On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The top of my sparkly dress is AMAZING, I love it. The dress is actually quite thick and made of good material, however it needs ironing at first, jajaja
Everything is good except the shipping cost is higher than I normally see.
Disappointed. The dress was definitely not what I expected.
It is waaaaaaaay bigger than I expected. I ordered my usual size, should have gotten 2 sizes smaller!
Looks great, nice material,, just really really big. Will try to have altered and hope for the best.
So far no size, material, shipping, quality issues. Not even a little Amazon!
We shall see.
Some items were not as described, and I probably won't use them or will give them to a thrift store. Fabrics are so thin and slippery feeling, I don't want to wear them. Long delivery time also a problem
As long as the clothes fit when I get them, and them material is nice, I'm happy
I have ordered several items from your company and have been pleased except for anything fr China
I would like to know before I purchase if this item is coming from China - I will not order fr China
If I cannot see where my item is coming from I will stop using your company.
I ordered 8 shirts. When I received my order, I had ordered size medium and received all large to extra large items except one which did come as a medium. They were all too big, and because it took so long to get them(3 week since they came from China), it was not worth the effort to send them back. The quality of the items was alot thinner than the pictures looked. I probably would not buy from them again.
Beautiful clothes the only thing is you wait for packages to arrive
Its my pleasure to shop here you have beautiful clothes!
Easy to navigate. Customer service was great. They literally responded to every email that I sent. However the items received were either way to big or it misporpotioned. I was given a discount
Well, as much as I love the designs, I won't be giving you my attention anymore. I asked if the printing design went on to the back of the piece and the message returned said, yes it was. No, it wasn't. The sweaters buttoning was shabby. The fun overall also did not carry the flowers to the back of the garment. Cheap look. Victoria MacMillan
Well I love the fashion but as I have said your fabrics are often not chosen well. I have had some big disappointments and this is the only problem. I sent you a picture of the jumper that pulled on my bottom and made me look foolish at a party not long ago. Victoria MacMillan
I love your fashions but as I have told you a few times the fabrics being chosen are sometimes inferior. And I tell you so that you can better your products. Victoria MacMillan
Well # 1 I have found your clothes fit me nicely. Some companies sizes are made for Chinese women. The clothes are fun and colourful. Your internet experience is nice and fast moving. Thanks
The whole process was easy and products great, great selection of products
These people are crooks. It's a Chinese company that sends you cheap crap that doesn't remotely look like the photos in their ads, then they want you to pay return shipping to China. Bait and switch. Evil company. Steer clear.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number and some photos for the received items to check?
All of the positive reviews are true from our customers.
We value your business and we promise you that we will settle this matter at the best way we can.
NICE LOOKING CLOTHING, but poor quality polyester. Received clothes of different sizes, including a small, and later a cardigan of different colour than ordered.
The pants I ordered here are fabulous, soft and comfortable, it will be amazing for this season. The service is fast and timely, the ordering process is simple and of great quality that justifies the price, which is still low. I will order again.
I love this website! The clothes are so stylish and comfortable, the prices are also very good! Every time your package arrives at my house I am very happy to try on my clothes and see how they fit me!
I previously wrote a bad review about the submission process with SheIn. However, things have changed and your customer service department has been very kind to my concerns. They gave me my money back and they wanted to make sure I was happy. Approved by customer service.
I found items easily accessible. Returning was an issue for me, so I donated them.
Merchandise arrived ok and fast, however, the shirt itself is not what expected. Thin material, print on shirt was not as pictured. Disappointed.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry for the inconvenience!
Please change to another browser like google chrome or use paypal to checkout.
If there is still any issue, please tell us what message is shown or email us the screenshot so that we can check and handle the issue.