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JustFashionNow

How would you rate JustFashionNow?
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Canada
1 review
5 helpful votes
Follow Helen M.
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I ordered a Turtle Neck Sweater Dress but what they sent was a similar dress but not turtle neck. They asked for pictures which I sent but insisted that what they sent was correct. This went on for weeks. I was responsible for sending back the item that they incorrectly sent me. Then they started asking about the colour, then other items I ordered and what colour they were... trying to distract from their error. What a total waste of my time. The item is called Turtle Neck Sweet Sweater Dress. Check it out for yourself and see the picture below of what they sent me. Stay clear of this company!

Date of experience: February 26, 2020
Justfashion N. JustFashionNow Rep
over a year old

Can you tell us the order number so that we can check it?

Ohio
1 review
0 helpful votes
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I came across this website by accident last October while searching for the perfect pastel dress to wear to a wedding. The delivery took a while, but once I had the dress on hand I forgot about all that. Good quality and excellent customer service.

Date of experience: January 25, 2021
Canada
1 review
0 helpful votes
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Value for money!
May 16, 2021
Updated review

The prices are excellent. But sizes are not always correct. Many items are for smaller statures. Make sure you know your "own" body size and check carefully. Colour pretty true to pictures.
Don't be deceived, the pictures are the real designs, lots of material but when they arrive they seem not quite as good but still close.

Date of experience: May 16, 2021

Excellent prices, variety, sizes, colours
March 16, 2021
Previous review

Excellent prices, variety, sizes, colours.

Date of experience: March 16, 2021
Alabama
1 review
0 helpful votes
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Cheaply made.
July 22, 2021
Updated review

Every item I ordered was way too small, even though I ordered XL. I normally wear size large. Most of the items were cheaply made, and some of them were made of material that felt like paper, instead of cloth. I won't order from JFN ever again. Also, it took a long time to receive my order.

Date of experience: July 22, 2021

Good, I hope the sizes are true
June 22, 2021
Previous review

Good, I hope the sizes are true

Date of experience: June 22, 2021
Utah
1 review
0 helpful votes
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Excellent service!
October 9, 2020

My dress is beautiful as expected. I received my dress a few days after ordering. If I'm going to wear my dress in online chats, what am I doing now! I will definitely order more from this clothing website!

Date of experience: October 9, 2020
New Jersey
1 review
0 helpful votes
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Pretty...
July 14, 2021
Updated review

Pretty sure I wanted one shirt. I got 2 shirts. One had a red pen mark on the front. Donated that one and kept the second one. Ordered a 5x knowing sizing is quite different wherever these are made. Looks like a 2 x maybe. Anyway I won't be buying from here again. Sorry.

Date of experience: July 14, 2021

Easy to navigate
June 14, 2021
Previous review

Easy to navigate

Date of experience: June 14, 2021
Estonia
1 review
0 helpful votes
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Perfect!
May 23, 2020

I got several shirts here, I absolutely adore them. The item I received was exactly the same as on their website and they fit perfectly. Shipping was very good and fast, but most importantly the quality is top notch.

Date of experience: May 22, 2020
Texas
1 review
0 helpful votes
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First time online buyer
June 21, 2023

My first time buying clothes online. I did not receive an itemized invoice of my order, just an email saying thank you for your order. I requested to return items for a larger size and to date, no response.

Date of experience: June 21, 2023
GB
1 review
0 helpful votes
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Amazing website!
October 17, 2020

Amazing The customer service on this website has been so helpful, they have had a hard time receiving my order and they have been very kind with all my questions and emails. I love it definitely recommend it :))

Date of experience: October 17, 2020
New York
1 review
0 helpful votes
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I have been shopping for clothes here for a while and their clothes, in addition to the customer service, never fail to guarantee that my shopping experience is excellent. The website is very easy to navigate, the available items are always beautiful, and the quality is good. I would surely recommend going online shopping here as I already do to all my friends when they are looking for a good outfit!

Date of experience: October 17, 2020
Canada
1 review
0 helpful votes
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I had a lot of fun looking at your beautiful apparels. I am older and never buy on line so it was sort of scary. I am praying that the items I have paid for really will arrive at my door. It all seems a bit like magic to me. God bless you all!

Date of experience: September 8, 2021

I had a lot of fun looking at your beautiful apparels
August 8, 2021
Previous review

I had a lot of fun looking at your beautiful apparels. I am older and never buy on line so it was sort of scary. I am praying that the items I have paid for really will arrive at my door. It all seems a bit like magic to me. God bless you all!

Date of experience: August 8, 2021
Florida
1 review
0 helpful votes
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Have not seen product yet. How can I judge. I ordered three shirts all the same size and they all are different in fitting. Not consistent in sizing. The one has a collar lining which will not lay flat.

Date of experience: May 13, 2022
Netherlands
1 review
0 helpful votes
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I am amazed!
March 21, 2020

Last night I did my shopping on this online clothing page and now they are sitting under my desk at work a few days later. This is my first time and my friend convinced me as I needed a dress for tonight... I am amazed!

Date of experience: March 20, 2020
New York
2 reviews
0 helpful votes
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I ordered pants and they were huge. When I tried to return they gave only one option. Buy more and we'll give you a 15% discount. So I ordered something else. The item had a hole in the fabric. I'm stuck and out of money.

Date of experience: July 10, 2019
Justfashion N. JustFashionNow Rep
over a year old

Could you please tell us your order number so that we can check it for you? Ifwe send you the defcetive item, we will handle for you mannerly.

New Zealand
1 review
0 helpful votes
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Size Guide incorrect
March 22, 2022
Updated review

Very disappointed when I got them, they were way too small and I used the size guide, and even ordered a size bigger! So not at all accurate... and returning the product to origin is not good or easy.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2022
aff j. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


All good, now just hope they arrive!
January 19, 2022
Previous review

All good, now just hope they arrive!

Date of experience: January 19, 2022
GB
1 review
0 helpful votes
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Good price
March 23, 2020

I bought some products from this boutique. The most adorable thing about them is their own online store and their return policy. It is a bargain during the sale. I got dress shoes easily and at a good price.

Date of experience: March 21, 2020
Texas
1 review
0 helpful votes
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Not what you see.
July 6, 2021
Updated review

The pictures on line really do not accurately show the pieces as to what is sent. The textures, prints/colors are beautiful in the photographs but fall flat in person. Everything is actually a print of the original item. If it looks like a knit material you get the garment made up in a printed flat picture. It would be better if there was some notation that what you see in the photo is not the textures you receive in the finished garment or that the garment is a photo copy of the original item that is then just "printed" on the material used to sew up the garment.The garments look cheap in person - well they are cheap. I should not have expected a better quality.

Date of experience: July 6, 2021

Loved the prints/colors
June 5, 2021
Previous review

Loved the prints/colors. Would like to see more cotton or linen

Date of experience: June 5, 2021
Texas
1 review
0 helpful votes
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Received on time.
March 19, 2021

I found the website easy to find clothes for the girls in my family. The design is exactly as the photo shows and fits very well. We had bought the same dress previously that we already knew the brand.

Date of experience: February 17, 2021
Washington
1 review
0 helpful votes
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No response
July 27, 2023

I purchased gifts for my wife at Christmas. She liked them but sizes were wrong. I returned them and paid $60 postage. That's the last I've heard from them. I'm out the original cost, postage and garments. Not pleased.

Date of experience: June 27, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,
We are sorry to hear about your disappointing experience with our company. We understand that you purchased gifts for your wife at Christmas, and unfortunately, the sizes were not suitable.

We apologize for any inconvenience caused by the incorrect sizing and that you had to pay $60 in postage to return the items. We also understand that you have not received an update on your refund since returning the garments.

Please share your order number with us so that we can investigate this matter further and provide you with an update on the status of your refund. We want to make things right and ensure that you receive the resolution you deserve.

Once again, we apologize for any frustration or inconvenience caused by this issue. We appreciate your patience and look forward to resolving this matter as soon as possible.

If you have any further questions or concerns, please do not hesitate to contact us via email support@justfashionnow.com. Our customer service team is always here to help.

Best regard,
Kary
JUSTFASHIONNOW

Canada
1 review
0 helpful votes
Follow Naike H.
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I bought the high boots I saw in the store. Extremely comfortable, from the beginning. I'm not a fan of laces, but I've always worn boots with traditional laces. I must add that I broke my ankles last year, so these are my new heels.

Date of experience: September 27, 2019

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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