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JustFashionNowReviews 11,454

2.9
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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955

Instant Feedback

122,395 reviews
Delaware
1 review
2 helpful votes
Follow kathy k.
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If I could give this establishment a negative 10, I would. On 10/19/18, I purchased several pairs of shoes from JustFashionNow website, after waiting a week past my delivery date, I cancelled my order. Received all of my money back except for 1 pair of boots - boots they stated had been shipped. Tried tacking the boots with the provided tracking number, but could not find order online. On 11/30/18, I received a pair of boots that looked nothing like what I purchased from this website. Boots are very cheaply made and a size to small. In the process of trying to return the boots, they now tell me I need to pay to have them shipped back to China if I want a refund and I must be responsible for them arriving intact. DO NOT ORDER FROM THIS WEBSITE - IT IS A RIPOFF

Date of experience: December 8, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied. We are doing every effort to provide best products and services, and always welcome your valuable advise.

Bangladesh
1 review
1 helpful vote
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Superb
December 8, 2018

Superb as usual... Expressions super... Thumbs up. I really this. And i hope all people enjoy this iteam.

Date of experience: December 7, 2018
Massachusetts
1 review
5 helpful votes
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Quick to take your money, even slower to respond if they ever respond, and no goods received, can't even get your money back because nobody gets back to you. Lost $100 to this company. By the sounds of other reviews its can take months to get your order. I feel robbed

Date of experience: December 6, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience. Could you pls tell us your order number so we can check and handle it for you?

Washington
1 review
2 helpful votes
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Took 2 months to receive boots, they were too small there is no phone#on invoice. I emailed them asking how to return and get refund.No return email. I've emailed them several times regarding this matter.

Date of experience: December 6, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience. Could you pls tell us your order number so we can check and handle it for you?

Australia
1 review
4 helpful votes
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N You will be dealing with a 2 bit business, like those cheap & dirty Asian shops that have set up across the world. This company has no process efficiencies & goods can take over 3 months to arrive; when they do arrive they are of very poor quality my shoes felt like they were made of cardboard... NOTE: Goods are stored & shipped from China; you deal with someone from there and they've been responsive so far - still waiting on 3 items to arrive - I'm dreading it!... REFUND process horrible quote Since international return might result in long waiting time and incur substantial return cost on your side. We recommend some alternative methods to resolve this offer you15% cash refund or 20% store credit refund instead of returning items CRAZY ALTERNATIVE! I have often purchased from international sites and have never experienced this STAY AWAY FROM THIS COMPANY AS YOU WILL BE VERY DISAPPOINTED & GETTING YOUR MONEY BACK WILL BE QUITE A TASK - THEN YOU WILL NEED TO INVOLVE YOUR BANK!... THERE ARE SO MANY OTHER INTERNATIONAL AND PROFESSIONAL SITES TO DEAL WITH.

Date of experience: December 5, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied. We are doing every effort to provide best products and services, and always welcome your valuable advise.

Germany
1 review
3 helpful votes
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100 STARS MINUS - they are online criminals STOP THIS COMPANY FOR CHEATING AND ADVERTISING ON WEBSITES

Date of experience: December 5, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We will shipped the paid orders and refund for the cancelled and returned items.We are doing every effort to provide best products and services, and always welcome your valuable advise.

Georgia
1 review
9 helpful votes
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If I could give a negative rating, I would. Poor quality merchandise. Defective merchandise. Won't pay for return shipping for their defective products. Buyer beware. Any positive reviews are people working for the company utilizing broken English and statements that don't make any sense. Don't buy from this company.

Date of experience: December 2, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied. If the item was defective, we will deal with it for you.

Canada
1 review
6 helpful votes
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Fraud
November 30, 2018

Since April 2018 I am waiting for my order, endless emails exchange.
Finally they promise to credit my card NEVER DID

Date of experience: November 30, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience. Could you pls tell us your order number so we can check and handle it for you?

Tennessee
1 review
6 helpful votes
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I ordered two coats and a pair of winter boots and they emailed me one by one per week saying out of stock. Then the little discount that was applied to my order of $101 was $13 off. Afterward, every item was said to be out of stock and the discount would be taken out of each item. I should also reed the damn reviews because It's been almost 3 weeks now and no order shipped.

I wasted $101, next time I'll order from the US only! Btw, the other reviews saying this so-called place is so great is fake reviews!

Date of experience: November 29, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience. We won't take out of the discount from each item for this case. Could you pls tell us your order number so we can check it for you?

New York
2 reviews
15 helpful votes
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DO NOT BUY!
November 28, 2018

It's a scam! DO NOT BUY FROM THEM! I wish I read reviews before spending $106. Exactly the same things happened to me: received 2/6 dresses both cheap, thin, subpar fabric; no lining; not as advertised; not like the photo; colors different; one was even damaged; the other not as long as described. The other dresses I was told were on back order so having gotten the 1st which was hideous looking stretchy Jersey material not as advertised I requested they cancel the rest; the next day they tell me they were shipped & can't cancel meanwhile I can't track it. It took a while to get first two dresses & will take a while to get rest of order. I just want my money back but they offered to refund me $3 on a $20 dress instead of returning it but it's cheaper to ship it back & get full refund than $3! But they won't send me shipping label & return authorization. I want to throw these 2 dresses out! I can't wear them & would never give them to anyone. If it's too good to be true it's definitely a scam... Honestly by the time they send me the shipping label it will fall after the 15day return window and then I won't get refunded anything; watch!

Date of experience: November 28, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We will shipped the paid orders and refund for the cancelled and returned items.We are doing every effort to provide best products and services, and always welcome your valuable advise.

New York
1 review
3 helpful votes
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Ordered rain boots a month ago and still do not have them. They took my money thru paypal but delivered no boots. There is no phone number or internet chat so you cannot talk to anyone. If you email, they just write back that the order has been shipped which is from China. Should not take a month or more to get boots--was planning to wear them while it is still raining, not this summer (if they ever do come).

Date of experience: November 26, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience. Could you pls tell us your order number so we can check and handle it for you?

Bangladesh
1 review
2 helpful votes
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Great community
November 25, 2018

Just Fashion Now did a great job on our price. Very comfortable and efficent. Very nice community for customer.

Date of experience: November 25, 2018
Bangladesh
1 review
2 helpful votes
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Good Services
November 25, 2018

Fast service great prices. This service is just nice. All people like this service. I hope all people enjoy thik price and service.

Date of experience: November 24, 2018
Bangladesh
1 review
2 helpful votes
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Justfashion
November 24, 2018

Just Fashion Now real online sites. I am highly recommended.its a great platform for online. Also trusted. So i suggest everyone to join here.

Date of experience: November 23, 2018
Rose S.
VE
6 reviews
0 helpful votes
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Me gusta
November 25, 2018

I like to buy in this store, have good offers most of the time, recently I made a great buy and the products as of constumbre arrived in good condition, have good quality in their products, the times that e bought in this store and received products of good quality, the customer service may be better but it is acceptable, every time I receive your packages are in good condition, very well protected and the articles fairly faithful to the image

Date of experience: November 23, 2018
Oregon
1 review
4 helpful votes
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Order still not arrived
November 23, 2018

I ordered a cute pair of boots from JustFashionNow back in July. It's now the end of Nov. Still no boots. A couple months ago I emailed the company asking about my order, they emailed back promptly saying it would be shipped "soon." (In turtle time maybe) Then received a notice about 2 weeks later saying it had shipped. (After ordering 2 months previous?) The tracking number they gave me NEVER worked. I still have NO idea where my boots are. I will NEVER EVER buy ANYTHING from this company again! And I will tell others to never do so either! Don't be tempted by the cheap prices.

Date of experience: November 23, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience. Could you pls tell us your order number so we can check and handle it for you?

Bangladesh
1 review
2 helpful votes
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Just Awesome
November 24, 2018

Just Fashion Now best company and service great. I'm satisfied and I will continue to buy. Will use again, they did a good job.

Date of experience: November 23, 2018
Bangladesh
1 review
2 helpful votes
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Satisfied
November 24, 2018

I'm satisfied and I will continue to buy. Will use again, they did good job. I recommended to take there service.

Date of experience: November 23, 2018
Australia
1 review
6 helpful votes
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This supplier knows that if you buy through pay pal they will close the case after a short time.
We paid $107 for 3 items
Only 2 arrived and they then said that this wasn't there problem but we could claim for $63 for the 2 being returned
We then paid $35 for postage to return the goods to China
After a long delay and only after further corresponcence from us they said that the money would be back in our account within 7 days.
Still waiting two weeks later for the refund.

The quality is extremely poor.

It is the worst that I have seen out of China and frankly I would warn anyone to steer well clear of this supplier.

Date of experience: November 23, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience. We will refund for the cancelled and returned items. Could you pls tell us your order number so we can check and handle it for you?

GB
1 review
3 helpful votes
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RIP OFF
November 22, 2018

Ordered A line cotton blend dress. When arrived they were 100% polyester, cheap rubbish. I sent them back at my expense only to get them back months later as the return address they gave didn't exist. They will not refund until they get the items back. Impossible. Please also note this is a company in China. Don't be fooled, you will end up with rubbish and out of pocket!

+1
Date of experience: November 22, 2018
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience.It will take some time for the shipment of the return package. You can check it with your carrier. We will process your return for you after receiving your return package.

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347