JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Should have read reviews. I produced better garments in my 7th grade Home Economics class. Fabric is crap. Sewing is crap. Customer service is crap. Don't use this site.
I have ordered two Dresses one for me and second one for my sister. Yesterday I got My Ordered Deliver. Both dresses are exactly same as showing in pictures and perfectly fitted well...
I never received my order from April 2018 and now it's August after they said that it was delivered. Contacted by email on numerous occasions. NO REFUND OR STORE CREDIT OFFERED. They are a fraud. It's not even worth a 1
Hi LaJuana P., Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
Ordered mesh sneakers first week in June. Not here yet. Their "contact us" page
Does NOT work. There's no phone or email. There is no service.
I don't recommend buying from them. Wondering if I will lose my $33. BEWARE!
Hi Ann S, Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
Don't deserve one star. Unfortunately, read reviews after I bought. Dresses looked lovely online and when I zoomed in, appeared as were described. After a long wait to receive, got the first couple and they were trash. Colors not the same, fabric like cheesecloth. Could not even donate this stuff or use them to wash my car. Would cost over $100 to return to China. Fraudulent company as if they were on the level and didn't ship what was ordered, would have paid for it to be returned. They offered a discount on an order. Are you kidding?!?!
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Order #*******
This is the order # that I have been ignored with. No response now that I want to return it. Just Fashion Now is a total joke. They don5 answer emails and yo7 cannot call them!
We are sorry for the inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
Do not order from them. It takes over a month and then when you want a refund or an exchange they ignore you. Ignorant people with zero customer service.
Received automatic message replies to my email inquiries regarding my order status. I have found no other way to contact this company.
I question if they have any of the items offered for sale, actually in stock.
If you order from this company be prepared for extremely long delays in receiving items or worse...
Hi gary e., Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
The shoes I bought are clearly defective and not as pictured on the site. Customer service is treating me like I am an idiot. They are located in China. Beware of these sites that look like they are in the US. Look up these companies locations before you ever order from them. DO NOT PURCHASE FROM THIS SITE.
We are sorry for the inconvenience caused. Please， through messenger， tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
Item didnt arrive and while they are replying to the initial query they are not solving the issue and I have been fobbed off three times. Im going to post bad reviews whoever I can and make sure more people know they are scammers
We are sorry for the inconvenience caused. Please， through messenger， tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
Ordered over 60 days ago; never received product, never received a response for customer service after multiple tries to contact. One states you will receive a response in 48 hours, which never happened and the other site states you must go through contact us. What a rip off. I not only ordered 1 pair but 3 pairs of shoes. Live and learn. I will call our State Attorney General next to see if he can stop them from giving out false advertisement.
I am afraid the item may be in another parcel. We are sorry for the inconvenience caused. Please， through messenger， tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
A fresh shop, with always fashionable clothes. If you are looking for a pair of shoes or a bag to match your dress, you will find it here. But there are also lots of clothes for every occasion.
Good customer service, good prices, shipments are on time: if longer depends on where you live.
In love with this purchase, arrived quickly the clothes wore mega fine with a great trim and very well made, with comfortable fabrics and super cute did not expect less from the store. All very well packaged and well done, I'm super satisfied with the service and all the help I had. Super satisfied with the post purchase and delivery.
I was directed to this site and saw two pairs of shoes that I absolutely loved and were a good price. I was concerned that I hadn't gotten a shipment notification after 3 days and I received a response that they ship within 3-5 days. It has been 10 days and now they are ignoring my questions.
We are sorry for the inconvenience caused. Please， through messenger， tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
Hi I have order 2 pairs of shoes 2 weeks ago, i did NOT received any confirmation email, no follow up about the shipping nothing! Christele
We are sorry for the inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
No I dont have a question for you I am just about to give you a rotten review. YOU ARE CHINESE. To the rest of the world that means you are about to be ripped off. I have never had a more rotten experience with online shopping than I have had with Chinese company's. They will find anyway of ripping you off from shoes that are too big and it is there fault to clothing that is the poorest I have ever witnessed. When contacting the company you are very lucky to get a reply and delaying tactics such as informing you that they are currently out of stock to stating you must pay for postage and handling. This is a scam so what ever you do don't shop Chinese!
We are sorry for the inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
PLEASE DO NOT SHOP HERE! The company is very unprofessional. When I would send an email with my concerns it would take them weeks to reply. All my clothes were in process statues for over a month until I asked for my money back. The company would send me a notice that an item was out of stock weeks after I ordered it and was expecting it. If you purchase from this company it will take two months or more for you to get your items. It's not worth the low prices. The quality of the shoes I did receive was unacceptable. The shoes were made very poorly. I wasn't able to wear them
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
You can ask for label. You will get authorization from us by email including a label with our return address in it.
This is the worst company ever!
I wear shoes size 9. I order a pair of shoes and some other things but the shoes where 41 European size whereas number 9 is 39 European size. Their size 9 is extremely big! It's my mistake that I live in the US and I didn't check the European size I suppose!
When I contacted their support and I asked for a return and refund, I also asked not to pay the shipping. It was their mistake, right?
They said I had to pay the shipping and send the shoes back to China!
Why? Because they don't know what's the correct size in the US?
That kind of companies they don't have a future here!
In addition to that, the quality of their products id terrible!
Our web usually show EU size, US size and other sizes at the same time.We recommend you use “Size Guide “ to better determine your ideal size, because sizing varies between our items.
”Size Guide” with detailed product measurements is included on each product page. As a note, these are measurements for item itself. You can compare these measurements to similar pieces you already own.
Whatever u do please investigate online companies 1st I can not get in touch with them I've emailed them several times no replies at all. I tried to cancel my order haven't gotten my money back 52.26. So I'm out of my damn money and no the order hadn't be shipped still haven't. I don't want it anyway. I heard there's no return labels as well so don't order from them
We are sorry for the inconvenience caused. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
I purchased two pair of shoes and neither fit. I am trying to return them and looks like I'm going to be out $50+. They will refund me a 20% difference store credit? Really? Why would I accept that, the shoes do not fit. My other choice is to request a mailing label from them, which I have to pay for. Why can't they just give me a return address and my money back.
We are sorry for the inconvenience caused. Please， through messenger， tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
The cheapest most disgusting Chinese made clothing. |The material is made from something you would find on a child's plastic tablecloth. DO NOT SPEND A CENT THROUGH THIS SITE OR COMPANY.
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
You can ask for label. You will get authorization from us by email including a label with our return address in it.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that. Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
You can ask for label. You will get authorization from us by email including a label with our return address in it.