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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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You have made my shopping experience easy. Thank You very much
The website has beautiful shoes and clothing. Adding to the cart and checkout was very simple. I can't wait to wear all of my outfits!
Love the clothes. I wanted to return an item and it was a mess. I finally decided to give the item away rather than go thru mailing it back.
Could not find place to put in code for 18% off so paid full price
Shipping takes way too long
Dress is cute but not as cute as it looks online, you get what you pay for
But probably wont purchase from this site again.
Could not find place to put in code for 18% off so paid full price
Placing the order was easy. Confirmation of order was great. Received merchandise exactly in the confirmed time span. Really like the 4 articles I purchased, however everything is a little large. Washed 1 top immediately to shrink it a bit... it worked. Quality of materials is better than I expected. Overall... Very Pleased with my order.
Good description and very helpful sizing chart. The website was easy to navigate, and the featured clothes were all very attractive.
I made a large order however a couple of my items was not delivered. The only response I would get was "it shows it was delivered". I live in a rural area in a small town so there are no neighbors and we know the person that delivers packages. So I was charged for two shirts I did not get and could not get help with my purchase. I would not recommend ordering because this could happen to someone else in a larger amount than mine.
Easy to navigate yes. The dress is fine but the summer pants would likely be $10 in Walmart.
I was on a Canadian site for JustFashion and nowhere did I find a notation that it was US funds. In fact I paid $92 for a $20 dress and pants that will end up at a thrift store.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Would like it if you would be able to come back to the place you were at when you do a view of an item, otherwise it is easy to move around.
I. Sure hope they fit and I get them on time for my wedding.
Ok for the first time ordering. I am satisfied with what I bought.
Beautiful products!
Just need smaller sizes (sent them back for exchanges)
I ordered 3 dresses. One fit, one was too small and one was way too huge. So, sending the two back for credit: maybe it was my fault that I didn't realize they would be sent to China and that I would be responsible for the shipping. The price was the same as one of the dresses. The whole thing felt like a scam. I'll never purchase anything from your site again.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Very good very happy with the delivery very happy with the products one short was way too small I do not have time to go to the Post Office and replace it
The sandals I bought are gorgeous but are the wrong size. I went to the website looking for a way to return or exchange them for a larger size, but because I am not a registered user, I couldn't assess a method to make a return of the product. I doubt I will shop here again.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us the order number.
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!