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JustFashionNow

How would you rate JustFashionNow?
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Spain
1 review
0 helpful votes
Follow Palqui M.
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I bought two items from this online store, as soon as they received my items they sent me an email and resolved the shipping problem immediately! Super fast responses and really friendly staff to deal with!

Date of experience: March 31, 2020
Australia
1 review
0 helpful votes
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All is good
January 13, 2023
Updated review

All good fingers crossed they arrive in Australia all goods received in perfect condition - 1 Short Sleeve top, I had to remove the sleeves as it was cut along the edge of the turn-under...now I have an extended sleeve line, which is ok by me...some needed to be taken in & taken up to suit me height.

Date of experience: January 13, 2023

All good fingers crossed they arrive in Australia
December 14, 2022
Previous review

All good fingers crossed they arrive in Australia

Date of experience: December 14, 2022
New Zealand
2 reviews
0 helpful votes
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Overall good experience
April 16, 2023

The sizing and quality was good however some of the descriptions did not really match the items received. For example the loose Linen pants are in fact made from Satin material. Not what I was expecting at all. Also suggest that the price should be available in all currencies before the sale is finalised.

Date of experience: April 16, 2023
New York
1 review
0 helpful votes
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I love this online store! What's not to love about this website? There is a wide range of clothing to choose from, the dresses are gorgeous and highly flattering, and the quality is exceptional! I've had bad experiences with shipping from other online stores before, so I was surprised at how quickly my items arrived. Excellent and efficient service: I will 100% order again at my new favorite online clothing store :)

Date of experience: January 9, 2021
South Carolina
1 review
0 helpful votes
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Trust my instincts
May 10, 2022

This was a quick and easy experience. The sizing charts were very helpful for the first dress, a beautiful floral summer dress, I ordered. It fits perfectly. I should have stopped there.

The other three dresses I tried to order did not match up as accurately and do not fit as well so I am returning them.

Date of experience: May 10, 2022
Texas
1 review
0 helpful votes
Follow Teresa S.
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Everyone, report these Chinese scammers to the Better Business Bureau. It only takes a few minutes.
The more complaints the faster we can get them down and out. Lying & cheating with no returns, poor quality items. Don't let them get away with it. Lets stop them from doing it once and for all.

Date of experience: May 20, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.

GB
1 review
16 helpful votes
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I was going to buy a pair of shoes from this website - but as it was new to me, I thought I would check to see if there were any reviews from past customers first. Thank you all for the warnings, I will not buy the shoes as there seem to be too many complaints from other customers. Please continue to post and warn others, so that we don't waste our money.

Date of experience: May 19, 2018
Justfashion N. JustFashionNow Rep
over a year old

Adieu. JustFashionNow is trustworthy. Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

Germany
1 review
0 helpful votes
Follow Afra W.
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I hate having to guess the size even after searching for reviews. It's a fantastic length for me, even being tall. It is incredibly soft and comfortable. The pockets are deep and I didn't bother to put my cell phone in them. So far it has stayed after 2 washes on delicate clothes and hung to dry.

Date of experience: December 23, 2020
North Carolina
2 reviews
0 helpful votes
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Disappointed
August 15, 2021
Updated review

The pictures of clothing looks good, but when I receive them they're very small nothing fits. I used the size charts which was misleading. Fabric was very cheap, don't worth returning will put in donation box.

Date of experience: August 15, 2021

I love the pictures of clothes and fabric and age appropriat...
July 16, 2021
Previous review

I love the pictures of clothes and fabric and age appropriate

Date of experience: July 16, 2021
North Carolina
1 review
0 helpful votes
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Floral Vacation Casual Midi Dress
June 20, 2022

I'm thrilled! I'm very small (4' 10'. 85 lbs) so even XS rarely fits. But though this dress was too wide and too long, the fabric draped so nicely I can wear it as a full length dress, and it's perfect for a wedding. It looks lovely, and the quality is better than expected.

Date of experience: June 20, 2022
VC
1 review
11 helpful votes
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Glad I checked
April 3, 2019

I am so glad I checked the reviews. I just had a bad experience with another similar company from China with bathing suits called Liligal. Stay clear. If it seems too good to be true, it usually is. But I thought for a couple of bathing suites I would give them a try. Mistake.

Date of experience: April 3, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Canada
1 review
7 helpful votes
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I wish I had read these reviews before ordering 2 items. The prices are so cheap I figured there must be a catch. I lived in Mainland China for 6 years and when I read the "Good" reviews, the "English" reminds me of the menus, newspaper etc. that someone translated from Chinese to English, when I lived there. I could tell right away as I read the too few positive reviews that they were plants. I guess the old adage is true "If it sounds too good to be true...

Date of experience: April 17, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

GB
1 review
0 helpful votes
Follow Aisley A.
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I recently came back after trying a few different brands of clothing on the web for the past 12 months. Not only is their product better than ever, but their online service is 10/10. The lady I spoke to was very helpful and made the online shopping experience tenfold. I think I'm back forever!

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
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Excellent site
January 16, 2021
Updated review

Initially my husband registered with the site to buy me a couple of items as presents. He had some problems with lengthy delivery times but that seems to have been resolved now. He still sometimes buys me items but most of the time I buy items for myself. I like the great styles, great variety of items and the lovely choices at a very good price. Postage is a bit high and always has to be taken into account when buying goods. But I guess that can't be helped. The only problem I have had is with shoes. I have bought a few pairs of shoes in different styles and upon arrival most of them proved to be far too small for me. Despite ordering in my size I often found that it was impossible to get my foot into the shoe! Otherwise, I love the site!
Helen Stokes

Date of experience: January 16, 2021

Great styles, great variety of items, lovely choices...
January 9, 2021
Previous review

Great styles, great variety of items, lovely choices at a very good price. Postage is a bit high and always has to be taken into account when buying goods. But I guess that can't be helped. Otherwise, love the site!

Date of experience: January 9, 2021
Arizona
1 review
0 helpful votes
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AVOID THIS COMPANY
July 20, 2022

It takes forever to receive your order if you do receive it! They charge your account as soon as your order is placed, so if an item goes out of stock, a refund has to be issued, which takes 2 to 3 weeks, if it happens at all! The first company that I've ordered from that charges before the items are processed and shipped. BEWARE! Don't be fooled as I was from the reviews, read them carefully, and pay attention to the wording. The quality of the merchandise is poor and not sized right. I recommend you shop with who you know and preferably in the United States! I wish I didn't have to give them 1 star!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 20, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service. We will forward it to our related department and keep improving our products and services.

Could you please provide your order number so that we can help you?

Michigan
1 review
0 helpful votes
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Great Customer Service
April 26, 2022

Am excited to receive my items. This is my first time ordering. Everything fit and was just as pictured. I really appreciated all the follow ups on tracking my order. Everyone in customer service was so nice and responded right away with an e mail. Thank you so much for all you do. It was really appreciated.

Date of experience: April 26, 2022
California
1 review
0 helpful votes
Follow Melissa M.
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I ordered a dress in size large.
The listing said a Large would be 44 inch bust.
The dress came with a Large label and measured 34 inches at the bust.
It was cut for a child. Shallow armpits, extremely tight arms.
I am 5'7 / 135 pounds. Standard to US sizing.
HUGE DISAPPOINTMENT.

No accountability with the manufacturer, my only recourse was to mail it back.
I asked them to mail me the correct size as it was advertised, and the answer was no.
This represents a huge trust issue!
Yes they offered me a 25% discount on that item.
Too bad, I wanted that dress in three colors.
They did nothing to change the sizing on the listing after my repeated complaints.
The item was made by Misslook.

Also in the order was a denim skirt that was improperly
Made with the zipper on the wrong side and not
Representational of the photo shown on their site.

There were three other items that had acceptable quality and
Proper sizing but once burned it's hard to repurchase.

Date of experience: April 16, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
If you got any other problem, please don't hesitate to contact us again to find a better solution for your complaint. We stay always at your service.

Poland
1 review
0 helpful votes
Follow Ace W.
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Quick response and an educated lady on the other side :) The clothing on this site is also amazing. They will definitely see me again browsing and shopping on their website! It's time for a large stock!

Date of experience: April 16, 2020
Canada
1 review
0 helpful votes
Follow Orquen M.
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This website is organized in such a way that it is easy to find exactly what you want. The product range is really good. The quality of the clothes is excellent, that's why I keep coming back for more! I bought several items this is and will continue to be my favorite clothing store.

Date of experience: June 25, 2020
Australia
2 reviews
0 helpful votes
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Incorrect product
March 8, 2023

Could not see that products were in US Dollars...would not have ordered item otherwise.
Also wrong product delivered. Nothing like the blouses I ordered. No collars.
Also cost too much online with postage...could have bought locally.

Date of experience: February 6, 2023

Overview

JustFashionNow has a rating of 2.9 stars from 11,454 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with JustFashionNow most frequently mention poor quality, return policy and credit card. JustFashionNow ranks 12th among Women's Clothing sites.

service
2,772
value
476
shipping
465
returns
285
quality
6,955
This company responds to reviews on average within 1 day

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122,396 reviews
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