The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I ordered a top two months ago and still have not received it, they dont reply to my email messages. I basically have lost my money and dont expect anything from them. I strongly suggest not to shop with them.
I recently wrote a review about never receiving my order and after a couple e-mails to this company they did says that they were out of stock but they would refund my money and I just received my refund this morning.
We are sorry for the inconvenience caused. We refund you as you request. Yay! We will do better.
I had an overall superb experience of shopping on this site. I would love to recommend this site to all my near and dear ones. Also would love to visit again for a great shopping.
Don't deserve one star. Unfortunately, read reviews after I bought. Sandels came after 2 month, very poor quality. Will not buy again from them
Sorry to hear that. Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
You can ask for label. You will get authorization from us by email including a label with our return address in it.
Does anyone have a telephone number for Justfashionow. Sent numerous emails and not recieved any replies. Ordered items 13th June and not arrived yet
Sorry to hear that. I cannot locate your order with your name in our system. Did you ever place an order? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
I have purchased two pairs of sandals. Took about two weeks and some correspondence to find out that the goods are out of stock. Took about a month to get a refund. Not a scam but very poor service.
Yeah, our company is totally legit. Sorry that your item is out of stock. Hope you enjiy shopping here!
I ordered a pair of sandals that arrived two and a half months late and, when they did, not only the quality was rubbish but the size was incredibly small. They have not replied the email I sent 5 days ago to give back the order. Never again!
Sorry to hear that. Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
You can ask for label. You will get authorization from us by email including a label with our return address in it.
THIS SITE AND JUSTFASHIONNOW IS A COMPLETE RIP OFF. I ORDERED 4 PAIRS OF SHOES IN MAY AND IT'S NOT JULY. I PAID EXTRA TO HAVE ONE OF THEM SHIPPED IN 7 DAYS AND I STILL DON'T HAVE THEM. ONE PAIR THEY SAID THEY REFUNDED EVEN THOUGH MY ACCOUNT STILL DOES NOT SHOW A REFUND. THEY CHARGE YOU FOR MERCHANDISE THAT THEY DON'T EVEN HAVE IN STOCK AND DO NOT SEND THEM TO YOU. THEY WILL CHARGE YOU AS SOON A YOU ORDER EVEN THOUGH THEY HAVEN'T SENT YOU ANY OF THE MERCHANDISE YOU ORDERED. THEY TOLD ME THAT THE ONE PAIR WILL BE REFUNDED IN 5 BUSINESS DAYS ON THE 5TH OF JULY AND IT IS NOW THE 17TH OF JULY AND NO REFUND IS SHOWING ON MY ACCOUNT. THIS PLACE IS A TOTAL RIP OFF.
Hi Vicki P., Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
I ordered two tops and a pair of sandals in May, I received the sandals yesterday 16th July! They are rubbish, too big, too baggy on my foot and the ankle strap does not have a proper buckle. I have never seen such poor quality and I will never order from this company or any company that looks like them again!
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I love this dress, becouse looks exaclty like the pictures. I'm really very very happy. Fabric is very nice and soft and amazing for summer. It fits me perfectly and hugs in all the right places. Arrived very fast. I highly recommend, certainly deal with again. I tried other from different websites this is by far the best.
If you are looking for a good shop to shop for fashion, this is the one for you.
Surprising, always with discounts and lots of ideas for every occasion.
I highly recommend this shop, and their customer service can always assist you if you are having a problem with sizes and returns and tracking your parcel. They respond on time and are willing to help you.
Ordered two dresses two different sizes, looked beautiful in the pictures, took over three weeks to turn up in cheap packaging, thought I would return one but apparently went over their deadline so ended up with the two identical items, will not be ordering again from this cheap rubbish website from China, probably a sweat factory, please avoid.
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I ordered dress from justfashionnow and it delivered within 3 days. The quality is very good. Additional discount using coupon code offered by them always attract me to shop from here even though I didn't want to shop online.
Too bad I had to pick a star, i wish zero star was an option. It took seven weeks to receive product. Number speaks for themselves. Bad reviews all over the internet. I bought an (ugly) dress for $34. Return cost to China: $23. Some Chinese companies have warehouses in the States which makes returns cost acceptable. One crooked way from that company to say that "they accept returns". Btw the dress I bought was shown as matte, cotton like. I received a cheap looking, shiny item, nothing like their website shows. They CROP pictures of real models taken from legitimate businesses then make knock off that had nothing to do with your order. They make money on people not bothering returning the product since the return is not pre paid and by counting on those who do not fight the charges (i did)
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I bought a pair of shoes that took about 2 1/2 months to get. When they finally arrived, one of the straps on the back is aobut an inch longer than the other so I can't ever wear them. I don't get my mail every day out of my box so when I submitted for the return they said it had been too long since I got them and they won't take them back. I can understand if someone just doesn't like them but when they are obviously made wrong they should take them back and make it right. They lost me as a customer forever and I will tell everyone I can not to order from them. Bad decision on their part if you ask me...
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
The product quality was excellent. The selections they have is really amazing. Had ordered a pair of jeans. Got the product on time.
I placed an order on June 3rd, it is now July 14 and I still do not have my items. I have been emailing daily, with very little response back. I informed the international better business bureau, I tried to get my money back but it has led to a dead end, so far! Please, I WARN YOU. DO NOT order from this company. They are SCAMMERS!
Hi Lori W., Sorry for my late response. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
Ordered sandals on 6-16-18, credit card was charged 6-18, mdse finally arrived on 7-9. Size of sandals was not a US 8 more like a 7 and the ankle cuff was very small. Immediately emailed the JustFashionNow site requesting return authorization. Have received three notices in response saying they would process the return request and email me the address to send mdse. Back. They only allow 14 day period after receipt to return mdse. In original shipping pkg. Etc. No problem with that for me but it seems they are stalling with the information I need. Once 14 days has past they can say."Sorry, but your return window has closed! You are SOL." My Visa account has been notified and the $$ amount is being filed as disputed. So what's up Just FashionNow? I'm still waiting for the return authorization as of 7-13
Hi Sylvia W., Sorry for my late response. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address
I placed my order June 4th, it is now July 13th. It took a month until they even let me know two of the 4 pairs I ordered were out of stock. I can't even believe I have gotten just one pair(two days ago) in such a long period of time. These were ordered for a trip. Trip has been over and done with. Customer service? Does not exist. Took two weeks to respond when I asked where my order was! All coming from China so cheap, cheap, cheap!
Hi Allison B., Sorry for my late response. Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address
I was surprised with the quality of the clothes, besides the price to be good the clothes have a good quality. I recommend it for everyone.
I ordered and did receive (by some miracle) two pairs of shoes. Horrible. The first pair, (black sandals), stunk so badly of petroleum! I swear, I couldn't even keep them in the house they were that strong when I took them out of the bag. The strap that's suppose to go around your ankle is huge! Not sure who in the world has ankles that big and there is only one hole for attaching. I had to create another punch hole but now that the ankle part fits I"m still struggling with a real good fit across the front of my foot, so the shoe is just wobbly and ill fitting all around. The second pair of shoes I ordered came so smashed in a shipping bag that I don't think they'll ever look normal. I tried to put them on and they just look ridiculous on a foot from being incorrectly packaged. What a joke! I will never order anything from this company again in my life and hope others will take the time to research these companies who are posting cute pics all over social media sites and suckering us into purchases. Just terrible!
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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