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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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122,395 reviews

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Australia
1 review
1 helpful vote
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Faulty garment
May 14, 2022

I received a dress from this company which had a faulty zipper on it. Lot of trouble trying to return same. Eventually went unto live chat and was told that JustFashionNow would offer 40% refund and that I would have to pay for shipping back to China.
Not at all happy. Surely if a garment is faulty, I should be entitled to a full refund. Oh well! I have learned an expensive lesson. I will not be buying from this company again.

Date of experience: April 14, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.It will help if you can provide us the order number.

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Australia
2 reviews
0 helpful votes
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Just perfect
April 14, 2022

Finally found the perfect top for an upcoming wedding, very pleased.

Date of experience: April 14, 2022
Missouri
2 reviews
0 helpful votes
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Worth the money!
April 14, 2022
Updated review

I ordered 5 dresses and one top. I didn't see any point in paying ridiculous shipping when I could just order a few more items. I had know idea what to expect.
To my delight. I followed the size chart for every item and they all fit great. One item was really bright yellow and I likely will give it away, and these are not clothes made to last several seasons. They are trend clothes and well they likely won't be trendy next year anyway.
I don't like the synthetic fabrics that you can't wash the fold lines out of in one washing, but that only happened with one dress. I didn't dry any of the items I purchased, not a necessary risk to take.
They are all as pictured and I am very pleased!

Date of experience: April 14, 2022

Very hard to look at clothing by type for example plus...
April 14, 2022
Previous review

Very hard to look at clothing by type for example plus size maxi dressesb

Date of experience: March 15, 2022
California
2 reviews
0 helpful votes
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Very good
And very easy to deal with
I was a bit disappointed with the items
They looked better in the picture

Date of experience: April 14, 2022
Canada
1 review
0 helpful votes
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It arrived quickly
April 14, 2022

Easy to find my sizes by clicking on the different sizes love the items they fit

Date of experience: April 14, 2022
Texas
1 review
0 helpful votes
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A Dress Trap
May 14, 2022

I love the dress but the neck is so small even unbuttoned.
I managed to get it on but was unsure I would get it off. The button holes
Are so tiny that now I can't rebutting it. I'm going to checkout alteration businesses to see what adding a zipper would cost.

Date of experience: April 14, 2022
Canada
1 review
0 helpful votes
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Ok. Just hoping the shipping will be as fast as predicted.

Date of experience: April 14, 2022
New Zealand
1 review
0 helpful votes
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Dresses
April 14, 2022

So far so good easy ordering. I was dissappointed with the fabric, very synthetic feel and look

Date of experience: April 14, 2022
Maryland
1 review
0 helpful votes
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Sandals and shirt
May 14, 2022
Updated review

Was very dissatified with products shoes did not fit right and blouse was too big. I wanted to send back for refund the shipping was as much as the purchase price bcause it was going to China. Had I known the product was from China I would not have ordered them. Very dissatified and will never order again. You did offer 5 percent refund and keep product so I took that which i have received $7. Something for an order that was about $54.00

Date of experience: April 14, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to avoid unnecessary inconvenience to customers, we usually offer partial refunds and you can still keep these items, sorry that you are not satisfied

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Very easy to use
March 10, 2022
Previous review

Very easy to use

Date of experience: March 10, 2022
California
2 reviews
0 helpful votes
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Summer Clothing
April 14, 2022
Updated review

Love this site, for sweaters and tops and shoes, but the dresses really run big and I am a small person, otherwise the choices are great! Beverley Collins, Rancho Palos Verdes, CA ******* Oh, by the way, the sales are great, but returns are a little difficult.

Date of experience: April 14, 2022

Shopping was easy and fast
September 13, 2021
Previous review

Shopping was easy and fast

Date of experience: September 13, 2021
Kansas
1 review
0 helpful votes
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Easy shopping
April 14, 2022
Updated review

Shopping was easy and fun to look at all the clothes. Not always a good fit in size though.

Date of experience: April 14, 2022

Shopping was fun
March 20, 2022
Previous review

Shopping was fun. I find the shipping & handling a little high.

Date of experience: March 20, 2022
New York
3 reviews
0 helpful votes
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2 Dresses
April 14, 2022
Updated review

Ordering is fine but it takes a long time to receive the items.

Date of experience: April 14, 2022

So far I have ordered from JustFashionNow and my experience...
March 29, 2022
Previous review

So far I have ordered from JustFashionNow and my experience has been great.

Date of experience: March 29, 2022

Shopping has been convenient thus far, I hope to order...
February 15, 2022
Previous review

Shopping has been convenient thus far, I hope to order again in the future.

Date of experience: February 15, 2022

This is my first time shopping with you, the experience...
August 9, 2021
Previous review

This is my first time shopping with you, the experience was great. Thanks

Date of experience: August 9, 2021
Washington
2 reviews
0 helpful votes
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There was no size guide. I clicked on it and it only showed how to measure but didn't say anything about how to use those measurements to determine size

Date of experience: April 14, 2022
California
2 reviews
0 helpful votes
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Took a chance
May 14, 2022
Updated review

Sizes are smaller than what was ordered. Quality of fabric is minimum. Took longer than expected to receive order. And a replacement was sent instead of what I ordered that was now out of stock.

Date of experience: April 14, 2022

Wonderful variety at Reasonable prices
March 15, 2022
Previous review

Wonderful variety at Reasonable prices. Easy checkout.

Date of experience: March 15, 2022
Georgia
2 reviews
0 helpful votes
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Return
May 14, 2022
Updated review

The product was good for the price I paid but neither the shirt nor the dress fit properly. I have contacted the email address listed for returns but have not heard back from anyone as of now. I am waiting to see where to ship the items for return.

Date of experience: April 14, 2022

Excellent choices, excellent prices, will need to see...
March 11, 2022
Previous review

Excellent choices, excellent prices, will need to see products before deciding.

Date of experience: March 11, 2022
Georgia
1 review
0 helpful votes
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Horrible sizing this is USA
May 14, 2022

Not only could I not fit the dress over my shoulders it is so tight around my shoulders your 3X is like a medium size here at 3X is for women that are 200 to 300 pounds not 90 and deceiving yeah you didn't explain that if I had to return it for any reason it might be caught at customs or there is a fee to get it back to you oh my God and you expect people to buy again and be happy with your product the merchandise was beautiful well done but oh my God you cannot fit into these bloody dresses not when you're 225 pounds you've got to regulate your sizing to America

Date of experience: April 14, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Canada
1 review
0 helpful votes
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Smooth. No glitches in transaction. Understood and applied coupons.

Date of experience: April 14, 2022
Canada
1 review
0 helpful votes
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So far, so good. I will see how good your clothes are, and the delivery time. If everything is good, you will see me often

Date of experience: April 14, 2022
Canada
1 review
0 helpful votes
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Just fab.
April 14, 2022

Images provided were very useful. Shipping method should be specified.

Date of experience: April 14, 2022
North Carolina
1 review
0 helpful votes
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Everything that I have ordered is too small or the materials are thin. Not much thread count.

Date of experience: April 14, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347