JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have eventually traced an address for this fraudulent company.
No matter how often i contacted them they did not supply it. Such a fraudulent company.
2 F Western Commercial Building, 31 Des Vodux Road West, Western District, *******, Hong Kong
I returned an item and since having been sent the address label for CHINA for which I had to bare the cost I have had no responses from Just Fashion Now with regard to my refund. I have emailed many times in the last month since returning the item and have had no contact them. I was promised the refund 1 week after posting. DONT TRUST THIS SITE
Could you please tell us your order number so that we can check it for you?
We will issue the refund to your original payment method within a week once we receive your parcel intact successfully.
You can send us the return tracking No.& postal receipt to insure speedy process.
I ordered 2 items size 14. One item came the size on label xxl just as well as it fit me and the quality was good. I waited nearly 4 weeks for the cocoon dress which after numerous emails and threats I got it. Size on the label xl and it didn't button up over my bust. Emailed them and threatened them with trading standards. They offered me £4 credit to have it altered as it was going to cost me to send it back. So my first item has cost me over £40. Don't use this company they are a rip off. I think the fraud department aught to get involved as they are just stealing our money and it's out if our hands.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I only bought a skirt on that site thinking I paid about 20 initially I thought it was the usual quality that is around but when I arrived I changed my mind! The skirt was perfectly as in the picture and I was very satisfied with my purchase! For this reason I gave 5 stars! Pretty fast delivery of 5 days!
STAY WELL Clear of this Chinese Clothing company!. Every time I read a descent review the terribly poor English and poor spelling I could scream! It is quite evident that they are writing good reviews for themselves and it sickens me to think another unsuspecting customer might be taken in but it! That is why I will continue with my plight to damn these creatures!. The Items are not at all as you see on the website EVERYTHING is WRONG, the quality, the sizing, the colour! And then when you request a return you are ignored! At first you simply keep receiving automatic email replies promising to contact you, then after a few weeks if you continue to persist you will be offered a "fraction" 15% and then 25% of your money back to avoid hassle'? Then if you continue for another few weeks to insist on a Refund after a further few weeks you may be sent a shipping label for an address in China where you will spend yet more money on shipping costs and then you will spend the rest of your life trying to contact them for the promised refund! Please BE WARNED Don't fall for it like I did!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Do not order from this company! After waiting forever for my order to arrive I requested a refund. I was asked to have patience, I made another request days later and got the same response, I finally demanded a refund and, SURPRISE, days later my order "has shipped". I contacted them again reminding them of my demand for refund and am now told "order cannot be cancelled after shipment"! What a scam!
We apologize for the inconvenience.We can not promise the shipping date.
And we can not cancel your order after shipping. Hope you can understand.
So they email me to say they have changed their return policy. If they say, I wish to forego the "hassle" of a return I can get a 20% refund. When you try doing so it brings you right back to same customers service email
They are thrives who ought to be ashamed bu I forgot; bad people don't have consciences. SHUT THEM DOWN
We apologize for the inconvenience. 20% refund is just a suggestion to solve the issue easily.
If you do not accept the partial refund, you can ask for return label.We will refund you once we receive the package.
Absolutely... one of the worst companies online to order from. Products are cheap, they take forever to get back to you if you want to return and then all get it is them telling you you are out of your return window. Disgusting! I wish I'd have read the reviews before ever ordering from them... total nightmare, now I'm out of pocket with a cheap piece of rubbish.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
They will steal your money and keep telling you your order is being processed. It's been 2 months and my order still hasn't arrived. I told them by the second month to cancel my order and refund my money... only to be told a week later my order has been shipped and it will take 10 to 20 days. So another month and I am pretty sure my order still wont have been shipped.
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
Well the dress finally arrived ONLY after I went on this site and complained, I think this site is wonderful it got results = do I like the dress, sort of, sadly its the biggest small I've ever come across and so long that to take it up I will lose so much of the print and it will not be as nice to look at an expensive 'gift' for a taller friend, BUT BIG THANKS SITE STABBER I got what I paid for finally, I will never deal with them again. I've learnt my lesson
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Hi I'm Jasmin. There is Perfect Organized in this time. I buy a product to this Shop. There are good Design of all product. Right time delivery and Right Price. So Perfect organized..
I Highly Recommended to Just Fashion Shop. This is a heavy, seemingly high-quality product. This was a great transaction! So I Give 4 Star Reviews.
Highly Recommend!
I wish I had read the reviews first!
I had a question regarding a dress I ordered on the same day I ordered it, (20 days later it still has not shipped), and the answer was, as if they didn't understand my question, that they would send a tracking number when my order shipped!?
The 2nd time I asked a week or so later, someone said they had to ask another department and could I please get back to THEM in 48 hours!
2-1/2 Days ago I asked them through the cite to please just cancel my order, I received an email confirming they got my request, that it would be reviewed and someone would get back to me within 24 hours, and guess what! THEY STILL HAVEN'T GOTTEN BACK TO ME!
DO NOT ORDER ANYTHING FROM JUSTFASHION.COM! THEY ARE A NIGHTMARE TO DEAL WITH!
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
They have a great selection of rentable items, a professional staff willing to help you when you're not sure what you need, and a great delivery system - timely, professional, and courteous. Reasonable and answering all...
Thanks A lot, For the first time I got the best services form a service man who was knowledgeable. Fortunately they also have emergency services and I have really enjoyed the best from them.
I saw beautiful summer shoes on the website and was very impressed. I was about to go to my cart and pay when I decided to check the reviews. Lo and behold most of them are horrible. I feel so bad for all the people that got scammed but I am glad that because of the reviews of the victims, I avoided being another one. I hope that more people read the reviews and do not fall for this shady company.
Dear ，In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality.
Items look great on the website, but received 1/2 of my order after one month ordering and several inquiries about "where is my order' and of course wrong color?!?!?! 2nd half of order still not shipped! Run don't walk away from this site. Looks like pretty merchandise but it much more aggravation than pleasure, just not worth any more of my business!
We apologize for the inconvenience.
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
No response, no refund & product received did not match on line picture! Wasted $20 for sandals & paid shipping. No good if product has to be returned out of country & poor customer service or no service? Honestly, has anyone had good luck with this company?!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the inconvenience.
Our return center is located in China.
You can ask for the return label in email.If you have sent us email, we will reply you timely.