I bought two items from this online store, as soon as they received my items they sent me an email and resolved the shipping problem immediately! Super fast responses and really friendly staff to deal with!
All good fingers crossed they arrive in Australia all goods received in perfect condition - 1 Short Sleeve top, I had to remove the sleeves as it was cut along the edge of the turn-under...now I have an extended sleeve line, which is ok by me...some needed to be taken in & taken up to suit me height.
All good fingers crossed they arrive in Australia
The sizing and quality was good however some of the descriptions did not really match the items received. For example the loose Linen pants are in fact made from Satin material. Not what I was expecting at all. Also suggest that the price should be available in all currencies before the sale is finalised.
I love this online store! What's not to love about this website? There is a wide range of clothing to choose from, the dresses are gorgeous and highly flattering, and the quality is exceptional! I've had bad experiences with shipping from other online stores before, so I was surprised at how quickly my items arrived. Excellent and efficient service: I will 100% order again at my new favorite online clothing store :)
This was a quick and easy experience. The sizing charts were very helpful for the first dress, a beautiful floral summer dress, I ordered. It fits perfectly. I should have stopped there.
The other three dresses I tried to order did not match up as accurately and do not fit as well so I am returning them.
Everyone, report these Chinese scammers to the Better Business Bureau. It only takes a few minutes.
The more complaints the faster we can get them down and out. Lying & cheating with no returns, poor quality items. Don't let them get away with it. Lets stop them from doing it once and for all.
I was going to buy a pair of shoes from this website - but as it was new to me, I thought I would check to see if there were any reviews from past customers first. Thank you all for the warnings, I will not buy the shoes as there seem to be too many complaints from other customers. Please continue to post and warn others, so that we don't waste our money.
Adieu. JustFashionNow is trustworthy. Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I hate having to guess the size even after searching for reviews. It's a fantastic length for me, even being tall. It is incredibly soft and comfortable. The pockets are deep and I didn't bother to put my cell phone in them. So far it has stayed after 2 washes on delicate clothes and hung to dry.
The pictures of clothing looks good, but when I receive them they're very small nothing fits. I used the size charts which was misleading. Fabric was very cheap, don't worth returning will put in donation box.
I love the pictures of clothes and fabric and age appropriate
I'm thrilled! I'm very small (4' 10'. 85 lbs) so even XS rarely fits. But though this dress was too wide and too long, the fabric draped so nicely I can wear it as a full length dress, and it's perfect for a wedding. It looks lovely, and the quality is better than expected.
I am so glad I checked the reviews. I just had a bad experience with another similar company from China with bathing suits called Liligal. Stay clear. If it seems too good to be true, it usually is. But I thought for a couple of bathing suites I would give them a try. Mistake.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I wish I had read these reviews before ordering 2 items. The prices are so cheap I figured there must be a catch. I lived in Mainland China for 6 years and when I read the "Good" reviews, the "English" reminds me of the menus, newspaper etc. that someone translated from Chinese to English, when I lived there. I could tell right away as I read the too few positive reviews that they were plants. I guess the old adage is true "If it sounds too good to be true...
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I recently came back after trying a few different brands of clothing on the web for the past 12 months. Not only is their product better than ever, but their online service is 10/10. The lady I spoke to was very helpful and made the online shopping experience tenfold. I think I'm back forever!
Initially my husband registered with the site to buy me a couple of items as presents. He had some problems with lengthy delivery times but that seems to have been resolved now. He still sometimes buys me items but most of the time I buy items for myself. I like the great styles, great variety of items and the lovely choices at a very good price. Postage is a bit high and always has to be taken into account when buying goods. But I guess that can't be helped. The only problem I have had is with shoes. I have bought a few pairs of shoes in different styles and upon arrival most of them proved to be far too small for me. Despite ordering in my size I often found that it was impossible to get my foot into the shoe! Otherwise, I love the site!
Helen Stokes
Great styles, great variety of items, lovely choices at a very good price. Postage is a bit high and always has to be taken into account when buying goods. But I guess that can't be helped. Otherwise, love the site!
It takes forever to receive your order if you do receive it! They charge your account as soon as your order is placed, so if an item goes out of stock, a refund has to be issued, which takes 2 to 3 weeks, if it happens at all! The first company that I've ordered from that charges before the items are processed and shipped. BEWARE! Don't be fooled as I was from the reviews, read them carefully, and pay attention to the wording. The quality of the merchandise is poor and not sized right. I recommend you shop with who you know and preferably in the United States! I wish I didn't have to give them 1 star!
Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service. We will forward it to our related department and keep improving our products and services.
Could you please provide your order number so that we can help you?
Am excited to receive my items. This is my first time ordering. Everything fit and was just as pictured. I really appreciated all the follow ups on tracking my order. Everyone in customer service was so nice and responded right away with an e mail. Thank you so much for all you do. It was really appreciated.
I ordered a dress in size large.
The listing said a Large would be 44 inch bust.
The dress came with a Large label and measured 34 inches at the bust.
It was cut for a child. Shallow armpits, extremely tight arms.
I am 5'7 / 135 pounds. Standard to US sizing.
HUGE DISAPPOINTMENT.
No accountability with the manufacturer, my only recourse was to mail it back.
I asked them to mail me the correct size as it was advertised, and the answer was no.
This represents a huge trust issue!
Yes they offered me a 25% discount on that item.
Too bad, I wanted that dress in three colors.
They did nothing to change the sizing on the listing after my repeated complaints.
The item was made by Misslook.
Also in the order was a denim skirt that was improperly
Made with the zipper on the wrong side and not
Representational of the photo shown on their site.
There were three other items that had acceptable quality and
Proper sizing but once burned it's hard to repurchase.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
If you got any other problem, please don't hesitate to contact us again to find a better solution for your complaint. We stay always at your service.
Quick response and an educated lady on the other side :) The clothing on this site is also amazing. They will definitely see me again browsing and shopping on their website! It's time for a large stock!
This website is organized in such a way that it is easy to find exactly what you want. The product range is really good. The quality of the clothes is excellent, that's why I keep coming back for more! I bought several items this is and will continue to be my favorite clothing store.
Could not see that products were in US Dollars...would not have ordered item otherwise.
Also wrong product delivered. Nothing like the blouses I ordered. No collars.
Also cost too much online with postage...could have bought locally.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 12th among Women's Clothing sites.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.