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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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Ohio
3 reviews
0 helpful votes
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After selecting 14 Final Sale summer tops my husband told me to buy "more stuff" from this company. So I did!

Date of experience: October 2, 2021
Oman
1 review
0 helpful votes
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I just started using this website to buy cheap and easy clothes, so far everything is fine. I love this online store, for a great customer, they have very nice clothes and very interesting accessories.

Date of experience: October 2, 2021
Japan
1 review
0 helpful votes
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I had no idea what to expect with this website. I had never heard of the site and had many doubts. I made the jump based on the description and pictures. Shipping was fast and my dress fit me perfectly. I will definitely buy from here again!

Date of experience: October 2, 2021
Canada
1 review
0 helpful votes
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Je fais un second essai, car je n'avais pas reçu tous les morceaux commandés pendant la pandémie la première fois que j'avais commandé.
Cette 2ième fois, j'ai tout reçu avec quelques vêtements à l'intérieur qui avaient pris l'eau. On aurait dit que l'emballage n'avait pas été étanche au complet. J'avais 2 robes mouillées.
Ce sont les vêtements que l'on voit sur les images en moins bien finis pour certains comme le gilet tout-aller multicolore dont l'encolure est juste découpée, pas finie comme il faut avec la surjeteuse.

Date of experience: October 1, 2021
Miss W. JustFashionNow Rep
over a year old

Votre commande HBC02979900 a été expédiée séparément.

Pour plus d'informations sur votre commande, veuillez contacter support@justfashionnow.com

Australia
2 reviews
0 helpful votes
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Website easy to use, and discounts galore!
A huge variation of items, from accessories, to tops, dresses etc.
Would highly recommend this site.

Date of experience: October 1, 2021
GB
1 review
0 helpful votes
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First experience
October 1, 2021

So easy to use clothing app, but clothing not as nice as app suggested. The shoes i bought, a bit small, i used the system available to work out difference of size 7, as i am a UK 5/38 but the trainers once tried on more like a UK 4 1/2 not as promised. Gave them away, instead of hassle of sending back.

Date of experience: October 1, 2021
Poland
1 review
0 helpful votes
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Really surprised how much I liked the top of my dress that I ordered on this website! I ordered a size M when I am normally a S / M and was concerned it would be too tight or too short. But it's perfect

Date of experience: October 1, 2021
Canada
1 review
0 helpful votes
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My Experience
October 1, 2021
Updated review

Great looking items. I enjoyed the variety available.

Date of experience: October 1, 2021

I wait to see the actual quality of merchandise bought..
July 11, 2021
Previous review

I wait to see the actual quality of merchandise bought..

Date of experience: July 11, 2021
Minnesota
1 review
0 helpful votes
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Bad sizing
October 1, 2021

Got the jacket. Ordered a size larger than I normally do. It was too small in the bust. Ordered a return and was told I would have to return it to China at great expense. Was offered. 15% return. Took ITV will never order again. I am trying to stop your emails.

Date of experience: October 1, 2021
Kentucky
1 review
0 helpful votes
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Don't be afraid to order
October 1, 2021

I was hesitant to order online and because of the long delays due to covid. Everything I ordered was just as described.

Date of experience: October 1, 2021
Canada
1 review
0 helpful votes
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Review
October 1, 2021

The product was not what the picture indicated. In the pic it looked like a sweater (yarn material) when arrived it was a shiny material with the pattern pictured on it.

Date of experience: October 1, 2021
Australia
1 review
0 helpful votes
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Not Impressed
October 1, 2021

Items were very poor quality.
I will not be placing another order.

Date of experience: October 1, 2021
California
1 review
0 helpful votes
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I purchased from them for the first time as the blouses on-line appear quite beautiful. Purchased 15, of which 3 had sleeves that were wayyyy long (sent them to taylor to cut), 6 were VERY ill-sitting. Of these, the size was OK but how the sleeves were cut was just plain weird, hence I wanted to send back. It's a maize to find their return address. They give you permision to return but don't give you the address. Then you have to send an email back to their customer service for the address... Once you receive that address you quickly realize why they offered to give you only 25% of your dollars back if you keep the blouses... as you'll spend a small fortune to ship back to China. I will NOT be purchasing from them in the future.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 30, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

New Zealand
2 reviews
1 helpful vote
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Fashion tops and caftan
September 30, 2021

Garments as illustrated, but fabric quality a bit disappointing. They'll be OK for 1 summer. Sizing a bit variable, but overall, good.

Date of experience: September 30, 2021
Germany
1 review
0 helpful votes
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Size issue
September 30, 2021

Shipping was excessive compared to item cost. In addition, we wanted to exchange the item for the proper size. JustFashion does not do exchanges. Therefore we will give the item away and never shop with JustFashion again.

Date of experience: September 30, 2021
Oregon
1 review
0 helpful votes
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Great product, slow delivery
September 30, 2021

It was quick and easy, I am just hoping the price I paid for expedited shipping is worth it.
UPDATE:
I paid $35 for expedited shipping. It took almost 4 weeks for me to receive my tops.
I wish they would return the shipping costs.

Date of experience: September 30, 2021
California
1 review
0 helpful votes
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Very disappointed. I gave it to the VVA
September 30, 2021

Won't order again. Not at all what it looked like on the ad.

Date of experience: September 30, 2021
Washington
1 review
0 helpful votes
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I have decided I probably won't order from this site again because I didn't realize how hard it is to return things. This company makes returning something exceptionally hard. My last order had 2 items in it that I was extremely disappointed in. When logged into your site to request a return, I realized it was going to be fruitless, given that I had to prove that the items were defective rather than just that they don't fit and one item is so cheap looking that I can't even give them as the the gift they were suppose to be. So I am out close to $100.00 on two items I would never use or wear.

Date of experience: September 30, 2021
Switzerland
1 review
2 helpful votes
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The dress I ordered online was delivered very fast and the dress itself was beautiful and of very high quality. Would definitely order from here again.

Date of experience: September 30, 2021
California
1 review
0 helpful votes
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I am happy
October 30, 2021

I will reserve judgement until I see how the product holds up

Date of experience: September 30, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347