The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
My order number J*******
I paid for expedited shipping on April 5th... my order was over 200.00 and it has not shipped and they have stopped responding. I have asked for a refund immediately! SCAM!
As a girl who works in the fashion industry, I absolutely loooove this place! Would highly recommend to anyone obsessed with fashion like me!
If you have a special occasion, this is your one stop shop! Alterations, gowns, custom looks, styling, jewelry, etc. etc.!
My dress took a full month to arrive and it was nothing like the picture. Too expensive to return. Straight to Goodwill. Never do business with this company again. They have pretty pictures but the products are not as described.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
All the items I received were very poor quality and definitely nothing like they were pictured.
The total cost of my items was about $ 97.00, I proceeded to return 5 of the 6 items I received, I printed out the return label with an address to HONG KONG. It cost me $35.00 for the shipping. Here it is 2 months later and I have not gotten any notice that they received my package and no refund yet. I read the mixed reviews before I made my purchase and thought I would give it a chance and I am so sorry I did. So at this point I am out the $97.00 I paid for the products plus the $35 I paid for shipping the stuff back.
Could you please tell us your order number so that we can check it for you?
We will issue the refund to your original payment method within a week once we receive your parcel intact successfully.
This is a horrible company to do business with. I placed an order over a month ago and have not received the items. A total of three emails were sent and received a response from the first email that stated "unfortunately, your order is on back order... this is a systematic email that is probably sent to everyone. I guess after the 3rd email they become NON-RESPONSIVE!
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
Put a order in over a month ago they took my money
But I got nothing in return. I am tired of writing to them.
I would advise people to stay away from this company.
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
I ordered three pieces of clothing: two dresses and one jumper.
It took six weeks to arrive and when it did none of the clothing matched, in any way, the pictures on the website. What was described as linen was flimsy polyester. What was tan arrived as black, none of the clothes had a proper fit and all of them were of the worst quality I have ever seen. I am only clicking one star because your site requires it. Do not buy from Just Fashion Now
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I am a business owner myself and I could not imagine running a business like Just Fashion runs (or better said... doesn't run) theirs.
I ordered 6 items and wanted to return some. Their automated response said a rep would call or email me back about it. NEVER received a response and after about 10 emails I just gave up! DO NOT ORDER FROM THIS COMPANY. Please listen to what I'm saying. They will continue to sell as long as people buy... so do not buy from them and let's put them out of business. They take our $ and run!
Could you please tell us your order number so that we can check it for you? If you have sent us email, we will reply you timely.
I ordered clothing from them over a month ago and STILL have not received my order. I write to them and they just keep giving me a shipping date. AWFUL
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
Ordered dress for my wife " Cotton Blend ". It took weeks to arrive and it is the worst dress ever, not a thread of cotton, looked like a rag or something you would put on for the operating theatre. Nothing like the photo! It went straight in the bin. This is nothing more than a con.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
DO NOT waste your money! This site is a scam and joke! I hate that I wasted $117 on junk. The material and patterns are nothing like pictured. The ads need to be banned!
I do not want to give even one star.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
DO NOT ORDER FROM THEM! I don't even care that it took them a month just to tell me they were shipping my three items but It's the fact that the fabric is the POOREST quality I have ever seen! And when they tell you it's spandex and polyester it's actually the thinnest polyester you've ever seen. 2 items didn't even have a washing instructions and material tag and another item came with a stain on it. Then you have to pay to ship it back I'm waiting for my instructions on that. I really don't expect to see a dime. Oh and I forgot to mention that they didn't even ship the items until I put in a dispute with Visa. Do not believe ANY good reviews they must be fake!
We apologize for the inconvenience.
If your item have stains or damaged, you can send the pics to proof and we will handle for you mannerly
I ordered 5 things, none were lines or cotton as described they were polyester, poor quality and not as pictured on the website, probably made by sweatshop labour.
Very bad return policy.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I ordered a dress with jacket. Delivery took longer than they say-I even paid for express. It took over 3 weeks to receive. I ordered a size US 12 (3XL) which gave measurements of 41.7 bust & 42.9 inches in length. I can't even get my arm through the jacket and the dress was too short (above my knee) and I am only 5'2". It looks like a dress for a pre-teen or younger. Of course I can't return it because it is over the 15 day guarantee. I read some reviews and was hesitant in ordering now I wish I had trusted my gut feeling.
Sorry for the unhappy experience with us, we will keep improving our services and products.
For size
We recommend you use “Size Guide “ to better determine your ideal size, because sizing varies between our items.
”Size Guide” with detailed product measurements is included on each product page. As a note, these are measurements for item itself. You can compare these measurements to similar pieces you already own.
Un sito dove è possibile ordinare vestiti davvero unici e affidabili!
Tutto ciò che ho ordinato è arrivato rapidamente e assolutamente come nella foto ti invito a comprare!
Taglie come da descrizione.
Good quality of theyr camis! Arrived with dhl. Took some photos for that and felt comfortable and lazo I can't wait to wear them on summer!
Delivery is weeks longer than they say. Their linen is not really linen rather it's some cheap type of broadcloth in hideous shades. One blouse came in a polyester that they must have dragged out of an old closet from the sixties. Staticky, unbreathable, plasticy polyester with the pattern on one side only! The sizes are not consistent with any sort of scale. I ordered small and my items could be described as sizes XS to large. Also my items looked like they were sewn by an old sewing machine with irregular stitches and tension using a beginners sewing pattern. The items DO NOT look like the pictures. HIDEOUS HORRIBLE waste of money!
BIG FAT ZERO,!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Cannot get in touch with company to return the "plastic tablecloth" dress. Horrible shopping experience. Totally a scam. They should be blocked from advertising.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
The clothes look great. Ordered two and paid for express. April 8. And still waiting April 24 Had to move back to Toronto so no parcel. Neighbours watching. Phone number in China. Total scam. Stay away.
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
For your problem, we checked and find we have already refunded to your original account according your request. Please kindly understand.