The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I had some additional comfortable clothes put in and everything was done very well and quickly. Pricing was right on the mark and reasonable for the work done.
I ordered a shirt based on the photo. What i received was not even close to the photo. The fabric was not even wearable! Costs too much to return.
I should have read reviews before I placed an order. False advertising! Cheap material that looks NOTHING like the photos advertised! Waste of time and money to return goods. They offer 15% cash refund instead of returning clothes. Ridiculous! I certainly learned my lesson ie NEVER order from any overseas companies!
PLEASE DON'T MAKE THE SAME MISTAKE- DO NOT ORDER FROM THIS COMPANY!
Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We will refund for the cancelled and returned items.We are doing every effort to provide best products and services, and always welcome your valuable advise.
Products look great online... when you get your merchandise a month later they look NOTHING like what is pictured. Cheaply made from garbage fabrics. When you look to return the products they state they are overseas and it is very expensive and time consuming to do returns. They then offer you a 15% credit on the merchandise only... which in my case turned out to be $10.00. DO not waste your time and money.
Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We will refund for the cancelled and returned items.We are doing every effort to provide best products and services, and always welcome your valuable advise.
I did not receive any confirmation of my order. Any attempt to contact customer support (only an email address, there is mo phone number) was met with a reply saying the recepient's mailbox was full. I have lost hope i'll ever get my order.
Sorry for the inconvenience. Could you pls tell us your order number so we can check and handle it for you?
Ordered a coat and can't get a response do too the email being over full and Paid for expedited shipping and still never gotten it and can't get info on it will be contacting my credit card company and filing fraud charges. Can't call due too being oversees so I should have looked for online reviews before purchasing
Sorry for the inconvenience. Could you pls tell us your order number so we can check and handle it for you?
It's a FRAUD! Blank copy!
The bag on picture was made of leather, the bag that sent is a cheap artificial leather, and its odor is indescribable. Never more!
On their website is no phone specified, the package was put up in Bahrein...?
I am sorry ordered, You do not do it!
Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied. We are doing every effort to provide best products and services, and always welcome your valuable advise.
Justfashionnow clothing is amazing! Every thing is reasonably priced and fits perfectly. Great product love my experience with Justfashionnow! Item was lovely and as described.
Order was completely incorrect - wrong clothes, wrong sizes, awful material. When I tried to contact them to return the items, their mailbox was full and consistently wouldn't accept my emails for conveniently' 2 weeks - the exact time as the returns period allowed! What a scam! No other way to contact them - even their FB page has an auto reply!
Sizes of different items differ. There is the corresponding detailed measurements for the specific size after you click S, M, L, XL…… (0, 2, 4, 6, 8, 10, 12). You can compare them with your measurements.
Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied. We will return all the emails.We are doing every effort to provide best products and services, and always welcome your valuable advise.
I have found them extremely helpful. I was initially a little bit hesitant about ordering from Justfashionnow, after reading some reviews on a few different places, but I went ahead and ordered anyway.And the quality of the coat is fantastic! Will definitely be ordering from Justfashionnow again!
Took over one month to arrive... however the delay appeared to be with China mail service. Had been prepared to be disappointed with the product after reading many reviews and sure enough when I opened the parcel the reviews were spot on!
Chinese rip offs! Material was so thin it's see through.The garment also differs from the site picture in both colour and style. Just Fashion Now needs to improve quality control and take pride in delivering what customers have paid for.As this was my first order I will never again purchase from Just Fashion Now and if this review stops just one more customer from being duped my frustration will be justified.
Your feedback is so important to us and we will do every effort to provide better products and services.
After waiting 35 years to receive only part of my order, I got some cheap crap in a bag. I I would not dress a cabbage patch kid or a Raggedy Ann doll with in that mess. And the clothes were actually small enough to fit a cabbage patch kid even though I ordered 3XL. I ordered a long Army Green trench for an adult, and it barely comes down to my daughter's waist, she is 11. The quality so cheap, the coat was made out cheap felt we used to make halloween costumes out of in pre-school. It was suppose to be Army green, I got something sort of greenish instead. I ordered this stuff well before Thanksgiving and they told me that the rest of my order may come around Valentines Day. There goes Christmas. All those phony influencers who got paid to tolerate JustFashionNow.com and say positive things about the sight should be banned from the internet for life. There is nothing positive about JustFashionNow.
Your feedback is so important to us and we will do every effort to provide better products and services.
Sizes of different items differ. There is the corresponding detailed measurements for the specific size after you click S, M, L, XL…… (0, 2, 4, 6, 8, 10, 12). You can compare them with your measurements.
I ordered a coat, I received a jacket after 2 months! There is no label to inform how it can washed!
The worst service!
Your feedback is so important to us and we will do every effort to provide better products and services.
Should have read reviews before purchasing 2prs of summer sandals in August 2018. Shoes were too large and very floppy. Poor quality. I went thru the return process their customer service dept. told me and returned merchandise. Wasted additional money for the return.
To this day. Over 90 days since I returned items my refund has not been received. I should have listened to my daughter's warning to not order from this co.
Buyer Beware!
It will take some time for the shipment of the return package. You can check it with your carrier. We will process your return for you after receiving your return package.
JustFashionNow is so good to know it working. Same clothing as high end but more affordable. Nice product.
Ordered a pair of boots they pictured online and received a totally different color. The boots are plastic and soooo cheap. It took over 2 months to get them. The company said that the boots are the correct boots. No they are not. Someone should shut this place down. If I could give a negative rating I would. The high ratings have to be owners posting
DO NOT ORDER from them
Tried to download pics but the site would not allow it
Your feedback is so important to us and we will do every effort to provide better products and services.
LA CALIDAD DE LAS PRENDAS PÉSIMAS, TANTO COM LAS TALLAS. QUIERO DEVOLVERLAS Y NO HAY FORMA DE HACERLO.
NO COMPRAR.
Sorry that you're not satisfied with the item(s). Could you pls tell us your order number so we can check and handle it for you?
If I only know what scam side Just Fashion is I would never order from them it's so frustrated, every time you finally connecting with them they tell you that your item is going to be process, one month later I'm still waiting for my boots. Don't ever order from there's side: scum side they're giving themselves positive reviews I lost my money and learned myl lesson
Sorry for the inconvenience. Could you pls tell us your order number so we can check and handle it for you?
A 5XL dress had the measurements of a size M in the garment I received and the garment took over 6 weeks to be shipped. Buy with caution.
Sizes of different items differ. There is the corresponding detailed measurements for the specific size after you click S, M, L, XL…… (0, 2, 4, 6, 8, 10, 12). You can compare them with your measurements.
Kicking myself that I didn't go on sitejabber BEFORE I ordered. The prices look great, the picture of the item looks great, BUT, I wouldn't know if it actually is. Ordered over a month ago. It's still processing. Cancelling items now. Hopefully.
Sorry for the inconvenience. Could you pls tell us your order number so we can check and handle it for you?
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Your feedback is so important to us and we will do every effort to provide better products and services.