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JustFashionNowReviews 11,454

2.9
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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955

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122,395 reviews
GB
1 review
3 helpful votes
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Rubbish
June 2, 2019

Bought several dresses all such rubbish material, tried to return them, no address after loads of emails finally had a return address, returned them all to be told only 2 will be refunded as the others were returned later then the 15 day return date,,, there fault for delaying sending address,, after tons of emails still no money back,, don't think I'll get my refund not to be trusted this company

Date of experience: June 2, 2019
Maine
1 review
3 helpful votes
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I generally won't score a company, I just won't buy anything further but this time I need to post a warning. Dealing with this company has been like nothing I've experienced in my 80 years. I thought I'd seen everything but no. The craftsmanship and the word is absurd in this context is terrible, unfinished seams, hanging threads, unattractive colors and inaccurate sizing. Then the return, refund rules are impossible to comply with if you chose to bother there is a 3 day delay before any response which is a chore to understand. After 2 or 3 emails they will offer a 30% store credit or 20% cash. Or you could return to China which is costly and they might not even recieve the package or they might not accept it so 30% off the same cheap ill fitting stuff not a good choice. My loss 80$ if I actually recieve the credit, Everything goes to charity and who would want it. Another life lesson!

Date of experience: June 1, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.We will try our best to improve our service and provide you the better shopping experience.

Connecticut
1 review
3 helpful votes
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I have nothing positive to say about this site and their products. Pictures look nice but reality is their sizes are way off, materials - horrible and not what one expects. The
Products are not fashionable at all! DON'T BUY! Forewarned is forearmed.
First time ever I wrote such a review. June 2019

Date of experience: June 1, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry to hear that.We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.

Canada
1 review
2 helpful votes
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I ordered two pairs of sandals, which took almost a month to receive. I ordered both pair in the same size. One pair fits and the other is at least a size or more larger. They were on sale for $50.00 each and if there is $5.00 worth of material in both I might be overstating. The sole on one pair is about 1/8" thick and at best could be called slippers. The other pair are to large and won't stay on my feet. I would NEVER order anything from this site again. While they look so nice in the pictures they are cheap looking and very poor quality. BEWARE. Take your money and visit a reputable store and purchase a quality shoe.

Date of experience: June 1, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Please send the proof to our email so that we can handle the issue in proper manner.

California
1 review
5 helpful votes
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Misleading
May 31, 2019

Took a long time for the order to come; there was not a return label; phone number to call on their website is out of the country-no USA number; packing slip in some english, item name in Chinese; no prices listed on the slip; no return address, impossible to return. Quality is very poor. Out of 7 items i can get use out 3 which are basically to wear around the house and backyard. Others will be given to good will. Takes too much of my time to figure out this matter. Wake up Call - go with places you are familiar with.

Date of experience: May 31, 2019
Justfashion N. JustFashionNow Rep
over a year old

Please send us the order number so that we can help you with the return process.

GB
2 reviews
2 helpful votes
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Don't bother
May 31, 2019

I ORDERED TWO TOPS IN APRIL. THEY DID APOLOGISE FOE DELAY AND SAID WOULD SEND EXPRESS(no refund for postage)One has arrived now May 31st. Very poor quality and did not fit. The other hasn't arrived nor do I expect it to. Have I contacted them? No point I should have read the reviews first. I have put it down to being fooled by nice pictures and price. Don't be like me. Don't bother

Date of experience: May 31, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Could you send us the order number so that we can check it for you?

Texas
2 reviews
8 helpful votes
Follow Carolyn M.
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First, shame on me for shopping online if I am picky about fit.
But honestly, from the photos there was no way to guess how BAD the quality would be on all five items, each worse than the one before it. CHEAP CHEAP CHEAP. It's a scam. A con. Trick photography. Couldn't wait for the one pair of flats in a deep burnished brown leather - what arrived looked like the plastic beige bedroom slippers my grandpa used to wear.

Date of experience: May 30, 2019
Justfashion N. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.

Canada
1 review
1 helpful vote
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Une grosse arnaque! Je me suis fait avoir! La robe n'est même pas comme de la même apparence que sur la photo. Impossible de parler à quelqu'un pour un retour en plus en chine! La qualité du matériel est pitoyable! Aucun service! Expédition longue de plus d'un mois. Très déçue et fâchée! C'est bon pour la poubelle.

Date of experience: May 30, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry to hear that. Please send us your order number so that we can help you with the return process.

California
1 review
4 helpful votes
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First of all they take a very long time to get purchase. I canceled my order but was billed for it and have been trying to get my refund for months. &107.00. WOW. TERRIBLE. Why are there adds popping up all the time.

Date of experience: May 30, 2019
Justfashion N. JustFashionNow Rep
over a year old

We will try our best to improve our service and provide you the better shopping experience.We can help you to unsuscribe if needed.

Illinois
3 reviews
7 helpful votes
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It's a Joke
May 30, 2019

This place is a joke. DO NOT BUY from this website. They do not send you out what is in the picture, shipping takes FOREVER and their return policy is ludicrous! I will never shop at this place again. The quality of their items is CRAP!

Date of experience: May 30, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry to hear that.We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.

Kansas
1 review
3 helpful votes
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JUST HORRIBLE
May 29, 2019

FIRST OF ALL IT TOOK FOREVER TO GET MY ORDER, 2ND OF ALL NOTHING LOOKS LIKE WHAT IS ON THIER WEBSITE AND THE QUALITY IS CRAP. THEIR SHOES ARE A JOKE. THE BIGGEST PURCHASE MISTAKE I HAVE EVER MADE AND I STILL WAITING ON ITEMS ORDERED.

Date of experience: May 29, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.

Minnesota
1 review
4 helpful votes
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DO NOT BUY
May 29, 2019

The quality of clothing is terrible. Material is so cheap! And if you want to return item you need to send it back to CHINA. It will cost you shipping and sometimes custom charges. They do not state that in return policy. Even tho they have warehouse in California! Cost me $35 to ship back!

Date of experience: May 29, 2019
Justfashion N. JustFashionNow Rep
over a year old

We have stated the details clearly in our return policy. Once we receive your return package successfully, we will process the refund to you.

Florida
1 review
7 helpful votes
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Crap!
May 29, 2019

I bought 6 pieces from Just Fashion Now. I received them and they are so poorly made, they are unwearable. I reached out to the company who provided a shipping return label. When I went to post office, it was going to cost $27 to return this crap. I reached out to company and they said that was policy. I won't even give to charity because of the ridiculously poor construction. Look at photo of bottom of one of the never worn shirts. BEWARE!

Date of experience: May 29, 2019
Justfashion N. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.

Canada
1 review
4 helpful votes
Follow Jenn R.
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I recently purchase from this company, and I was aware it was coming from China so I expected a delay. However when I did receive my order which was supposed to be a prom dress, I was completed and utterly disappointed. The dress was barely resembled the photo on the web, it sewn inside out, and it was extremely ill proportioned. Then they expect that you are going to pay to return it to receive only a partial refund. BUYER BEWARE, SPEND YOUR MONEY ELSEWHERE!

Date of experience: May 29, 2019
Justfashion N. JustFashionNow Rep
over a year old

We have stated the details clearly in our return policy.If you want full refund, please follow the instruction that we emailed you to arrange your return.

Canada
1 review
4 helpful votes
Follow vivian B.
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Do not order from this company. They are. Dishonest. Tell me that. They cannot deliver
Because the address is not correct. This is false. They want me to pay again.
They are CROOKS

BYER BEWERE! I HAVE NOT RECEIVED THE GOODS I PAID FOR.

Date of experience: May 29, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry to hear that. Could you send us your order number so that we can check it for you?

California
1 review
5 helpful votes
Follow Renee W.
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I fell for it! The clothes viewed were very nice looking and the prices good, however, the quality is exceedingly poor and the size chart not even close to reality. A size large dress is equivalent to an American size 4. I tried it on and thought I was going to have to cut myself out of it. My breasts were compressed more than a mammogram and my muffin top accentuated to the maximum degree. Pretty I was not bummed I am. If you value your self esteem don't purchase one thing from these magicians.

Date of experience: May 28, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Illinois
1 review
4 helpful votes
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If they can, this place is selling them! The fabric was of the cheapest quality ever. I returned items at a loss, I didn't mind. I wasn't going to keep the garbage they're selling. Pay a few dollars more and get something that looks normal. All pieces ordered were horrendously sized and again the fabric (can't describe it) was fake. That's how it felt and looked.

Date of experience: May 28, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Tennessee
1 review
6 helpful votes
Follow MK K.
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First of all, the items come from China so it took forever to receive my items, over a month. When I finally did receive my items I was very disappointed. The quality was horrible, the sizes were smaller than indicated. I asked for a return and they refused to give me any money, they kept offering to give me 15% of what I had paid and I kept telling them I did not want the products because the quality was terrible and the sizes were a lot smaller than what I had ordered. For example, I ordered an extra large sweatshirt and when it arrived it was like a child's large. And these were adult sizes. The women's clothing, the shirts were such terrible and poor quality I was embarrassed to of wasted any money on this company. Then when I asked for an exchange they kept refusing and I sent my items back, they refused to pick up my items and they were shipped back from China. No only did I waste money on the return to China, but I lost money on the items that I had purchased. Please do not give this company any of your time or money.

Date of experience: May 28, 2019
Justfashion N. JustFashionNow Rep
over a year old

We apologize for the inconvenience.
Items can be returned within 15 days since delivery date (except for final sale items and swimsuits).
We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Arizona
1 review
5 helpful votes
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Horrible Quality!
May 28, 2019

I made a huge mistake by ordering from JustFashion. The wait was long, which I could live with. The clothing is absolutely terrible! Poor quality fabric, terrible workmanship and sizing that doesn't seem to make any sense. I actually fell badly taking this stuff to Goodwill, it is that bad. When I thought I could return if I wasn't happy, found out it needed to be sent to China with a hefty shipping bill. I am sure this is their intent, to make it so painful (and expensive) that they never have to refund the customers money. DO NOT PURCHASE ANYTHING from them. You will be very disappointed.

Date of experience: May 28, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the unhappy experience with us, we will keep improving our services and products.

North Carolina
1 review
2 helpful votes
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Sizing was off.
May 28, 2019

First time order. I got three dresses for bust size 38. The dresses were huge! I weigh 135lbs and am not shaped like a huge-hipped pear. I don't think that they get American sizes. They did not respond to a question I emailed. It took over a month for my order to arrive. The quality was ok for the price. I'm not impressed.

Date of experience: May 28, 2019
Justfashion N. JustFashionNow Rep
over a year old

Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347