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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Payment part of web site is difficult and it was supposed to be free shipping and yet I got charged Grrrr
I obviously didny\t read about the shipping condiions properly however I do not like that you do not specify which currency you use.
I was not able to make up my mind, I liked that I could wait and choose and look at everything over the course of two days! Love all the selections. It took a while to receive my items, and they all came at different times, so I am not sure if I got everything or not as some items were discontinued after I placed my order. The sizes were note exactly on track. I thought because I was ordering oversea's that I needed to choose a larger size and that was not exactly the case all the time with what I purchased.
Great loving the experience finding my style and loved the boots
It is ok but because of exchange on money never sure how much the total will be till I get to the end. Also the sizes are like a guess in the dark as they never fit like the size charts say they should.
Fair prices although not Australian dollars. Not bad quality
The quality of the sweaters is far form the picture in the website.
In the picture you can see a better quality but once you have the sweater in your hands the thread is very bad and in 3 uses the sweater became bigger and without shape.
Great. I am concerned that sizes may run too small. Hope it will be as easy to swap sizes as it is to order initially. Ill be a return customer if it is easy and prompt to return exchanges.
BUT. Received my order and fabric was skimpy and collars flat. Not quality construction. Shirts too long.
Very happy and satisfied with the order and the clothes! I was so happy they arrived and I'm already looking forward to the next one! Thank you very much, keep it up girls!
Easy to order but I waited a long time for part of the order to arrive.
Easy to use site. Shipping took a bit longer than expected but did safely arrive. The fit is as expected. Not too big nor too small. Quite happy with the product.
I was pleasantly surprised to see the shirt was exactly as advertised. Nice quality and fair price. Thank you
I had a pleasant experience, and was very pleased with overall service. Shopping experience very user friendly. Prices were competitve. Products was satisfactory and lastly shipping was what I expected being it was shipped outside the U.S.
Excellent except how much do we have to spend to get free shipping? You show an amount & when I get to it, you ask for another amount to get free shipping. When does it stop? Thank you.
Excellent website with great possibilities to choose clothes that I like the most and the right size, it is worth trying this online boutique. I already did and am satisfied with the service received.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry for the inconvenience!
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If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com