cheap, the material is like a vinyl, and have no fit, they hang straight and are not flattering at all. They look nothing like pictured! Im not sure if I just ordered the wrong things, I saw good reviews before ordering, but thinking the good reviews are paid people. Sooo unhappy, I am going to try to return but, am learning that that is not easy

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 27, 2021
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items. It would be helpful that if you can provide your order number so that we can check it first.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and improve our products.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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