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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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122,395 reviews

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Florida
1 review
0 helpful votes
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Cannot exchange
January 5, 2022
Updated review

Love the tops but the cost of exchanging is more than the product cost. Their home base is in China so returns must go there.

Date of experience: January 5, 2022

Just find it difficult to determine what size to order
December 6, 2021
Previous review

Just find it difficult to determine what size to order. Not your fault.

Date of experience: December 6, 2021
Australia
1 review
0 helpful votes
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My first order that i have received.
January 5, 2022

I love that there is a good variety to choose from.

Date of experience: January 5, 2022
Spain
1 review
0 helpful votes
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Mala experiencia
January 5, 2022
Updated review

Los artículos no son lo que esperaba. Las fotografías son engañosas y no se corresponden con la realidad

Date of experience: January 5, 2022

Los vestidos son preciosos
April 16, 2021
Previous review

Los vestidos son preciosos. Hay que tener cuidado y seguir la tabla de medidas para solicitar la talla correcta

Date of experience: April 16, 2021
Canada
1 review
0 helpful votes
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I have been trying for an hour or two to place my order and pay with my American Express. I contacted the support centre, but haven't heard anything yet. The website would not accept the American Express card. I changed the payment to Mastercard and it immediately went through. I don't think this is a coincidence! I will keep this in mind if I ever think of ordering again.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 4, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sometimes payment failure may be caused by network problems, incorrect address, refused transaction, declined by bank or the risk prevention mechanism of your card issuer. We recommend you to try multiple times, try to change to another card, or pay with the PayPal balance. (The card is just used PayPal as a guest to send the payment to us. PayPal is the intermediary to transfer the payment from credit card or debit card to our PayPal account.)

We suggest that you can contact our customer service for help is you have any issue when ordering so that we can check and fix the issue at once. We also have online chat service for 24h.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

West Virginia
1 review
0 helpful votes
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Good Quality
February 3, 2022

I paid an excellent price online for my new dress, it is very little for such a good quality. Delivered on time. I'm very happy

Date of experience: January 4, 2022
New Zealand
1 review
0 helpful votes
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I have enjoyed looking through so many different styles and colours, it's fascinating.

Date of experience: January 4, 2022
Texas
2 reviews
0 helpful votes
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This causal crew neck abstract sweatshirt caught my eye when I saw the ad. Eager to try it when it arrives.

Date of experience: January 4, 2022

I ordered a great looking top and socks today
January 4, 2022
Previous review

I ordered a great looking top and socks today. Look forward to receiving them.

Date of experience: January 4, 2022

Easy to find the item I liked today
May 5, 2021
Previous review

Easy to find the item I liked today. Delighted!

Date of experience: May 5, 2021
California
2 reviews
0 helpful votes
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Just Fashion Now
January 3, 2022
Updated review

Great products at great prices, my wife loves everything she has got from you guys.

Date of experience: January 3, 2022

Great selection of tops 7dresses at reasonable prices
December 7, 2021
Previous review

Great selection of tops 7dresses at reasonable prices.

Date of experience: December 7, 2021
Georgia
1 review
0 helpful votes
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Bad Choice
January 3, 2022

The tops looked nice. When i got them the arms were to long and they were to small. One top was missing. Won't order anything else.

Date of experience: January 3, 2022
New York
0 reviews
0 helpful votes
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Great Place to Shop
January 3, 2022

Beautiful items, great fit! Great deals and styles!

Date of experience: January 3, 2022
California
1 review
0 helpful votes
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I liked the picture, loved the price, but you definitely get what you pay for.

Date of experience: January 3, 2022
Texas
0 reviews
0 helpful votes
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Disappointed Customer
January 3, 2022

Nice selection. We would never ordered online had we known the return would be freight to China. Believe you should include this upfront when customers are ordering.

Date of experience: January 3, 2022
New York
1 review
0 helpful votes
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TozerTeam44
January 3, 2022

These clothes are department store quality at half the price. I've ordered several shirts and am more than satisfied with every one. Nice material, colors are great as depicted in website photos, and fit as expected. My only complaint is I wish they had my size - XS shirts and size 4 pants/jeans. I would order so much more from them! I ordered size S shirts, so they're a bit loose on me, but love them anyway. I recommend you give them a try!

Date of experience: January 3, 2022
New York
1 review
0 helpful votes
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Awesome!
January 3, 2022
Updated review

I'm very satisfied and happy so far with the merchandise and I gladly recommend to all my friends. Thanks

Date of experience: January 3, 2022

I love the clothes you advertise so far keep up the...
August 3, 2021
Previous review

I love the clothes you advertise so far keep up the excellent job

Date of experience: August 3, 2021
Canada
2 reviews
0 helpful votes
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All tops were medium but only 2 fit correctly.
I chose Justfashionow because I loved the designs, but the one had a beige shirt with pink sparkles sleeves. Looks terrible. Not at all that was shown on the site

Date of experience: January 3, 2022
Texas
1 review
0 helpful votes
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Online shopping experience
January 2, 2022

Easy to shop/Quick shipping/and the prices were good.

Date of experience: January 2, 2022
Tennessee
1 review
0 helpful votes
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JustFashionNow
January 2, 2022

Wonderful choices of products, cost of shipping is too high. I can't always afford to purchase $99 of products to get free shipping.

Date of experience: January 2, 2022
Missouri
1 review
0 helpful votes
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I Love the Unique Clothes
January 2, 2022

This is my first purchase. I fell in love with a jacket, and so I ordered it in a 3X, the size I normally would wear. I was thrilled to get it, but after trying it on, it was just way too small. I contacted the company and asked if I could exchange it, and I was told the 3X was as large as it came. Instead of the hassle of returning it they offered me a 25% compensation, which really would have paid for the postage to return it, that's all. I am keeping the jacket in hopes I can find someone who will want it.

Date of experience: January 2, 2022
Wisconsin
0 reviews
0 helpful votes
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Buying from Justfashion
January 2, 2022

Very easy to search through the site.
Excited ot get my purchase.

Date of experience: January 2, 2022
Canada
1 review
0 helpful votes
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Appalling Rubbish
February 1, 2022

The items I purchased took over 2 months to arrive. When they did I was taken aback by the poor quality. The items look nothing like those advertised. The company also makes it extremely difficult to return items for a refund

Date of experience: January 2, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items. It would be helpful that you can provide the related order number so that we can check.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347