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JustFashionNowReviews 11,454

2.9
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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955

Instant Feedback

122,395 reviews
California
4 reviews
16 helpful votes
Follow JANE F.
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FALSE ADVERTISING
March 21, 2019

Yes. I saw the SITEJABBER posts... and I thought, what the heck - I ordered one item - just to see how bad BAD could be. I ordered this dress (Women Summer Dresses Boho Dresses) which looked great on the website. It was shown in several different colors. You can see from the photo they provided - that the yellow portion is a prominent 3-D type of decoration on the dress - and how the fabric drapes off the model's body and how it hangs and drapes at the arms. I ordered a small. The dress finally came and it is a stiff poly/cotton blend. The yellow design is simply painted on/part of the color in the fabric. This item is a pathetic/poor copy of the original dress portrayed on the website. It says it comes from the City of Industry, CA - but clearly right off the boat from China. It's a B/S website... BAIT & SWITCH. Don't waste your time, ladies. It was not a big dollar item - so I won't be missing any meals - but they know what they're getting away with... I tried to post the photo of the item from the website - but it won't allow it. Surprise! I did post a photo of the dress I received.
Here's a post from SITEJABBER - which is clearly written by one of their representatives:
"I was so amazed as i never expected my items to be that awesomeness like OMGGG! I looked like a princess in my white jumpsuit i reallllly recommend to people that they were exactly like the pictures."
Funny that the post clearly references the issues of the "items... were exactly like the pictures."
Shut 'em down - post these SITEJABBER comments on your Facebook pages - and get the word out. Maybe Facebook might be good for something.

Date of experience: March 21, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.

California
1 review
0 helpful votes
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Best!
March 21, 2019

If you aren't sure, always go for justfashionnow. It fits our needs perfectly. I made back the purchase price in just 48 hours!

Date of experience: March 21, 2019
Missouri
1 review
3 helpful votes
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Terrible company. I made the mistake of falling for their advertising of nice looking clothes for a reasonable price. Placed order on 3/6/19. It is now 3/21/19. They collected my payment through paypal on 3/6/19 but my order is still showing "processing". Sent them a message a few days ago to cancel my order(tired of waiting) but they have not even responded to my email request. I guess my next step is to contact paypal and try to get my payment credited back. DO NOT DO BUSINESS WITH THIS OUTFIT.

Date of experience: March 21, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Please send us your order number so that we can handle the issue in proper manner.

New York
1 review
0 helpful votes
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Prefect!
March 21, 2019

It's incredible. We were treated like royalty. It fits our needs perfectly. I will let my mum know about this, she could really make use of justfashionnow!

Date of experience: March 21, 2019
California
1 review
1 helpful vote
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Good!
March 21, 2019

I will recommend you to my colleagues. Justfashionnow is both attractive and highly adaptable. I would be lost without justfashionnow.

Date of experience: March 21, 2019
Canada
2 reviews
5 helpful votes
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DO NOT ORDER
March 21, 2019

It's a scam, do not order! The good reviews are posted by them. I did receive my package two months later and the product is total garbage, and of course you can't return it, I can't even donate these items, they are such junk! I just threw out $82.00

Date of experience: March 21, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.

Florida
1 review
7 helpful votes
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This merchant is a SCAM. They take your money and DO NOT DELIVER. DISHONEST!
I ordered 2 pairs of sandals a month ago, paid via PayPal and to this day have not received any notice of my order status, never mi d the merchandise but my money is gone

Date of experience: March 21, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Please send us your order number so that we can check it for you.

Florida
1 review
3 helpful votes
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Just Fashion Now is all about getting your money on something that you will never received. They are skilled thieves. What I don't get is why online businesses allow this to happen. THIS WILL DAMAGE CUSTOMER CREDIBILITY. This will affect future buyers.

Date of experience: March 20, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry to hear that. Please send us your order number so that we can check it for you.

Florida
2 reviews
18 helpful votes
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Fraud
March 19, 2019
Updated review

No items - completed a fraud charge on my card.
I want nothing from them now.
People getting paid to write a good review for them. Ridiculous that we have to go through this and the scammers that are out there.

Date of experience: March 19, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Please send us your order number so that we can check it for you.


DO NOT ORDER FROM THESE CHINESE!
March 14, 2019
Previous review

They take your money right off the bat. It took over 20 days of "processing" and then me emailing EVERY day before my order status changed to "shipped." The site says up to 7 days for this "processing." But they took my money right after I ordered and NOT when an item was shipped. I threatened fraud (and said to look it up if they do not have that word in their language). All of a sudden (less than an hour), my status changed. The first thing arrived - POOR POOR POOR quality. The package makes it looks like it came from a store in California (label). It came from CHINA and then grammatical errors in the emails are an example of more spotty Chinese people on this site. Too bad they can not be rated on the BBB site :(.

BEWARE of the reviews written by employees of the Chinese company.

Date of experience: March 14, 2019
Australia
1 review
7 helpful votes
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Warning
March 18, 2019

Do not buy anything from this group, who also go by other names besides jfn. The garments are of a poor quality and are knock offs. They're thieves. They also pay to get good reviews. If you see a good review youll know they work for the company or have been given free items. You're also dealing with an incompetent Chinese postal service. Go with the Iconic, Asos or even Ezibuy. At least the quality with these companies is far better and so is the service. You do get what you pay for but, in this instance you get less. The owner is based in Hong Kong and is becoming wealthier by using dishonest means. I give jfn a zero rating.

Date of experience: March 18, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry to hear that.We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.

Bangladesh
1 review
0 helpful votes
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Thank You!
March 18, 2019

Thanks for the great service... It's exactly what I've been looking for... We're loving it...

Date of experience: March 18, 2019
South Carolina
1 review
17 helpful votes
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STOP!
March 14, 2019

No, really stop! These Chinese companies don't care what they send out knowing full well nobody will pay the exorbitant return charge! I have 2 items in my closet which anger me every time I enter... they're a reminder to NEVER DO THIS AGAIN... now take your finger and press cancel...

Date of experience: March 14, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Please send us your order number so that we can handle the issue in proper manner.

Australia
1 review
7 helpful votes
Follow Gordon F.
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Great at taking your money! Take their time sending some items. Do not respond to your email requests for the balance of your outstanding items. Provide poor customer service. Beware and NEVER use this website.

Date of experience: March 13, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Please send us your order number so that we can handle the issue in proper manner.

Texas
1 review
11 helpful votes
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So disappointed!
March 13, 2019

What a great web site to look at. That's about all though. My order took a long time getting to me, but I was so excited. However it stopped there. The dress did not fit, the style did not look like it did in the photograph I ordered from and the material was cheap and flimsy plus it was not even the same color, a faded red instead of the true red as in the picture.
When i called to send it back i received an email offering a discount on my next order or I could return it ( Understood it would be at my own expense) Wrapped it up as directed went to the postal service and was told it would cost over $100 postage to send it back.
The item cost me $24.99. Thats my experience. Good luck!

Date of experience: March 13, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers. Besides, different computers have different screen resolutions so it’s possible that the colours, particularly neon tones, will be slightly different in real life from what you see on your screen.

Canada
1 review
11 helpful votes
Follow Nathalie D.
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If I could, I would give zero stars. If you want to waste your money, this is it! The clothes look like they were made by students who enrolled in a fashion academy but were not accepted: It's that bad! Very long delay for partial delivery. The fabric description on the web site does not represent reality: everything is made with cheap shiny polyester - probably leftovers from the 1950's! There are NO tags sewn in the clothes: no care instructions, no fabric description. If you ordered from JFN and feel like you were had, let people know by writing a review so dishonest companies like this one are forced to close. Also, looks like "sweatshop" quality. Makes you wonder if the positive reviews are not from fictional consumers. Wish that Googles of this world would prevent such companies from advertising on the net. REALLY, BEWARE.

Date of experience: March 13, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.

GB
1 review
10 helpful votes
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Do not be fooled!
March 13, 2019

Absolute con!

Rubbish quality, sent back at a cost of £12, it was returned to sender as other reviews.
Just a massive con

Date of experience: March 13, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry to hear that.Our return address is valid, we have no idea why it was returned back to you. Due to we didn't received your return package, we can't issue any refund to you.

Ohio
1 review
13 helpful votes
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Thank you
March 10, 2019

Thank you all. I had ordered over $400 worth of clothes and shoes. After reading these reviews I am so glad I did not place this order. Thank you

Date of experience: March 10, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.We will try our best to improve our service and provide you the better shopping experience.

New Zealand
1 review
16 helpful votes
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Scammers
March 8, 2019

Ordered an item, never received it. Itvwas sent probably to the wrong address as it was delivered but not to me. Justfashionnow have blocked my emails so they are just the same as phone scammers.

Date of experience: March 8, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Please send us your order number so that we can handle the issue in proper manner.

Delaware
1 review
17 helpful votes
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SCAM SCAM SCAM
March 5, 2019

Do not order from this company JUST FASHION NOW! CRAP CRAP and more CRAP.
Took my money, never got anything in the mail. Contacted PAYPAL and was advised to try to negotiate with the seller. Whatever, I feel paypal was rude and wrong not to assist. If you want your money pretty much stolen, be my guest!

Date of experience: March 5, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Please send us your order number so that we can handle the issue in proper manner.

Illinois
2 reviews
19 helpful votes
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I placed an order over a month ago that is still"processing"; despite numerous attempts to contact the seller, no response. This is not a legit business.

Date of experience: March 4, 2019
Justfashion N. — JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Please send us your order number so that we can check it for you.

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347