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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I should have figured it was too good to be true, not one of my order fit they were all extremely big and nothing looked like the pictures, it was like I bought something else. You all should be a shame of yourselves showing those picture knowing the clothes does not look like that.
Please do not send me anymore email I wasted my $120.00 it does not worth paying $60.00 to ship them back I am throwing them out. I don't own anything that looks so cheap and horrible.
It has been great the prices and the style of clothing fits for all size
Delivery was too long. Shipping too high, but prices were OK.
Not the quality material as shown in pictures on website. Also fit is not correct. Sent email April 18th, no response.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Could you please provide us the number of your order so that we can better solve your problem?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I was expecting clothing that would fit true to size, was disappointed.
I'm working on loosing weight, but I can't even wear my dress.
After over a month wait i still don't have all my items. I've done the whole live chat multiple times. They divided my order for some reason leaving out two items, that were sent back because they didn't have my full address on the shopping label. So still have to wait for the last two orders, summer will be over by the time this is resolved! On to the quality smh... I went to try on am outfit and it has holes in it from being cut in a few places. It's not even worth the money. Time and aggravation to return. The materials look nothing like the pictures. I will NEVER EVER order from this company again. This experience has been one of the most annoying shopping events in my life. Don't waist your time or money!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Could you please provide us the number of your order so that we can better solve your problem?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I bought a dress which looks fantastic in the site but the fabric seems like a shower curtain type and the dress resembles a moo moo dress. It's really nothing like the picture and I'm a skinny person.
And I haven't even received the rest of the merchandise and I tried to cancel the order but was informed that "due to hygiene concerns earrings cannot be returned". Really. It's a very bad business indeed.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Not what I expected. Disappointed in dress. Took way too long. Item is being returned.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Was fun shopping at home. Just sit down and take my time didnt have to rush. Didnt have to drive in heavy traffic. There is a lot to choose from, and the prices are reasonable.
The quality was okay but this was not the color I needed they were more burgundy than purple.
The order I placed took a month to receive, wrong size, I'm not sending it back I, will give it to someone else my experience was horrible I will never order from you again.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Waited a few weeks for delivery. When it came, the fabric for the dress was thin and appeared more like a nightgown than a dress.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
So far, the shopping experience is good
Shirt bought for sister-in-law who totally loves the shirt - style, fit, fabric.
Showing some beautiful clothing on yr site
Merchandise was abysmal - cheaply made, sizes inconsistent, material disgusting. One top marked XL couldn't fit a Barbie Doll other piece labeled XL would have fit 5 people into the top. Waited for a week for reply from them about returning. Didn't hear back so I mailed the package off to the return address on their original package located in Jamaica, NY. Then I get an email from them telling me to mail clothing back to China. NO WAY. The package was already delivered to their NY address and they want me to somehow retrieve this package and mail to China! Shame on me for trusting yet another Chinese scam company. Please Please people DO NOT BUY FROM THIS COMPANY!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding replies, we recommend that you check your mailbox and trash to avoid missing replies, hope this will help.
As for the return issue, the original packaging is not our return address, please note that unauthorised returns will not be refunded
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I liked the assortment in clothes...
Was a good experience for me, never ordered online before.
All to big - I got online to request a return slip - the response stated I would receive a shipping return within 24-48hrs...
On ne dit pas qu'il s'agit de devises américaines; il n'y a pas de description des tissus.
C'est vrai, mais à la fin de la facture, il est toujours possible d'annuler la commande.
La compagnie aurait avantage à faire connaître les prix en dollars canadiens et ajouter la description des tissus.
One top was way too small and one top was too big - and they were the same size! When I tried to return the small one for a bigger size, I was told I had to pay the postage to CHINA! Goodwill got a brand new top. I asked to be removed from the mailing list.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
So far, so good. Very worried about size and ability to return if it doesn't fit.
The process is easy. Returns are still a challenge I have had great results and some mediocre. My wife likes all her choices. My daughter not so much. The after sale corrections are difficult if non existant.
I ordered 3 tops in a size 2 larger than I ysually wear. They are so small I cannot wear them. One is very poorly made. All I can do is give them to Goodwill. You have lost a customer
Wish the laundry tips were more specific about each article, instead they are generically the same for all items. The sizing ran larger than anticipated. Need to return but due to the foreign destination I was encouraged to take a reduced credit instead of returning, thus they make money any way you look at it. Love the looks of the items but it takes way too long to receive them and then returns are not easy. Probably will not order from them again because of it.
Wish the laundry tips were more specific about each article.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!