Always room for improvement. I want to continue to shop here. However, filling out surveys is boring.
Always room for improvement. I want to continue to shop here.
The website is a great place for trendy clothes, cute accessories, and more. Customer discounts and free daily giveaways are good value for money.
I ordered a coat, I received a jacket after 2 months! There is no label to inform how it can washed!
The worst service!
I was disappointed that 2 of the tops didn't even begin to fit and 2 were tight. I ordered a size larger than normal.
I will report the problem to our staff and provide you the better shopping experience.
Great experience. Items arrived quickly and are as promised. This is my second order from this boutique and I will not hesitate to reorder.
The boots are as seen in the photos on this website. The bracelet too. Good service and very favorable prices, it was worth trying!
I bought a nice pants, it was easy to order, it is a garment of excellent quality. Fast delivery with email updates. Great service.
I was expecting clothing that would fit true to size, was disappointed.
I'm working on loosing weight, but I can't even wear my dress.
One of the best online clothing stores in which I have bought, good prices and a wide variety of clothes. They even have kilts.
I liked it a lot. They sent me the order in normal time. Good price and interesting discount, the purchase was quick and easy.
Punctual delivery of my online purchase here. Buying the perfect clothes for me so easy is spectacular, well made clothes and of excellent quality.
The service I received from this online boutique was amazing, fast, and had no problems. I was very satisfied with my order. Thank you.
The stitches in top are very large, most so than any other item I have except denim jeans.
I have not worn it yet.
Th d
I pictures are very large but after time I figured out how to use the site.
Large variety of styles and sizes. I haven't received my order yet, but the value of the pricing should be a big selling point
Amazing and fun website with a very nice staff that provides us with everything we need. I love their clothes, their prices are incredible
Today I just received my sweaters. They are exactly the same as I saw them on this website. Thanks for sending them so fast!
I had a little trouble checking out.
I have now received my shirts. One went directly in a "donation" bag. The fabric is horrible.
Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know which item you are not satisfied with?
We will do our best to improve the quality of our products.
Your feedback is very important to us.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Easy to use website, good amount of reviews on their products, well displayed and at a good price. Coats and shirts are highly recommended.
So far I have no complain about your products. Very good. I just have to be patient with the delivery but it is understandable
Great Pricing! Not really happy that many of the products are made in China but you cannot tell where they are made when ordering.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.
Your feedback is so important to us and we will do every effort to provide better products and services.