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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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122,395 reviews

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Arizona
1 review
0 helpful votes
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Shipping scam
May 18, 2022

Order was sufficient $ for free shipping but items canceled by JFN with refund but others sent with enormous shipping vs product pricing. Items also wrong sized requiring return on your dollar but no refund of original shipping making for very expensive Nothing!

Date of experience: April 18, 2022
Miss W. JustFashionNow Rep
over a year old

Thanks for your support and sorry for the inconvenience. Could you please us the order number so that we can better solve your problem?

Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items).

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

New York
1 review
0 helpful votes
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Beautiful
April 18, 2022
Updated review

Beautiful cloth, very refreshing ideas. Love it
I certainly will continue to shop

Date of experience: April 18, 2022

Extremely easy
February 23, 2022
Previous review

Extremely easy

Date of experience: February 23, 2022
Connecticut
2 reviews
0 helpful votes
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Was not able to use first time shopper code. Postage was a bit high. Exactly. Also, paid the higher postage to get the merchandise in time for birthday. Was too late to be on time by a couple of weeks. No explanation.

Date of experience: April 18, 2022
Ohio
1 review
0 helpful votes
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Problem returning clothing. Poor quality. Having trouble returning items

Date of experience: April 18, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Upon checking, we have reply you about your request. Could you please check your mailbox as well as the spam?

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Problem using my debit/credit card, had to use a different...
April 18, 2022
Previous review

Problem using my debit/credit card, had to use a different card

Date of experience: March 19, 2022
Australia
2 reviews
0 helpful votes
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Fun shopping experience
April 18, 2022

I enjoy shopping on the site and I really like the clothing but the shipping is horrific.

Date of experience: April 18, 2022
Minnesota
1 review
0 helpful votes
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Moderately satisfied
April 17, 2022
Updated review

Delivery time was slow. Sizes run a little big. I like most of what I ordered.

Date of experience: April 17, 2022

User friendly!
March 18, 2022
Previous review

User friendly!

Date of experience: March 18, 2022
Australia
1 review
0 helpful votes
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Shipping over the top Service fine but product terrible.

Date of experience: April 17, 2022

Thank you for your patience
April 11, 2022
Previous review

Thank you for your patience

Date of experience: April 11, 2022

Yes Very good
April 7, 2022
Previous review

Yes Very good

Date of experience: April 7, 2022
Minnesota
1 review
0 helpful votes
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Depend how well internet connection is and trying step by step.

Date of experience: April 17, 2022
Georgia
1 review
0 helpful votes
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Hit and miss
April 17, 2022

JUSTFASHIONNOW made ordering easy and the products were here in a timely manner. I ordered five dresses and two fit. Sizes are little unpredictable. I was okay with the look of most of dresses. Hard to exchange because the are in China. Choose wisely.

Date of experience: April 17, 2022
Minnesota
1 review
0 helpful votes
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Easy to shop.
April 17, 2022
Updated review

Easy to find things of interest with great sales. Simple check out.

Date of experience: April 17, 2022

What I needed was easy to find and checkout was a breeze
March 30, 2022
Previous review

What I needed was easy to find and checkout was a breeze.

Date of experience: March 30, 2022

My shopping experience was easy and exciting at the...
February 28, 2022
Previous review

My shopping experience was easy and exciting at the same time.

Date of experience: February 28, 2022
New Jersey
2 reviews
0 helpful votes
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Not transparent
April 17, 2022

Shopping was easy but returns were a nightmare. No where did it explain that the items had to be returned to China at my expense. I only kept 2 of the 6 or so items that I ordered and it cost me $38.00 to return the others.

Date of experience: April 17, 2022
Illinois
1 review
0 helpful votes
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Customer Satisfaction
April 17, 2022

My experience with this company has been the worse I have ever encounter on returned items. The clothing is too small, sizes are not true to fit.

Date of experience: April 17, 2022
Minnesota
1 review
0 helpful votes
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Cute dresses but the fit was off
April 17, 2022

The shopping experience has been great. I'm a little nervous about the actual product because the photos are not real. I hope they arrive as they look on screen! Update: they did look like the screen images but the fabric was thinner than I expected. I bet they look fabulous on a girl without big curves.

Date of experience: April 17, 2022
Australia
1 review
0 helpful votes
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New Customer
May 17, 2022

The garment I received is similar to what I ordered but has significant differences. The main one is the sleeves. The website I ordered from showed three-quarter sleeves with white cuffs whereas the shirt delivered has sleeves six inches longer than full length sleeves. I will have to alter the shirt before I can wear it. Another difference is the buttons but this is not a major problem.

Date of experience: April 17, 2022
Australia
1 review
0 helpful votes
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Very straightforward and easy to navigate through to payment.

Date of experience: April 17, 2022
Georgia
1 review
0 helpful votes
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Total rip off
May 16, 2022
Updated review

Everything too small even though I ordered t2 sizes larger than I wear, can't afford to send back to CHINA, probably just throwing good money after bad anyway, then they insulted me offering a 15% payment!

Date of experience: April 16, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to avoid unnecessary troubles to customers, we provide partial refunds instead of returns, sorry for not satisfying you

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Tried to do the payments option, they NEVER sent me...
April 16, 2022
Previous review

Tried to do the payments option, they NEVER sent me a number, and then said I had tried too many times, I have very good credit, won't be shopping here again!

Date of experience: March 17, 2022
California
2 reviews
0 helpful votes
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White linen pants
May 16, 2022
Updated review

Easy ordering and delivery. Pants arrived pretty quickly.

Date of experience: April 16, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I reserve the right to fully comment after my order...
March 17, 2022
Previous review

I reserve the right to fully comment after my order is received

Date of experience: March 17, 2022
Australia
1 review
0 helpful votes
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Hawaian Shirts
April 16, 2022

I love the range of designs and colours available. It would be even better if more of the shirt sizes extended to 5XL as I am a big boy.

Date of experience: April 16, 2022
Pennsylvania
1 review
0 helpful votes
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Excited to recive
April 16, 2022

Beautiful clothes. Dress fit great and happy to wear. Bought for a cruise and can't wait to show my friends.

Date of experience: April 16, 2022
Delaware
1 review
0 helpful votes
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Delivery slow by US standards--order form or ad promised 15% off ---that didn't happen.
Mdse as appeared in the ad. Haven't worn or laundered it yet but looks like good quality for the price.

Date of experience: April 16, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347