The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Took a month for my items to arrive. Items are cheap and sizing is all wrong. Wish I had read the reviews before ordering. Sending items back. Wonder when I'm going to get a refund.
I ordered about 6 sets of light up LED Earrings for a festival wedding and it said 7-12 business days. The wedding was 16 business days away at the times, so I didn't bother with express shipping. However they posted my order an ENTIRE WEEK after I ordered it and so my parcel hasn't arrived today (Friday, business day 16, day before the wedding tomorrow. It's set to arrive on Monday. What a waste. EFFING pissed off is a massive understatement. I could have ordered more if Id have know they wouldn't come in time, or I would have ordered express. I will NEVER shop here again, and I will make sure NO ONE I know does either. F U Guys for such immoral and unprofessional service.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I agree with every bad comment. I ordered shoes they sent wrong size, and refuse to reimburse. I have to pay for returning items back and it is far too expensive...
I have lost my money and regret I did not read the reviews before ordering...
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
My dress is trap. Took a month to get it. Poorly made. Lace coming apart. Material very poor and see though. Of I want my boobs hanging out and also dress didn't go into the v at the back. I think they try to copy someone ears dresses and tops. Soooooooo disappointed. Now got to try and get my money back. Oh and ladies please read these and do not waste your money or time.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
0 stars - I ordered a pair of Shoes and a storage bag, the bag was only $6.00 and it shipped, it was junk, but only $6.00. I waited 3 months for my shoes and they never shipped them, of course this is the expensive item. I have asked repeatedly for a refund or the shoes and they have done nothing.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. For the delay, we have urged our courier for improvement, but sometimes shipping factor is out of our control, hope for your understanding.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I ordered four dresses to take on a summer vacation. One had raw armholes where the seamstress forgot to sew the hem. A second had an "iron on" pattern that was not aligned and was very crooked. One dress has not arrived more than two months after ordering, yet I have been charged for it. All the dress are of the cheapest, tackiest fabrics imaginable. TERRIBLE, TERRIBLE QUALITY. I have tried to contact the company repeatedly to obtain a return label without any response. Their website does not allow me to input the order number. DO NOT TRUST THIS COMPANY.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
This is the worst company and business to ever purchase from. I purchased a month ago and they still haven't shipped my item. They keep sending me emails that my order is on delay and will refund me 20% of my purchase. This is a scam! DO NOT PURCHASE FROM THIS PLACE!
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. For the delay, we have urged our courier for improvement, but sometimes shipping factor is out of our control, hope for your understanding, please contact our customer service at https://www.justfashionnow.com/account/contactus for the 20% refund, We will help you to resolve the issue ASAP.
The items looked very appealing in photos however are quite different when you receive them. Material is bad, stitching is poor, just the overall look of the things is quite cheap. Lots of synthetic. Sizing is off. Never again! Do not waste your money.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Please don't waste your money buying from this company because if it has to be returned you will never get a refund.
The dress was so poorly made none of the seams were straight the darts were in the wrong place and the Material very poor quality. An absolute waste of money!
Delivery was well over 3 mths and that was only after I'd sent about 6 e mails asking where it was. I have friends living in China and they receive letters/ parcels in about 10-14 days.
I returned a garment over a month ago and when I enquired where my refund was I was told that they needed the name of the shipping company or no refund would be issued...
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. For the delay, we have urged our courier for improvement, but sometimes shipping factor is out of our control, hope for your understanding. And refunf will be applied once we received your returned parcel within a week. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Why does this company with so many bad reviews keep their advertising on Facebook. Why doesn't Face Book ban them
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
DO NOT BUY FROM THIS COMPANY
They are a scam they take ur money then when u return ur item they make up lies about not receiving it when u can track the parcel urslf as they state to get tracking when returning it. I returned this item back in January n every single day iv emailed them asking for my refund and they have given me pathetic excuses not k owing iv been tracking it myself and it says it's in their warehouse but they have now closed my case so not only have I lost out on the money played for the item iv lost out on throne to have this tracked... this company needs to stop scamming ppl n taking our money! Fuming about this!
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
The Boot I ordered is not what I received and I am VERY disappointed.
I really like your products on your site but now I will NEVER order from
You again because what I order is NOT what I receive it's definitely a cheaper
Version of what I'd seen on screen.
VERY, VERY DISAPPOINTED!
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
This company is a rip off. The items I ordered were sent very late and looked like they were stitched overnight in a sweatshop. The worst online experience ever. Anyone foolish enough to willingly to purchase from these con artists only has their selves to blame if they've read the copious bad reviews. Cheap, nasty, poorly made tat.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I ORDERED TWO SHIRTS IN MAY FOR A TRIP AT THE END OF JUNE. THEY NEVER CAME. FINALLY MID JULY I RECEIVED THEM. THE QUALITY WAS HORRIBLE SO I RETURNED THEM. IT'S NOW SEPTEMBER AND I HAVE NOT RECEIVED A REFUND. I GAVE THEM THE UPS TRACKING NUMBER AND IT SAYS THE SHIRTS WERE RETURNED TO THEM ON AUGUST 13. THEY KEEP ASKING ME WHERE I SENT THEM TO! THEIR OFFICE OF COURSE - BUT THEY CAN'T FIND THEM. I WONDER IF I WILL EVER GET MY MONEY BACK. EVERYDAY I EMAIL THEM AND SAY "REFUND ME MY MONEY" AND THEY SAY - WHERE DID YOU SEND THEM TOO?
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. For this issue, please contact our customer service at https://www.justfashionnow.com/account/contactus, refund will be applied once we received your returned parcel within a week. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
ES UN GRAN ENGAÑO!
Yo pedí 3 vestidos de una vez y fue el peor error. El primero que era un vestido playero blanco sencillo es de la peor calidad que he visto. No da ni siquiera para limpiar el piso de tan plastico que es! El segundo que llego varias semanas despues es de una calidad parecida y aunque es el mismo diseño de la tela de la foto los colores son distintos (para mal) y unos 30 cms mas corto (o sea imponible).
Aún tenia fe con el tercero ya que decía que era en algodón pero esta empresa sinvergueza mandó un diseño completamente diferente en el mismo poliester barato y aun con un corte distinto. Que se puede hacer para detener este engaño?
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I ordered three dresses base on what they looked on line using American dollars. When received two of the dresses they were so bad and ugly that immediately cancelled receiving the third one. It was very difficult to fin the return procedure on line. After contacting the customer service, Eventually I got the return shipment label to China. Following exact instructions, returned the items via regular Canada post office mailing services. After a while followed up with the customer service, the denied receiving the items. Mailed them the copy of the post office receipt, yet didn't find it. Waited for over three months and they denied to give my money back. Lost the money to order items and the return shipment to China.
Unreliable. Will never buy from them again and will let all my friends know.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Sub standard quality of products! Brought two pairs of shoes from them. Didn't fit right and certainly looked no where near as good on line as did when received. There is absolutely no arch support in shoes. I thought I was buying from American company these are shipped from China and are poorest made. Don't waste your money! No returns
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Just avoid this seller and you will save your money and your mental health! The most unserious company I've ever dealt with. The returns address in China seems to be a fake as no shipment could be delivered to it. Just stay away from this mess.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I bought a jacket, size 5xxxx. I bought it large so it would be baggy. I cannot get it on, its no where near the size they promised.
I used paypal to pay for it as i believed that if the firm had a paypal account, they would be a legitimate business,
I complained to the firm who want me to pay postage and customs back to china (£16) or accept the £20% they are offering. The jacket was £16 plus £4
Postage... i can see that they want me, to pay for their shoddy work, or error. If they cannot abide by uk trading laws, then they have no business to be advertising in the uk and they should not be further endorsed by pay pal.
I have opened up a pay pal complaint. Suggest everyone else does this if you paid using paypal
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I spent my money on the slip and never received my order and I'm wondering where the hell it is you guys are crooked I can't call customer service because there is no number what kind of business is this I will never order from them again I lost $26 but they'll never get my business again I am done
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. For the delay, we have urged our courier for improvement, but sometimes shipping factor is out of our control, hope for your understanding.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.