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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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After selecting 14 Final Sale summer tops my husband told me to buy "more stuff" from this company. So I did!
I just started using this website to buy cheap and easy clothes, so far everything is fine. I love this online store, for a great customer, they have very nice clothes and very interesting accessories.
I had no idea what to expect with this website. I had never heard of the site and had many doubts. I made the jump based on the description and pictures. Shipping was fast and my dress fit me perfectly. I will definitely buy from here again!
Je fais un second essai, car je n'avais pas reçu tous les morceaux commandés pendant la pandémie la première fois que j'avais commandé.
Cette 2ième fois, j'ai tout reçu avec quelques vêtements à l'intérieur qui avaient pris l'eau. On aurait dit que l'emballage n'avait pas été étanche au complet. J'avais 2 robes mouillées.
Ce sont les vêtements que l'on voit sur les images en moins bien finis pour certains comme le gilet tout-aller multicolore dont l'encolure est juste découpée, pas finie comme il faut avec la surjeteuse.
Website easy to use, and discounts galore!
A huge variation of items, from accessories, to tops, dresses etc.
Would highly recommend this site.
So easy to use clothing app, but clothing not as nice as app suggested. The shoes i bought, a bit small, i used the system available to work out difference of size 7, as i am a UK 5/38 but the trainers once tried on more like a UK 4 1/2 not as promised. Gave them away, instead of hassle of sending back.
Really surprised how much I liked the top of my dress that I ordered on this website! I ordered a size M when I am normally a S / M and was concerned it would be too tight or too short. But it's perfect
I wait to see the actual quality of merchandise bought..
Got the jacket. Ordered a size larger than I normally do. It was too small in the bust. Ordered a return and was told I would have to return it to China at great expense. Was offered. 15% return. Took ITV will never order again. I am trying to stop your emails.
I was hesitant to order online and because of the long delays due to covid. Everything I ordered was just as described.
The product was not what the picture indicated. In the pic it looked like a sweater (yarn material) when arrived it was a shiny material with the pattern pictured on it.
I purchased from them for the first time as the blouses on-line appear quite beautiful. Purchased 15, of which 3 had sleeves that were wayyyy long (sent them to taylor to cut), 6 were VERY ill-sitting. Of these, the size was OK but how the sleeves were cut was just plain weird, hence I wanted to send back. It's a maize to find their return address. They give you permision to return but don't give you the address. Then you have to send an email back to their customer service for the address... Once you receive that address you quickly realize why they offered to give you only 25% of your dollars back if you keep the blouses... as you'll spend a small fortune to ship back to China. I will NOT be purchasing from them in the future.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
Garments as illustrated, but fabric quality a bit disappointing. They'll be OK for 1 summer. Sizing a bit variable, but overall, good.
Shipping was excessive compared to item cost. In addition, we wanted to exchange the item for the proper size. JustFashion does not do exchanges. Therefore we will give the item away and never shop with JustFashion again.
It was quick and easy, I am just hoping the price I paid for expedited shipping is worth it.
UPDATE:
I paid $35 for expedited shipping. It took almost 4 weeks for me to receive my tops.
I wish they would return the shipping costs.
Won't order again. Not at all what it looked like on the ad.
I have decided I probably won't order from this site again because I didn't realize how hard it is to return things. This company makes returning something exceptionally hard. My last order had 2 items in it that I was extremely disappointed in. When logged into your site to request a return, I realized it was going to be fruitless, given that I had to prove that the items were defective rather than just that they don't fit and one item is so cheap looking that I can't even give them as the the gift they were suppose to be. So I am out close to $100.00 on two items I would never use or wear.
The dress I ordered online was delivered very fast and the dress itself was beautiful and of very high quality. Would definitely order from here again.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Votre commande HBC02979900 a été expédiée séparément.
Pour plus d'informations sur votre commande, veuillez contacter support@justfashionnow.com