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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was a good experience.My first order, will no more when I receive.
Is my first order arrived too late for Christmas use, in spite of ordering on 12/4/21. Also arrived after after 12/29 /21 when I left town for 3 months so was brought in by a neighbor. Will not see it until April when I return home, if it does not fit or quality not good I am going to be stuck with it.
Is my first order so will wait and see!
Received product does not look like those pictured. They are cheaply made & do not look as nice & are not winter jackets.
Dear customer,
Sorry taht you are not satisfied with the items. It would be helpful that if you send some pictures of the items to our customer service so that we can check the item as well.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Nice shopping experience. Has to return one item, pants were way too big. Please add description if pants, especially, are better worn by a certain height. These pants were too long and the picture shows it being above ankle length.
Thank you for the extra 10% off. Easy shopping experience.
They never replied back. I did have a complaint.
I noticed before the payment went through my bill was $130.33, after it went through it was $131.67? That's $1.34 for what
Dear customer,
Per checked, we only charged $130.33, no extra charge for your order. We suggest that you can contact your bank to check the extra amount.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Order took 4 weeks to deliver and it was impossible to get updates.
Dear customer,
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
So glad you have a payment option besides pay-pal. Yes, all websites should have more than one option of payment.
Because I could not enlarge item for more detail of fabric etc
Dear customer,
We suggest that you can contact our customer service for help is you have any issue when ordering so that we can send you more details of the items.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I am very happy with this website to buy clothes online, its designs are what I am looking for, modern and very current, my order was not long in coming, I am really very satisfied.
Photo looks good hope product is as nice. Item not as good as photo
Dear customer,
Thanks for your support. Your order has been shipped. We appreciate your patience for this order.
Thank you for your feedback.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Nice photos. Hope the item is as good as the pictures.My item was under size, but the fabric is bnice. Will give this to a friend to wear.
The reason I do not like shopping with Just Fashion is that the Shipping charges are way too high. I prefer Amazon Prime. First, my PayPal account was charged 2 times $12.99 for shipping. After I complained it was corrected but still denied that it happened. The order gets placed in China and it took 4 weeks to receive. One top looked like a knitted pullover, instead, it is made of cheap stretchy fabric. So is the other top and runs small through the shoulders. They are not worth the money. For the price, you can buy 4 nice tops at Ross. I recommend not to buy from them.
Dear customer,
Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching a certain amount (excluding pre sale items and final sale items).
So when your order amount is less than the certain amount you`ll be charged the shipping fee. Hope for your understanding.
Sorry that you are not satisfied with the items. We will forward your feedback to the related department and will keep improving our products.
Your feedback is very important to us, we commit a better shopping experience to our customers.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
The reason I do not like shopping with Just Fashion is because the Shipping charges are way too high. I prefer Amazon Prime.
It was easy to order but disappointed because they are to big
The descriptions were ver mis-leading. "Sweater-like material " was very inaccurate. Took nearly three months to receive 2 items. Received no follow up to my email inquiring the status of my order!
Dear customer,
Sorry that you are not satisfied with the items.
It would be more helpful that you can send us some pictures to our customer service so that we can check the items as well.
And we suggest you can contact our customer service to check the order status anytime by email or online chat. We have online chat service for 24h.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
The items that are shown on their site are not all what they say they are. Some are awful. Sum are just plain terrible. No customer service number to call. Too much to send back. Will not order again...
Dear customer,
Sorry that you are not satisfied with the items. You can contact our customer service to return the item if needed. For our return policy, you can check more detials here on https://www.justfashionnow.com/information/Returns
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Lots to look at but hard to go back to look again. So when you see something that you like add it to your cart then go back and delete it if you decide that you don't want to buy it
I saw these colored velvet cloches on the site, and ordered two. The two pieces that arrived, however, looked nothing like the advertisement. They were small, circular scarves, with a hole for the head. They were not hats.
Dear customer,
Sorry that you are not satisfied with the items received. It would be more helpful that you can send us the pictures of the items to the customer service so that we can check as well.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
The site has cute things for my daughter and me.
Great product very happy easy to order quick reliable delivery, good communication on delivery stahes
First time ordering from site. Looked forward to receiving these beautiful tops & sweaters. Were not as advertised. False descriptions & odd material, somewhat rubbery! Did not arrive in time for holidays! Issues returning & no size exchanges. Will not order from this site again!
Dear customer,
Sorry that you are not satisfied with the items. Per checked, we have replied your email and send you the related return label on Jan 6th. Did you receive the email?
For more details of our return policy, you can check on https://www.justfashionnow.com/information/Returns.
Your feedback is very important to us, we will forward your feedback to the related departments and will keep improving our products and service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
First time ordering from this site. Looking forward to receiving these beautiful tops & sweaters. Hope they arrive quickly!
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Sorry for this case. Please note that the shipping time might due to the real shipping situation.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com