JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Do not touch this site. The order takes forevermore to arrive and the quality is appalling. Ordered two dresses in the same size - one was ok fit the other was about two sizes too big. After the long delay to receive the goods I could not be bothered to send it back and get the correct size. Waste of money.
BOUGHT 2 SEPARATE ITEMS. BLOUSE AND SNEAKERS. BLOUSES ARE OF TERRIBLE QUALITY, WAS SENT A LETTER SAYING THEY WOULD RESPOND IN 48 HOURS... THAT WAS TWO WEEKS AGO. THE SNEAKERS NEVER SHIPPED AT ALL. PROBLEM WITH ALL RETURNS IS, LIKE PREVIOUSLY MENTIONED... YOU HAVE TO FILL OUT CUSTOMS PAPERS, AND IT COSTS AS MUCH AS THE ITEM ITSELF, JUST TO RETURN IT.
I DISPUTED WITH CREDIT CARD COMPANY. I BLAME THEM AS WELL FOR CONSISTENTLY USING THIS VENDOR, IN LIGHT OF VALID COMPLAINTS!
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
It took forever to receive the items, the sizes were all wrong although I even measured myself; One of the dresses I ordered was supposedly cotton and came in this very shiny thin fabric. I work in a nursing home so instead of paying to send it back, I'm going to cut into a scrubs top as it has a V-neck. I really looked forward to the dress for an approaching wedding
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I spent over $100 on the crapPiest CRAP i have ever seen, it was nothing like the photos, sizes werE off, one dress had a grease stain on the front... horrible customer service. I sent it all back for $25 and would you believe, it was returned all the way back to me in the USA from China stating it could not be 'accepted'. THE WORST RIP OFF EVER>
IM OUT $125 FOR CRAP... NEVER AGAIN
We apologize for the inconvenience. We haven't received your return parcel, and we haven't refuse it, so this is not caused by us now.
Pls note only after we receive your return package INTACT successfully, can we refund you or make exchange. We are unable to issue any refund if it gets back to you.
Bought a dress. Took a month to come. Size is incorrect. Contacted company and PayPal to return as per policy and directions. Will not give any information on where or how to return. Trying puts you in a cycle of non answers, false information so far for weeks.
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
Thank goodness I only ordered one dress. Took a couple of months to come and when it did, it is the worst design and material I have ever bought on-line! When I requested a return they said it goes back to China at my expense and that they would give me 15% of my money back not to send it. Ridiculous! Never heard of such a thing. I will never order from them again and I will put this in a poor bin with the tags on it! Shame on Justfashion! No fashion or style at all! I order from tons of catalogs and websites. Going to report them to Consumer Report.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
This is a scam business
This is a scam business! Flimsy fabric, bad fit does not conform to size chart, verrry slow delivery, impossible to do returns. I was bilked out of $126. Buyer beware! When I complain to PayPal I get a response from this company but no action! Told them I will not be in country to receive packages after May 1. They sent a package anyway which is on my porch and will probably go missing. They need to be put out of business!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
One dress arrived after about 4 weeks. It's ok but wouldn't have bought it if I'd seen it in a shop. Material thin. Second one arrived after two months. It's huge. Possibly ok in correct size, but who wants expense of posting back to China? Wish I'd looked at reviews before ordering. It's the last time I ever order anything that pops up on a website I'm viewing without checking it out first. Lesson learned!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Still no items, same old reply offering 20% off next order. Must think we are all forgiving for poor service.,
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
No items just emails saying hot item delay another 5 to 8 days. When I email i get the same answer. No items
I ordered two dresses, took weeks to arrive. Needed to return one. They ignored my first two requests. Then tried to severely discourage me from returning threatening that it would take weeks to get my credit etc. I still said I wanted to return and gave me 7 days from date of email to respond or would close the case. Despite sending email after email, they are blocking me and my emails bounce back. DO NOT TOUCH WITH A BARGEPOLE. THEY ARE UNTRUSTWORTHY SCAMMERS.
Items can be returned within 15 days since delivery date ( final sale items and swimsuits excluded). Please kindly understand.
I want to return three items. Total cost just over £50. The return policy is ridiculous - in the UK we are entitled to return items if we choose, for these folk it has to be requested and approved. That is bureaucratic and results in going back and forward with no result. They will not provide me with a return label and I can't find the address. This company is trying to do everything they can to prevent me returning items. Don't take a chance on shopping with them and needing to return something, you'll likely just lose your money.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Ordered 3 things. The sizing is bizarre and the summer linen dress I ordered was huge. Took forever to get the items and I have not received one blouse I ordered over a month ago. The other blouse did not look at like the photos. These clothes are all made in China and my one order was shipped from Dubai. I have never clicked on an ad like this and placed and order and I wont again. Do not waste your money on this scam company.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I placed order 4 weeks ago. Tried to find a phone number to check status - nada. Sent email and told they are processing. Sent another email yesterday and said I want to know delivery date. Received 'mail-demon" that email not working. I'm thinking this company works out of Nigeria or other 3rd world country. Boy am I stupid.
We receive a high number of e-mails and requests during the peak season and therefore the response time is delayed.
For order status inquery, please do submit such an exact message as "Where is my order?" for faster response.
Placed order on 4/9/2019 and have no messages as to when or if the order will ever ship. My payment has cleared the bank, when on most on line purchasing, the amount is put in pending until the order is shipped... So I am feeling as If I've just lost over $75. And am very angry, discouraged and disappointed that companies can do this to honest people!
If there is a way to help stop them... it would be a blessing to so many... I too wish I had read the reveiws before ordereing!
We receive a high number of e-mails and requests during the peak season and therefore the response time is delayed.
For order status inquery, please do submit such an exact message as "Where is my order?" for faster response.
DONT BUY ANYTHING FROM THIS COMPANY! IT IS A TOTALLY DISREPUTABLE COMPANY! PayPal won't protect you! I ordered 4 items. This company actually went into my account and changed the sizes of my original order to the sizes they felt like sending me. They lied about the status of the shipping, issuing fake tracking data, when the items had never shipped. Because this is a company based in China, there was no accurate translation available. I attempted on multiple occasions to cancel the order, beginning 10 days from the date of purchase, when they fully charged my credit card, but had issued no confirmation of purchase. PayPal would do nothing to protect me. I am still waiting for resolution, having finally received 3 items, all the wrong sizes, and the 4th, the company finally acknowledged will not be coming. I was told I had to ship them all back and wait for USPS to confirm delivery before my $ will be credited back to my card and return shipping charges covered. DONT BUY FROM THEM!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
DO NOT ORDER, it's a scam. Placed an order over a month ago which continually reads as "processing". I have sent repeated emails requesting they credit my original form of payment for the entire order as they are unable to fulfill it. I keep getting emails saying they cannot predict when the goods will be available but would I wait and accept a discount on my next order. Seriously? I am going to take legal action.
We receive a high number of e-mails and requests during the peak season and therefore the response time is delayed.
For order status inquery, please do submit such an exact message as "Where is my order?" for faster response.
CON CON CON
Do not buy from this site - spent £34 on a dress that would have fit me if I was 6ft 6! Tried to return it but just getting no joy from customer services - I should have kept the dress and altered it to fit - now I bet I wont get any refund & i have no dress :( I feel stupid to have been conned - will stick to Dorothy Perkins, next, M & Co & Roman Originals in future - these are great companies that you can return clothes to and get money refunded within a week - LEARNING CURVE - BUYER BEWARE!
Basically the dress was like the one in the photo but very very poor quality - it was as if a factory in china had copied it - The label looked cheap - but dress was over £30 - its the great photos that tempt you - do NOT be tempted - item will be a very cheap imitation
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I agree everybody! DO NOT BUY from this (these?) companies. It is a scam. The clothes look lovely on the web site but look at my photo of the washed out beige and dirty pink shirt just received then look at it on the web site where it is a beautiful khaki with vibrant orange and green palm leaves. What do you think of the TWO seams down the arms, one normal down inside from armpit and the other straight down the outside from the shoulder. I paid $23 for express delivery on 14 April and received one of the four items I ordered today, 3 May and their response is 'it takes 3-5 business days to prepare the order' oh, LOL!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
The quality is absolutely horrendous and when you try to request a refund you cannot send in your request because their mailbox is full. A total waste of money for an item that you will never use and can't return!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
ONE STAR IS NOT A LOW ENOUGH OPTION. Holy Moses the quality of their product is horrific and in order to return it, it has to be undamaged - wait, what? The whole thing fell apart after wearing it twice. I'm lucky I still had any amount of shoe on my foot by the end of the 3 hour event. Unbelievable. I did sent pics and they sent 15% refund. 15%! I am filing a charge back.
This company uses many store names - beware.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Different products corresponding to the different sizes. Pls refer the size detail of the items. Every time when you click the size "6,6.5,7"etc，it will show the corresponding detailed measurements for the specific size. Then you can check. You can also click "SIZE GUIDE" to check the (Length, Width, etc) details.