The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Simply got my canvases and they're flawless... couldn't request a superior item particularly at the cost. Extremely cheerful, will buy from them once more
Is the best website for beautiful clothes!
Are more afraid of ordering JFN is really a reliable site not fear of having.
These clothes are cheap and not as described. They say cotton linen and it turns out to be cheap polyester. A far cry from cotton linen. The size chart is ridiculous and no size is right. This is a rip off company... buyer beware. Just pass this cite up if you don't want to get ripped off! HORRIBLE! I would give no stars but have to give 1 to post this.
I orderer a dress that didn't fit and I realized that there was a return policy. The user service followed up on a positive resolution. I would definitely reorder and try a different type of clothing order.
I had to return 2 items. Contacted the site for a return asking for a label with address for the return and an RA number. What I got what a dozen responses... none had the information for the return. Then got a message that too much time had passed so I wasn't eligible for the return. The time went by BECAUSE OF THEIR POOR RESPONSE. Terrible!
Could you please tell us your order number so that we can check it for you?
I ordered a dress for an event, and it didn't arrive for that date. I will have to use it on another occasion ... the dress is beautiful, I loved it!
First order arrived in 7 days, and this is very good because the other stores tare a lot. Full. Clothes very well. Very happy. I will continue shopping.
You will not get your money back. You will need to return any unwanted items to a remote location in China, which I'm sure is a 3rd world labor factory.
Clothing is horrible! Thin, lime the lining of a dress, ordered XL got a 4 X. One shoe longer than the other. Cheap, cheap and can get no money back because it is $30-$40 to ship back. Can not unsubscribe to emails. If you order, please use credit card so you can dispute more effectively. I used PayPal and lost $100. Will be taking the rags to Goodwill.
Beware. Beware Beware
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Normally when I buy from an online store (not from my country), the order takes between 20 to 30 days, and this time it only takes 14 days to get to my house, I am very happy with you, bye!
I bought a dress to wear on my birthday. It is perfect!
It looks very nice, the size fits just right and is of very good quality.
Everyone praised me.
Bought 3 dresses, none fitted, Just Fashion Now, mailed back, refused, Informed, Had to be approved for return!? Refuses even to send me a credit note, so I highly recommend not to order anything from this company
Items can be returned within 15 days since delivery date (except for final sale items and swimsuits).
We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
It´s a very good page. Payments are safe and user service is very friendly. But shipments sometimes take a little longer than established.
I´m waiting for my first purchase, and I hope everything goes as well as with the first one, I really liked everything I received. Thank you
Shipping within the established date. The store is a safe place to buy. Great Clothes. Would reccomend.
I made the mistake of buying 4 blouses from this company. They arrived too big, poorly made of cheap polyester. They look nothing like the pictures! When I tried to return them, the company offered me a 15% discount to keep the clothing. So far they haven't sent me a shipping label, but from other reviews, I've learned that the shipping label is fake. I can't believe I have been scammed! Don't buy anything off advertisements unless you know the company.
We apologize for the inconvenience.Our return label is valid, if you want return, we will send you the return label.We will refund once we receive the return package.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.