Easy to navigate website, but garments falsely represented in pictures and the actual garments are poor quality.
Lots of beautiful clothes. I may buy more depending on quality of garment/shoes when they arrive, ect.
I ordered express with express shipping... still waiting... Was supposed to only take 5 days. Quite disappointed
Pleasant people to deal with. I had one return of another pair slacks. Return went through smoothly.
Happy with quality! Excellent customer service. The pinstripe pants were too small. I wanted to replace them for another size. Unable because I waited too long after the delivery date.
Nice to look at, now to rate on the clothes that I get: the tops were to tight only 2 tops fit fine I will keep them, but I would like to send the others back please tell me how I can send them back
No hassle on line purchase.The package was received on time. I shall purchase from this website again
No problem in ordering and delivery. Products are of good qualities! Being first time experience with this company
First time shopper, ordered clothing according to size chart, clothing too small. Won't shop with site again
HAD TO RETURN THE CLOTHES, WERE TOO SMALL, SENDING BACK AND REORDERING BIGGER SIZE. MAKE SURE IF U ORDER, MAKE IT ONE OR TWO SIZES BIGGER THAN U NORMALLY WOULD WEAR. THEY RUN SMALL.
Keep up the good work, always carry plus size clothes, till I lose the weight
Wanted to return an item and was very complicated and not beneficial. Still waiting for partial refund.
Super cute items. I did have to return an item for the first time as it was too small. Return process was very easy.
Nice selection of women's dresses. Material is flimsy polyester; will not do in heat here in Hawaii.
Lovely pieces of clothing genial staff a couple of things are to some degree expensive. Recommended them.
Sales are great there. Clean. People are awesome. Very impressed! Have a nice service. Good quality experience.
Every time I buy something here, it always surprises me, I really like seasonal designs and promotions.
If I could give this company a negative zero I would. DO NOT BUY FROM THIS SITE UNLESS YOU WANT TO GET RIPPED OFF. Clothes are cheap sizes are off. I'm reporting them to the better business bureau
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Fast, beautiful details in showing the merchandise, but, it's not the material I was expecting. Thank you
Fast, beautiful details in showing the merchandise. Thank you
I just received my purchases and I have never been so happy to receive my first order from this new clothing store that I found on the internet, I am so happy that I really wanted to say it.
The selection has been good and delivery time was quite quick, even with the current pandemic situation.
Website is fairly easy to use and contains all information necessary to make a decision about purchases.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.
Sorry for the inconvenience caused. We will try our best to improve our service and provide you the better shopping experience.