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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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122,395 reviews

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California
3 reviews
0 helpful votes
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You Get What You Pay For
January 2, 2022

I have ordered a few items from JustFashion Now and have only been disappointed in the last couple items. Both tops did not look like the picture and the size of both were too large.

Date of experience: January 2, 2022
Australia
1 review
0 helpful votes
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Satisfied shopper
January 2, 2022

So many beautiful clothes to choose from. I was a little worried about sizing as live in Australian and sizing is different. I'm hoping I've chosen right as I will be back for more shopping.
I've now received my dress and size was perfect although longer than I thought it would be.

Date of experience: January 2, 2022
Colorado
3 reviews
0 helpful votes
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Nothing fits
January 1, 2022

Easy to use

I need to return all items, nothing fits me

Date of experience: January 1, 2022
Australia
1 review
0 helpful votes
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Farcical Ordeal
January 31, 2022

I ordered a top and was waiting months for it to be delivered. Contacted them heaps of times and was sent bogus tracking orders. I asked for a refund, but was told the order was on the way. Then told I didn't pick up the parcel from the Post Office, but had never been informed by card or SMS. Checked with PO and told they had never received the parcel. After contacting them, they offered me 20%, then 35%, then 60%. Said they couldn't give full refund until they received the order which would take a 'very long time' to return. They refunded me a portion of the sale without my consent. I will continue to hassle them.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 1, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer.

It would be helpful that you can send us more details of your order so that we can check.

Sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Nevada
1 review
0 helpful votes
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Sandra
December 31, 2021

Toda la ropa esta hermosa me encanto estilo, colores todoo

Date of experience: December 31, 2021
Florida
1 review
0 helpful votes
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It took longer than I expected to receive my order.

Date of experience: December 31, 2021
Arizona
0 reviews
0 helpful votes
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Takes way too long for delivery.
December 30, 2021

Good but I need a total before I make a final decision. Need to show what the tax and shipping will be.

Date of experience: December 30, 2021
Utah
1 review
6 helpful votes
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TOTAL SCAM COMPANY - AVOID AT ALL COST!
January 28, 2022

Worst company on the planet. They'll take your money and have no interest in whether your product ever gets delivered. If it does, know that it will take two or more months to receive it since it appears that all of their products ship from Asia and then sit in US Customs for weeks/months. You're wasting your money if you buy anything from this corrupt company.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 29, 2021
Miss W. JustFashionNow Rep
over a year old

Dear customer.
Sorry for the inconvenience. We are not scam. It would be helpful that if you can provide your order number to us so that we can check.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Puerto Rico
1 review
0 helpful votes
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Excellent
January 28, 2022

Seems good and variety merchandize. Also that you have plus size clothes.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 29, 2021
Miss W. JustFashionNow Rep
over a year old

Dear customer,
Thanks for your support. Your feedback is very important for us. We will forward your feedback to the related department and will keep improving our service.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

New Jersey
1 review
0 helpful votes
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Received wrong size.
December 28, 2021

The website size choices defaulted to ": small" when I needed "large". I tried to correct this by calling customer service as soon as I realized what had happened and was told they would see what they could do. I ended up receiving "small". Since it's too expensive to return the items, I will be giving them away.

Date of experience: December 28, 2021
Canada
3 reviews
3 helpful votes
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Dresses ordered and received
December 28, 2021

Ordering is easy - but have not seen the quality of the goods - order placed. Goods have been received- dresses are just ok - 5 ordered 2 I can't wear because one is too short and the other is too tight. I am not sure I like the material of any of them. Don't know if they will turn to limp rags once washed or shrink so much that I can't wear them. Didn't expect much for the cost and got materials that are "iffy".

Date of experience: December 28, 2021
Australia
2 reviews
0 helpful votes
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Very happy thank you
December 28, 2021

Really great, great variety to view, Excellent range and colours

Date of experience: December 28, 2021
Canada
1 review
0 helpful votes
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Finally
December 27, 2021

Was disappointed with my first order, was sent another legging, decided to keep it but hope this time you will send me what I ordered.
It is now received.
Thank you

Date of experience: December 27, 2021
Illinois
2 reviews
0 helpful votes
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Pink petal blouse.
January 26, 2022

Your searching is atrocious. When I typed "roses" I did NOT see what I looked for, but saw over 100 items that had NOTHING to do with roses! How meaningless! When I tried "white blouses" I got over 4,000! Really?

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 27, 2021
Miss W. JustFashionNow Rep
over a year old

Dear customer,
Thank you for your feedback and sorry for the inconvenience. We have many similar items on our website, therefore we provide more options to make sure customer can find the one they like.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Indiana
1 review
0 helpful votes
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Lined leggings
December 27, 2021

It was easy to order just wish I would have known they were coming from China I thought the U. K. so it took a while before I got them several weeks.

Date of experience: December 27, 2021
GB
1 review
0 helpful votes
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The long wait
December 27, 2021

The item I purchased was priced in dollars but I wouldn't be surprised if the item came from China as it took so long. On the whole I am happy with the top but I did expect it to be a bit more sparkly. I have seen two other items I would love to purchase but the length of time it takes to reach me in the UK and the extra difficulty it would take me to return them if they were not satisfactory puts me off.

Date of experience: December 27, 2021
Nevada
1 review
0 helpful votes
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Cheap
January 26, 2022

I ordered 3 items, all came in late! I would blame it on our current shipping climate, but after reading other reviews, this has alway been a problem! All items look cheap, the material is like a vinyl, and have no fit, they hang straight and are not flattering at all. They look nothing like pictured! Im not sure if I just ordered the wrong things, I saw good reviews before ordering, but thinking the good reviews are paid people. Sooo unhappy, I am going to try to return but, am learning that that is not easy

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 27, 2021
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items. It would be helpful that if you can provide your order number so that we can check it first.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and improve our products.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Canada
1 review
0 helpful votes
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Still missing 1 item
December 26, 2021

Time frame okay
Recd at post office only - was not delivered
As indicated. I have a buzzer to enter complex. 1 item missing. I ordered larger and JUST fits. Quality isn't there either.

Date of experience: December 26, 2021
Australia
1 review
0 helpful votes
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First time customer
December 26, 2021

Site very easy to follow clear instructions images large enough to show details

Date of experience: December 26, 2021
Australia
2 reviews
0 helpful votes
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Nice clothes
December 26, 2021

I had a bit of trouble Negotiating the site. But all good now

Date of experience: December 26, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347