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JustFashionNow

How would you rate JustFashionNow?
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Canada
1 review
0 helpful votes
Follow Lola G.
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I am completely satisfied
December 27, 2019

I am completely satisfied with the shirt I ordered, I love it. I'm used to buying clothes online following the size charts, so I was pleasantly surprised. Delivery time was accurate and without delay. The customer service was impeccable and met my needs. I would order again at this boutique, I will make sure to recommend it to my friends and family.

Date of experience: December 27, 2019
Michigan
1 review
0 helpful votes
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Confused and Disappointed
March 3, 2022

I get a bit confused on some of the clothing sizes. I was disappointed in the jean selections. Where are the jeans for ladies that do not have model figures? I received my order. I was a little disappointed in some of the shirts I picked. They do not look as good as displayed on the website. White one with flowers and butterflies I have worn several times and is starting to show peel balls. This is after I wash on gentle cycle and hang up to dry.

Date of experience: March 3, 2022
Italy
1 review
3 helpful votes
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Just ridiculous
October 22, 2019

I ordered one dress at the beginning of September, and I paid for it and for the shipping expenses with my credit card. Today, after almost two months, they told me that "the package was sent back by the Chinese Post because it was TOO LIGHT, but they can give me a refund for only 20% of what I paid. Isn't this ridiculous? They must be making their money like this. My advice is to NOT buy anything from them, because you will never get the goods and/or a decent refund of the money you spent. Very bad site, the worst I ever experienced.

Date of experience: October 22, 2019
Justfashion N. JustFashionNow Rep
over a year old

We apologize for the inconvenience. Could you pls tell us your order number and we will check it for you?

GB
1 review
1 helpful vote
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Poor quality
July 8, 2020

I ordered a summer dress and paid a good price for it, not what I thought would be a cheap product etc. I received a poor quality item which I had to pay to return and still have not received a refund for after 2 months. The company are still delaying and don't have any reasonable customer care. Awful and I will never use them again.

Date of experience: July 8, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the unhappy experience with us, we will keep improving our services and products.

New Jersey
1 review
0 helpful votes
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Not satisfied
August 6, 2022
Updated review

There were three pieces that I would have returned that did not fit and were nothing like I thought I ordered. Your company return policy made it virtually impossible. I was very surprised when I started the return process and did not want to go through such a time-consuming hassle! The quality of 3 of the pieces was disappointing to say the least and will be giving them away. You can bet your bottom dollar I will not order anything else from you!

Date of experience: July 7, 2022

Lots to choose from
June 2, 2022
Previous review

Lots to choose from

Date of experience: June 2, 2022
North Carolina
1 review
0 helpful votes
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Great Fashions at Great Prices
August 10, 2021

I loved all the pretty colors, unfortunately some are not nearly as bright as I expected. I kept most of my orders but am trying to return some that did not work for me. The return process is a pain... I seem to be going around in circles.

Date of experience: August 10, 2021
Spain
1 review
0 helpful votes
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I have made two purchases
September 24, 2019

I have made two purchases and I have not encountered any problems. Both items (a pair of sandals and a business style dress) were as described, the shipping time is delayed but worth it. It is cheap but without losing quality, so I am pleased to recommend it.

Date of experience: September 23, 2019
Belgium
1 review
0 helpful votes
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Buying a swimsuit online is always a risk. I previously bought a swimsuit from this online store and it was too small (not the fault of the boutique, the size differs so much that sometimes you have to hope for the best), but the return policy was fantastic and I had a bigger size in a few days, so I'm a happy customer overall.

Date of experience: March 19, 2020
Wisconsin
1 review
0 helpful votes
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Fantastic but not true to size.
August 4, 2021
Updated review

Sizing is a guessing game. Ordered the world shirts and because shoulders are tight, had to order two more in larger sizes. Now have 3 extra. Same with the window pane shirt - again tight. Now a 4th shirt that wont fit - in this case me (plus world shirt for me). And returning is so very very difficult to impossible. This gets expensive for me.

Date of experience: July 5, 2021
aff j. JustFashionNow Rep
over a year old

I will forward the problem to our staff and provide you the better shopping experience.


Sizing is a guessing game
February 9, 2021
Previous review

Sizing is a guessing game. Ordered the world shirts and because shoulders are tight, had to order two more in larger sizes. Now have 3 extra. Same with the window pane shirt - again tight. Now a 4th shirt that wont fit - in this case me (plus world shirt for me). And returning is so very very difficult to impossible. This gets expensive for me.

Date of experience: January 10, 2021
Texas
2 reviews
1 helpful vote
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I placed an order with this company over 2 months ago. I received one of the items; however, they have not shipped the other item, even though they charged me. I have repeatedly asked for an update to the shipping, begging, pleading, asking for compassion to do the right thing, to no avail. When I send an email to their support email, I get the same standard response about putting in the Order number and specifics of the order, again, to no avail. Please do not order from them. They do not care about customer service or assisting you. I believe it is an overseas company now. I did not do my homework up front.

Date of experience: June 5, 2020
Justfashion N. JustFashionNow Rep
over a year old

We apologize for the inconvenience.

Can you offer the order number so that we can check for you?

Illinois
1 review
0 helpful votes
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First timer
July 10, 2022

I love the variety of tops offered! I was hesitant to shop online bc I was unfamiliar with your company. Your overall reviews were positive so I thought I'd take the chance. My items arrived quickly and as I ordered! Thank you! I look forward to ordering again

Date of experience: July 10, 2022
Estonia
1 review
0 helpful votes
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This boutique is careful in every detail. It is a pity that the model I ordered cannot be adapted to fit my body more, so I had to make it tighten by the tailor, who in turn confirmed that the dress is really very well done. Thank you.

Date of experience: April 10, 2020
New York
1 review
0 helpful votes
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Great service!
September 21, 2020

Great online clothing purchase process, the order arrives quickly to the address I indicated, excellent customer service responsiveness to adjust and correct any problems if they arise, the clothing is problem free!

Date of experience: September 21, 2020
Illinois
1 review
0 helpful votes
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Not great
July 2, 2021
Updated review

I do like the shoes that initially brought me to the site. However the other 4 items I ordered are all very low quality and disappointing. It also took 3 weeks for the products to arrive. A little ironic for a company that includes Now in the title.

Date of experience: June 2, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.


Easy ordering
May 3, 2021
Previous review

Easy ordering

Date of experience: May 3, 2021
California
1 review
3 helpful votes
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Like many other people have stated... scam! They send the item you ordered and it is a piece of crap that wouldn't fit anyone! Then there are the back and forth e mails that exceed the 7 day return window! It is frustrating and exhausting! Save your money!

Date of experience: May 2, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Texas
1 review
0 helpful votes
Follow Sana H.
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I literally have no complaints about this online boutique. The girls are quick to answer my questions via email, they are very helpful and always go above and beyond to help their clients. I love clothes, and I have literally bought most of my closet from here :)

Date of experience: April 2, 2021
Italy
2 reviews
3 helpful votes
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Ottimo
October 27, 2018

I did not know the site, I wanted to try a backpack for my daughter and the result is satisfactory. I bought a 4-pocket backpack at a good price, in stores in Italy are much more expensive. It arrived in about 20 days very nice and resist fashionable

Date of experience: October 27, 2018
Spain
1 review
5 helpful votes
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Never again!
July 17, 2018

I ordered a pair of sandals that arrived two and a half months late and, when they did, not only the quality was rubbish but the size was incredibly small. They have not replied the email I sent 5 days ago to give back the order. Never again!

Date of experience: July 17, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to hear that. Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.

You can ask for label. You will get authorization from us by email including a label with our return address in it.

GB
1 review
0 helpful votes
Follow Chelsea G.
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I bought 2 times in this online boutique and the products were exactly as described and are the same as in the images. Very good quality and customer service. Items arrived quickly and most importantly, sizes are true to American and European sizes. You don't have to choose a size bigger just because the products are from Asia. Always choose your usual clothing size.

Date of experience: November 2, 2020
GB
1 review
1 helpful vote
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Never Again
June 19, 2020

Totally misleading! Order Number K*******

I ordered 4 dresses on 29.04.2020, I received a message to say my order had been despatched on 24.05.2020. Today is 20.06.2020 and still no delivery.

I have contacted this company by E Mail on 6 occasions but have only ever received a standard automated reply. When I placed my order the delivery details said 10 -20 working days!

Please please do not buy from this company. I believe that this is a scam.

Date of experience: June 19, 2020
Justfashion N. JustFashionNow Rep
over a year old

We have replied your email, pls check.

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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