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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Order was sufficient $ for free shipping but items canceled by JFN with refund but others sent with enormous shipping vs product pricing. Items also wrong sized requiring return on your dollar but no refund of original shipping making for very expensive Nothing!
Beautiful cloth, very refreshing ideas. Love it
I certainly will continue to shop
Was not able to use first time shopper code. Postage was a bit high. Exactly. Also, paid the higher postage to get the merchandise in time for birthday. Was too late to be on time by a couple of weeks. No explanation.
Problem returning clothing. Poor quality. Having trouble returning items
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Upon checking, we have reply you about your request. Could you please check your mailbox as well as the spam?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Problem using my debit/credit card, had to use a different card
I enjoy shopping on the site and I really like the clothing but the shipping is horrific.
Delivery time was slow. Sizes run a little big. I like most of what I ordered.
Shipping over the top Service fine but product terrible.
Depend how well internet connection is and trying step by step.
JUSTFASHIONNOW made ordering easy and the products were here in a timely manner. I ordered five dresses and two fit. Sizes are little unpredictable. I was okay with the look of most of dresses. Hard to exchange because the are in China. Choose wisely.
Easy to find things of interest with great sales. Simple check out.
What I needed was easy to find and checkout was a breeze.
My shopping experience was easy and exciting at the same time.
Shopping was easy but returns were a nightmare. No where did it explain that the items had to be returned to China at my expense. I only kept 2 of the 6 or so items that I ordered and it cost me $38.00 to return the others.
My experience with this company has been the worse I have ever encounter on returned items. The clothing is too small, sizes are not true to fit.
The shopping experience has been great. I'm a little nervous about the actual product because the photos are not real. I hope they arrive as they look on screen! Update: they did look like the screen images but the fabric was thinner than I expected. I bet they look fabulous on a girl without big curves.
The garment I received is similar to what I ordered but has significant differences. The main one is the sleeves. The website I ordered from showed three-quarter sleeves with white cuffs whereas the shirt delivered has sleeves six inches longer than full length sleeves. I will have to alter the shirt before I can wear it. Another difference is the buttons but this is not a major problem.
Very straightforward and easy to navigate through to payment.
Everything too small even though I ordered t2 sizes larger than I wear, can't afford to send back to CHINA, probably just throwing good money after bad anyway, then they insulted me offering a 15% payment!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In order to avoid unnecessary troubles to customers, we provide partial refunds instead of returns, sorry for not satisfying you
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Tried to do the payments option, they NEVER sent me a number, and then said I had tried too many times, I have very good credit, won't be shopping here again!
Easy ordering and delivery. Pants arrived pretty quickly.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I reserve the right to fully comment after my order is received
I love the range of designs and colours available. It would be even better if more of the shirt sizes extended to 5XL as I am a big boy.
Beautiful clothes. Dress fit great and happy to wear. Bought for a cruise and can't wait to show my friends.
Delivery slow by US standards--order form or ad promised 15% off ---that didn't happen.
Mdse as appeared in the ad. Haven't worn or laundered it yet but looks like good quality for the price.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Thanks for your support and sorry for the inconvenience. Could you please us the order number so that we can better solve your problem?
Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items).
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!