The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I was in confusion before buying this for fitting issue and quality but now I'm in love with this. So soft and comfortable. Perfect for office as well as casual looks.
Brand feature attracts attention and is very comfortable fit
Placed an order and then read all the horrible reviews so cancelled the order, it was still pending and had NOT shipped. They charged me a 15 percent fee to cancel the order. I refused to pay it but they still charge it. I will dispute with with my credit card company as they did not state that fee when I placed the order. I found it buried in the FAQ's but it was not told to me when I placed the order.
I buy a new blouse and my order coming in the right time. My new blouse is very confortable and beautiful. I love Just Fashion Now. They went sweet with me all the time. I'm very grateful. I will recomendate Just Fashion Now to my friends and followers.
This is the response I received after my item NEVER showed up after over a month and 6 emails later. The worst customer service. Read reviews that the quality of the items are crap. I guess I'm out $30.00. Live and learn.
Our JUSTFASHION order JF******* was shipped.It can't be canceled now and we can't issue refund of it.
You can track your parcel(s) on the official website
track.4px.com/query/RF*******SG?locale=en_US with tracking number
RF*******SG.
Please note: The tracking information might be updated slowly, but rest assured that you will receive your item(s).
We are regret that we can't track more shipping information. Kindly
Pls check the mail box or ask the neighbors/local post offices.
JF18781 is not the order from us. Pls contact correct vendor to help handle your issue. Have a nice day.
Never ever try this website absolutely rubbish. What you see is not what you get, if you receive any! Don't waste your time and money and at the end you will not even can exchange or refund.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. For the delay, we have urged our courier for improvement, but sometimes shipping factor is out of our control, hope for your understanding.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I don't like the fabric of my new dress, the color washed away after first wash and stains from sweat do not wash away at all. Cheap quality for a low price, however not worth it.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. For the delay, we have urged our courier for improvement, but sometimes shipping factor is out of our control, hope for your understanding.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
That look nothing like the photos on the website.
Don't waste your money on this site. Terrible awful clothers.
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
PLEASE DONT BUY FROM THIS SITE! The clothes smell horrible the quality is really bad! This is scam nothing like the pictures the material is really bad!
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
This company is not serious
They don't care about if you recieved or not your order.
So disappointed,
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. If you have not got your order, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Awful quality, took SIXTY days to arrive, then I had to return for a refund. Horrible horrible scammers
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I took a risk and ordered from this company after reading the reviews. NEVER AGAIN, will I order clothing or anything from this company or others like it. They take your money and sell awful quality clothes. Don't have anything to do with these people. I've sent the clothes I ordered back over a month ago and still no refund. I ordered 3 dresses. They weren't even worth keeping. NOBODY in their right mind would EVER wear it. Total Garbage. They took forever to ship, but took my money easily enough... ladies do yourself a favor and DON'T give these people your money. THEY DON'T DESERVE YOUR HARD EARNED $$
This company and many others like them are SCAMMERS... stop buying cheap garbage clothing they offer. Put them out of business as that's what they do deserve.
I'm likely not going to see my money back because of this review. But if it means helping others NOT to make the mistake I did... then it'll be worth it!
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I ordered over 12 items from Just Fashion Now and they are a rip off. I am telling everyone I know NOT to purchase anything from them!
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
HORRIFIC SCHEME!
The clothing is of horrible quality. They take forever to ship to you and don't send everything at once. You have ONLY 15 DAYS to RETURN and you have TO MAIL things back to CHINA. They also don't apply also discounts they promote. SHAM OF A COMPANY. To SHIP things BACK TO CHINA and have them get it within 15 days will COST YOU more on SHIPPING THAN WHAT YOU PAID IN TOTAL. This company should be put OUT OF BUSINESS and CLOSED.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
They must have paid for the 5 star reviews. Because this is the worst company I have ever bought clothing from. And I have, in a pinch, shopped at Walmart. The clothes don't look like the pictures, the cloth is cheap and thin and not the color it appears to be. On top of that, they have the worst customer service I've ever experienced. They require a return authorization to return their shoddy merchandise, but then they don't send it. They only have a SEVEN DAY RETURN PERIOD. Who, in this day and age, requires that you return something in only 7 days? On top of that, they don't send you the return authorization, so it's not possible to return them in 7 days. Awful company. Do not buy!
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Clothing is not as described very poor quality and impossible to receive a refund.
They offer 15% and never did
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. Please email us again for the 15% refund, we will help you to resolve the issue ASAP.
Merchandise is poor quality and none of the 3 items ordered fit. Order took a very long time to arrive, and return confirmation also took a long time. I missed the 15 day deadline and they refused to extend it. I would not recommend this company to anyone.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Only thing efficient about this operation was how quickly they took the cash. Delivery delayed, quality of clothes poor, returns policy awful, customer service atrocious. I've shopped online for clothes for years and never experienced anything like this shambles... avoid at all costs!
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Clothing is not as described very poor quality and impossible to receive a refund. Ship items back and never received a my refund. Waste $100
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. After returning the package, please email us a photo of the mailing receipt, tracking number and shipping company name to ensure a speedy process. Once receving returned parcel, we will refund you within a week.
It took months to resolve a charge on my credit card for 5 items that were never shipped. They actually countered my credit card dispute with a false shipping manifest. This is a Chinese scam operation, buyer beware.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Ok, I am usually a responsible individual and review companies who might be scam artists before I place an order. I really failed this time. I had already placed the order via PayPal and when I checked if I could cancel the order, literally a few hours after I placed it, the funds where already out of my account. So, I was quite surprised that in about 2+ weeks I actually got the garment. It wasn't awful, but it was see through and flimsy. It ran very small and the embroidery on the garment was not very neat, with various strings frayed. So then I do my best to find a return address to send it back, and the only address is on the label that is a California address, which actually said "Returns Only". I decided to send it back with that address. I read that their return policy was 15 days after delivery. So I knew it needed to be returned quickly.) I did contact their Customer Service to receive further instructions, which took at least a day or more to reply with the full instructions... days were ticking by. Finally, I get a very detailed message that the garment must be sent to an address in China at my cost, not the US... no label is sent to make it easier, but it's a moot point anyway because at this point the return will not arrive within the specified 15 day period to get your money back! Definitely a scam.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry for the inconvenience caused. For our cancellation policy, pls check the details on the website. We will try our best to help improve our service.