I never had problems with this site, the clothes are mostly true to size and the fabric is of good quality. I love how they have bigger models, since it helps a lot with size. Only a small problem in the past, but it was fixed super fast.
Really great... super cool dresses, generally decent prices. Their dresses are of great quality and yet very affordable. They do look exactly similar to their pictures, you can never be disappointed. Furthermore, their online store is user friendly allowing you to select different dresses available in the web-site.
I ordered 2 lovely tops. I think they went missing, so got in touch with Just Fashion Now and they resent the order. As yet I haven't heard if the second order has been dispatched. I love their clothes, but are getting a bit frustrated with no communication.
Fantastic. Just Fashion Now has the most beautiful tops I have ever seen
Love shopping at Just Fashion Now. Everything is lovely
Just love shopping with Just Fashion Now.The tops are to die for. It would be good if the prices were in Australian Dollars as well. Beautiful clothes
First, it took 5 weeks to get my dress which looked nothing like what was shown on their website. Poorly made with cheap material. The size, which I used based on their chart was much too small. I can return it, but would have to pay shipping to China which costs more than the dress. Please beware of this company.
Great selection! Thanks so much. It was hard to stop at "just four"! I made an error in ordering one of them and ordered a few sizes too small. I will keep the blouse and donate it to a neighbor rather than returning it. I was very impressed by your beautiful items and will visit your website again. Thank you.
I have never been cheated the way they cheated me! If I could give no stars I would. I still have not received a shirt and all three pairs of earrings months after ordering. They keep claiming the earrings were included in one package that had the shoes and 2 shirts. I made sure there were no other items in that package. The most they offered was a 30% refund. The items I did receive were extremely cheap. The shirt sleeves were just rough cut, no stitching, and did not look like the items in their online catalog. The shorts are most definitely the wrong size despite the label. They never responded to my last email. Complete fraud of a company. Buy from here at your own risk! Clearly they pay people to write fake positive reviews. Look on other review sites and you will see hundreds of reviews from people with similar experiences to mine.
Hi, could you tell us your order number so that we can handle the issue in proper manner? We will try our best to improve our service and provide you the better shopping experience.
Everyone can wear them, especially this store is customized for girls and that's what I felt. My little sister told me about this website and this was the first time that I brought a top quality which was excellent and the accessories were the best. You sure will do it again
This website is perfect! The service is absolutely wonderful, they have understood what I like. I got a really beautiful dress that I fell in love with right away. I can't wait until the day I put it on! Thank you very much for all the attention and the excellent work!
Don't buy anything from this company. It's a total scam. They don't ship the items you ordered or ship a partial order. But the items you receive are nothing like those in the pictures on their website. A really cheap synthetic material with a poor finish. I had to throw them away. I paid for and learned my lesson. Just order from a well-known brand/company
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
Not sure I understand all the different codes like for shoes it states PU or silhouette H line of T line. This is my first order hoping all fits.
I liked most but a couple tops didn't fit good. They looked great on the model but not so good on me.
No sure I understand all the different codes like for shoes it states PU or silhouette H line of T line. This is my first order hoping all fits.
Shopping took too long, and the shipping is too expensive. Plus, it was difficult to track, because the updates seemed like they were days old. I wanted the products I ordered in mid-June to be here by our vacation last week. I never got any updates about when the product would be delivered, so it was sitting on my porch when we returned from vacation.
Shopping was fine, but the shipping is too expensive.
Most items were not sized properly, colors did not match items displayed and looked cheap. You cannot get a full refund or credit. They offer 15% back or you have to pay shipping and customs charges which can take months with no guarantee they will refund full price. Very deceptive practice.
Took 3 weeks to get it (looks like from China) and an incredibly cheap ugly dress arrived that I can't use. No way to return it either, what a scam. Put it in my Goodwill bag to give to charity, otherwise deserves to go in the rag bag.
Order # J*******
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I ordered 4 dresses from this site 8 March. I paid by credit card and the only was debited straight away. It took weeks from them to arrive and they were of the poorest quality that I have ever seen. There was no return information. After several e mails, I received a reply in a foreign language! I paid via PayPal and have opened a dispute with them.It was only at that point that I realised I had to return them to China. It cost £17.80 to return the items and I am awaiting a refund, A lesson learned. Do not buy from this company.
Sorry to hear that. Could you send us the order number for check? Once we receive your return package successfully, we will process the refund to you.
I started using this store since I lived in a remote area with very few clothing options. The main reason I loved using the service and continuing to use it is because I could see each item in a real person. Now I have received many clothes that I would never have tried, much less bought if I had seen them on a store shelf.
I have placed orders for clothes on this website and they have arrived quickly and easily. Customer service is excellent in helping to find solutions. I recommend them to anyone. I loved the sweaters, tight sizes, great material, and cute clothes at a very reasonable price. I will definitely buy again.
I bought some skirts for my daughter on this website and she really liked them. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. I don't know anything transparent. Good design!
Products you receive (if and when you receive anything) bare little resemblance to the photos in their ads.
Four weeks and received one of four items no indication of when other could be expected if at all. Wish I'd seen product review which rates this seller as one star.
Buyer beware.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
The convenience and style of this clothing website is incredible. From a country that does not have easy access to some of the fashion items it comes in handy. Not only does the customer service be fast and reliable, she also processes any customer-related inquiries or questions in a timely manner.
The garments were not as described in colour and the sizes were too big. I always go one size bigger but they were too big.it is a shame that different companies have different sizing. The top coming on the 27/8/23 can that be changed to a LARGE. There is also a coat in this order, could you please tell me when it will be arriving.
Dear Customer,
We apologize for any disappointment caused and appreciate the opportunity to assist you.
We understand the importance of accurate product descriptions and ensuring that the colors depicted online match the actual garments received. We apologize if there was a discrepancy in the color representation. We strive to provide accurate and detailed information about our products, including color descriptions and images. Could you please send us some pictures of the item to check if it's not as described? We appreciate your feedback, and we will take it into consideration to improve our product presentation.
Regarding the sizing issue, we understand that different companies may have variations in their sizing charts, which can sometimes lead to confusion. We apologize if the sizes you ordered turned out to be larger than expected. The size of different items is not comparable because the sizing standard of different items is different. If the actual dimensions of the item we have sent you are not the same as the ones stated on our size chart, please send us the photos of the real item with size measurements for our check.
We will resend the email about the 65% refund and also email you the status of the rest items.
Thank you for bringing these matters to our attention, and we apologize for any inconvenience caused. We value your support and hope to have the opportunity to serve you better in the future.
If you need additional assistance, please feel free to contact us by email at support@justfashionnow.com. We will reply to you within 24 hours.
Best regard,
Echo
JUSTFASHIONNOW
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 6th among Women's Clothing sites.
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.