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JustFashionNowReviews 11,454

2.9
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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955

Instant Feedback

122,395 reviews
GB
1 review
2 helpful votes
Follow Maureen M.
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FALSE UK address and FALSE phone number on their website!
The material was cheap and did not look like photographs. Order dispatched in parts. Sent wrong size and I was expected to pay return shipping to CHINA. The returns permission took three attempts and took over two weeks. Returns procedure complicated and costly, so the dresses are in the dustbin. See photo of bad stitching. NEVER AGAIN!

Date of experience: August 21, 2018
Justfashion N. — JustFashionNow Rep
over a year old

JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

GB
1 review
1 helpful vote
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Never again
August 21, 2018

I ordered 2 dresses 3 weeks ago. Emailed to ask about delivery, they have acknowledged delay and offered express delivery. Still not received dresses and cancelled order. No response to any of these emails. I suspect I will have to get my card company on the case. I wouldn't have given any stars if that had been an option. Very poor I suspect that I will never see these dresses.

Date of experience: August 21, 2018
Justfashion N. — JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.
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GB
1 review
4 helpful votes
Follow Zarah H.
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Seller refund received
August 20, 2018
Updated review

Just to update, the seller promptly refunded upon me opening a case with PayPal. No money lost. There was no explanation or further emails from the seller, but I was glad to receive a refund.

Date of experience: August 20, 2018

Poor response and auto emails
August 20, 2018
Previous review

I order three dresses few weeks ago, and they are still being processed! No update or email about when I should receive my order. I paid via PayPal and have opened a case this morning. Hopefully I will be refunded ASAP.

Date of experience: July 31, 2018
GB
1 review
3 helpful votes
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Unbelievably bad
August 19, 2018

I placed my order on 25 July and have received nothing yet. Tried contacting company, but just get the automated reply that they will contact me within 7 days. Did not realise that the clothing was being shipped from China - I would never have ordered if I had known this. Order number has been on "processing" since 25 July, but after reading other reviews, I'm not exactly looking forward to receiving the ordered items! First time this has happened to me - not a good feeling

Date of experience: August 19, 2018
Justfashion N. — JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.
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Missouri
2 reviews
1 helpful vote
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Lousy!
August 18, 2018

Do not buy from these people. The sizes are not true. I bought two dresses in a size 3X. When they arrived, I discovered they were more like a small. I have been getting the run around since. I keep getting automated replies. Don't waste your money!

Date of experience: August 18, 2018
Justfashion N. — JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

Texas
1 review
2 helpful votes
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Horrible!
August 17, 2018

I placed an order on July 11th. Half of the order arrived yesterday August 16th. I have emailed the company on several occasions about my order and they said it was still being processed. For over a month? The sandals I ordered are extremely cheap looking. Not at all like the picture. I just tried them on... have had them on for about 5 minutes and the buckle broke. Please don't waste your hard earned money.

Date of experience: August 17, 2018
Justfashion N. — JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

Washington
1 review
1 helpful vote
Follow Deirdre M.
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BEWARE! SCAM!
August 17, 2018

Sandals I ordered arrived 3 months later. From CHINA. They look nothing like the picture and were so cheap and nasty that they were chucked straight in the bin. They cost 30. Do not waste your money!

Date of experience: August 17, 2018
Justfashion N. — JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

Virginia
4 reviews
19 helpful votes
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Misleading consumers
August 16, 2018

I ordered 9 items that were listed as cotton or linen. Only 3 arrived as promised on web site. The other 6 items were polyester. I will only wear cotton. Therefore, i wouldn't have ordered the 6 items. The clothes are cute, but buyer beware. Unless, you like polyester, I would not purchase from Justfashionnow. As for returning the items, they come from China. It would cost more to return them. They are counting on unhappy consumers being detred by cost of return.

Date of experience: August 16, 2018
Justfashion N. — JustFashionNow Rep
over a year old

JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

Canada
1 review
2 helpful votes
Follow nejra c.
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Over one month and receiving things in parts) bad bad bad! Stay away from the site. Also the items I did end up receiving are not even close to any decent quality for the price paid!

Date of experience: August 16, 2018
Justfashion N. — JustFashionNow Rep
over a year old

JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

New Jersey
1 review
4 helpful votes
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VERY Disappointed
August 16, 2018

I placed my order to this company on July 26,2018. I too, paid the extra amount to have it sent to me sooner. As of August 19,2018, still no package or an email letting me know it would be delayed. Tried contacting them and the only way you can reach them is through email. Only to get a reply you will be contacted in 7 days. Thank God I only ordered one item, but I will never order again. I will be reporting them as well. Buyer beware!

Date of experience: August 16, 2018
Justfashion N. — JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

Canada
1 review
2 helpful votes
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Unacceptable delays
August 16, 2018

I still have not received anything from JustFashionNow one month after placing my order. Part of it is in transit one week after receiving notification of shipping, but no word about the rest. This is very surprising from the Chinese who are usually very concerned about customer satisfaction. I will not buy from them again and I want to warn everyone about this unacceptable service. BUYER BEWARE!

Date of experience: August 16, 2018
Justfashion N. — JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

New Jersey
1 review
2 helpful votes
Follow Zina V.
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BUYER BEWARE!
August 15, 2018

I wish I would have read all of the reviews BEFORE I ordered from this bogus company! I ordered 5 items on June 20,2018, and have only received 3 items as of today, 8/15/18. The shoes look like they came from the Dollar Store. I tried contacting the company but the site does not allow you to. It is very deceiving. JustFashionNow does not even deserve ONE star! I will be reporting this company to the BBB!

Date of experience: August 15, 2018
Justfashion N. — JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

Mississippi
2 reviews
3 helpful votes
Follow Bonnie K.
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Worst company ever!
August 15, 2018

I can't get these scammers to answer a single email about my order, which is now 13 days old, with no tracking number. Their site says it is "processing" but they won't respond to me. AVOID THESE DIRT BAGS! I'll never do business with them again.

Date of experience: August 15, 2018
Justfashion N. — JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

GB
1 review
6 helpful votes
Follow elizabeth h.
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They are running a scam and must be removed from the internet. I will be reporting them to Paypal and Google.
I ordered items over 2 months ago; They keep saying the items are delayed. After 4 weeks 2/7 items arrived. One ( a top) was not what I ordered the other ( shoes) very poor quality and did not resemble what they show on the website.
I demanded a refund for the remaining items; they said 2 more items have been shipped and they will refund for the remaining items within 1 week. That was over 2 weeks ago, the 2 items have not arrived and if you try track on their website it says unavailable ( even though they send you a tracking number). They have not returned my refund. This is a deceitful, dishonest company. I think the positive reviews that have been posted are fake.

Date of experience: August 15, 2018
Justfashion N. — JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

Georgia
1 review
5 helpful votes
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Let me say simply that this is the ABSOLUTE WORST company I have ever ordered anything from. Order was placed 5/31/18 and finally received all items 8/14/18. NOTHING I ordered was quality - it has all gone in the trash - I wouldn't even take any of the items to Good Will. I hope when you read all these reviews that you never order from this company again.

Date of experience: August 15, 2018
Justfashion N. — JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

France
1 review
3 helpful votes
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Crappy products
August 15, 2018

If I had know that the products came from China, I would never have ordered. I ordered several things in June, it is now August and not received all my order! The ones I did receive are of poor quality, workmanship. BEWARE OF THIS COMPANY and DO NOT ORDER. Ads look great... products CHEAP AND CRAPPY!

Date of experience: August 15, 2018
Justfashion N. — JustFashionNow Rep
over a year old

JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

Canada
1 review
4 helpful votes
Follow V N.
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Their product looks NOTHING like advertised. It's inexpensive because it's all cheap materials, they said "leather" sandals and they are nothing close to leather. It's the worst product I have ever ordered. EVER. I COULDN'T EVEN TELL YOU WHAT MATERIAL IT IS! SOOO CHEAP AND TRASHY.

DO NOT WASTE YOUR TIME OR MONEY ON THIS WEBSITE.IT TOOK THEM OVER A MONTH TO DELIVER THEIR CHEAP PRODUCT THAT I THREW OUT THE SECOND I LOOKED AT IT.

I think all the good reviews on here are FAKE!

Date of experience: August 14, 2018
Justfashion N. — JustFashionNow Rep
over a year old

JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

Massachusetts
1 review
3 helpful votes
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Unfortunately, I didn't read the massive number of reviews warning against dealing with this company. Customers complain about everything including poor quality, inaccurate sizing and merchandise that takes forever to arrive or simply never arrives at all.
I got an email on 8/6 telling me that my order had been shipped, giving me an order and a tracking number. Yesterday I attempted to track the status of my order and the site said tracking number not found. Tried a few times to ensure that I had entered the number incorrectly. No luck. I then tried to contact customer service. There is no phone number. I was directed to a site where I explained the problem. I was prompted to hit "contact us". It would not download. Tried several time.My complaint did not go through. I tried a different site. Was again directed to "contact us" and someone would get back to me in 7 days. This is unacceptable and very poor customer service. I don't know when or if my order will arrive. I told them this. I don't think they care. Terrible company!

Date of experience: August 14, 2018
Justfashion N. — JustFashionNow Rep
over a year old

JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

New Jersey
1 review
3 helpful votes
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SCAM
August 13, 2018

Unfortunately! I did not look into this site before buying, I ordered two pairs of shoes, paid for expedited shipping and I'm still waiting for my order. It's been over a month now and still nothing, I have emailed customer service and I too receive an email stating I will be contacted in 7 days... Still no response, I will be looking into taking legal action against this site! This is unacceptable, this site needs to be blocked! DO NOT ORDER FROM HERE!

Date of experience: August 13, 2018
Justfashion N. — JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

GB
1 review
4 helpful votes
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This is the second review I have left and I think I will continue to leave them for this company going forward. Nobody likes to get ripped off and looking at the growing number of reviews that is exactly what is going on. I sent my return back and paid for tracking and signage and they keep saying they haven't received it even though Royal Mail stipulates it arrived on the 6th June. It is now August! Absolutely despicable. How are they getting away with it? I will be looking into reporting them and suggest anyone thinking of buying from them steers clear. Rubbish products and no one who has a conscience works there.

Date of experience: August 13, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Can you email us a photo of the mailing receipt, tracking number, shipping company name? We will check for you.

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347