JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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THIS SITE IS NOT WORTH IT. You will not get what you are expecting. You will not be able to return goods. All returns are to be sent to China. They are offering you 15% cash back or 20% towards another order! Their sizing is off. Their communication is not transparent. The materials are horrible. Save your time and effort and shop from somewhere legitimate website. This company is not transparent. Another Chinese scam. They will take your money and run with it.
Over a month for delivery, complaints never addressed, their system for tracking the "delivery" is only in chineese and they took the money before checking if the items were in stock.
They are a fraud and I would never buy from them again.
I suggest you do the same!
PS: I put 1 star because it is the minimum... otherwise I would have put none
Sorry for the unhappy experience with us, we will keep improving our services and products.
Very, very poor quality. Sizing is incorrect. Long delays in receiving merchandise. Misleading advertising. Should not be in business. DO NOT BUY!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I ordered what appeared to be a stunning dress. What arrived bore absolutely no resemblance to the photograph, either in design or colour. I would never wear it! Delivery time was over one month and my complaints were not addressed
Do not order from Just Fashion!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Poor quality, poor workmanship, sizing is to some standard for the wee folks in Ireland (leprechauns), takes forever to arrive, when you try to return the item the shipping exceeds the value of the garment, Then they offer you a 15% refund if you debate returning. Just an absolute rip-off. Stay away!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I went in to take a look at gowns for my wedding reception and I am immediately greeted with warm and welcoming staff who are so happy to help. I've been to a few shops on Ealing Road and have been palmed off by staff who don't know what customer service is, even if it hit them in the face. With the help and advice from staff I purchased a gown which is stunning. All round winner! Can't go wrong! Very pleased and happy & definitely recommend it!
After waiting 4+ weeks for my order, which was then too late for Mother's Day, I finally received my order (attempts to check status were futile - emails to customer service were returned unanswered). The two items I had ordered were the wrong size - which maybe doesn't matter because the items were basically junk - poorly designed and poor material.
Do not waste your money with JustFashion!
We apologize for the inconvenience.
Could you please tell us your order number so that we can check it for you? If you have sent us email, we will reply you timely.
Took over 6 weeks of back order notices, partial refund of one cancelled order, and the final insult: order returned for insufficient address (even though it was their error) and money will not be refunded.
We apologize for the inconvenience.
Could you please tell us your order number so that we can check it for you?
Do not shop on this site! While the clothes look cute on line in person they are much cheaper - also, it took over a month for my clothing to arrive (so much for having them to use on a vacation) when I wanted to return 2 items they told me it was going to take so long to get back to China I would miss the refund date (huh?) and so they offered me a refund of $6.77 on a $45.13 purchase! If you like being cheated this is the site for you... don't shop here - go to Marshall's or TJ's or anywhere instead...
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
DO NOT BUY from this site. It took a month to get items and they were of really bad quality... cheaply made and cheap fabric. I was told I would have to pay for return shipping to China with custom fees as well as postage. Again: DO NOT BUY FROM THIS VENDOR.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I made a purchase but it has never been delivered. They indicate you a tracking system shows a one (1!) missing delivery which obviously it is never happened as I was always at home. After a several attempts to contact them, they just says to deal with the courier by yourself without any further support.
Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
I ordered espadrille slippers in size 43 - US 11 they may be at the most a size 8.
Sizes are all wrong - I ordered a dress size XXL I wear a size 12 and the arms are sooo tight can not begin to get it on.
I ordered a second dress - I am 5' 9" and it drags the floor with my shoes on about 2 inches - it was suppose to be mid calf.
Just don't do it!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Descriptions not accurate. I think because everything comes from China and they don't all have a grasp of the language...
Different products corresponding to the different sizes. Pls refer the size detail of the items. Every time when you click the size "6,6.5,7"etc，it will show the corresponding detailed measurements for the specific size. Then you can check. You can also click "SIZE GUIDE" to check the (Length, Width, etc) details.
Why so many bad reviews and they are basically the same bad review? I was all set to place an order. But after reading all the negative comments-NOT!
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality.
This company SUCKS! They are false advertisers and FRAUDSTERS! Their clothing items look great in photos but actual items are nothing like they advertised. They wont refund you unless you pay high shipping to return to a foreign country. They rely on the fact that most people wont pay the $ to ship back to China. TOTAL SCAMMERS! They should be investigated and shut down by the FBI! My order # J*******
We apologize for the inconvenience.
Kindly be noticed that according to our policy, customers will have to pay for the return shipping fees.
We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Sizes are not accurate
Delivery dates are very long
Quality non existant
Return policy is a joke
Customer Service devious and unhelpful
Do not order from this China based company.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I ordered a linen dress and shirt. I received completetly differnt items. Wrong material and wrong size. I sent them back, emailed the post office receipt as they asked, and asked for refund. THey wouldnt do it eventhough its their mistake! I had to go through the incovinience of going back to the post office, paying for delivery and emailing several emails asking for refund immediatly. THey refuse to do so before they get the package. Dont go near this business!
We apologize for the inconvenience.
We can only issue the refund unless we receive your parcel intact successfully.
If we have not issued the refund you, you can send us the return tracking No.& postal receipt to insure speedy process.
This company is a complete fraud. It needs to be shut down. They have a "seamstress" in China make the clothes as the orders come in. That's why it takes so long. They post awesome pictures, people can't resist but try them. The clothes DO NOT look like the pics! It's nearly impossible to return because it takes forever, costs a lot (they won't pay for returns) and gets stuck in Customs. Meaning, you'll never see your money again. BUYER BEWARE!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
ZERO RATING! I never received my order that had been paid for with no explanation how is this 'company' still being allowed to advertise?
Sorry for the inconvenience caused. Could you send us the order number so that we can check it for you?
The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And their was no guarantee the replacement would be linen/cotton.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.If you want full refund, please follow the instruction that we emailed you to arrange your return.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the inconvenience.
Items can be returned within 15 days since delivery date (except for final sale items and swimsuits).
We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.