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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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122,395 reviews

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New York
1 review
1 helpful vote
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Awful
May 20, 2022
Updated review

I should have figured it was too good to be true, not one of my order fit they were all extremely big and nothing looked like the pictures, it was like I bought something else. You all should be a shame of yourselves showing those picture knowing the clothes does not look like that.

Please do not send me anymore email I wasted my $120.00 it does not worth paying $60.00 to ship them back I am throwing them out. I don't own anything that looks so cheap and horrible.

Date of experience: April 20, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


It has been great the prices and the style of clothing...
March 21, 2022
Previous review

It has been great the prices and the style of clothing fits for all size

Date of experience: March 21, 2022
California
1 review
0 helpful votes
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Shipping Cost too high
May 20, 2022

Delivery was too long. Shipping too high, but prices were OK.

Date of experience: April 20, 2022
Michigan
1 review
1 helpful vote
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Not the quality material as shown in pictures on website. Also fit is not correct. Sent email April 18th, no response.

Date of experience: April 20, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Could you please provide us the number of your order so that we can better solve your problem?

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
2 reviews
0 helpful votes
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I was expecting clothing that would fit true to size, was disappointed.
I'm working on loosing weight, but I can't even wear my dress.

Date of experience: April 20, 2022

Great products to choose from
March 19, 2022
Previous review

Great products to choose from

Date of experience: March 19, 2022
Florida
1 review
1 helpful vote
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After over a month wait i still don't have all my items. I've done the whole live chat multiple times. They divided my order for some reason leaving out two items, that were sent back because they didn't have my full address on the shopping label. So still have to wait for the last two orders, summer will be over by the time this is resolved! On to the quality smh... I went to try on am outfit and it has holes in it from being cut in a few places. It's not even worth the money. Time and aggravation to return. The materials look nothing like the pictures. I will NEVER EVER order from this company again. This experience has been one of the most annoying shopping events in my life. Don't waist your time or money!

Date of experience: April 20, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Could you please provide us the number of your order so that we can better solve your problem?

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Florida
1 review
2 helpful votes
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I bought a dress which looks fantastic in the site but the fabric seems like a shower curtain type and the dress resembles a moo moo dress. It's really nothing like the picture and I'm a skinny person.
And I haven't even received the rest of the merchandise and I tried to cancel the order but was informed that "due to hygiene concerns earrings cannot be returned". Really. It's a very bad business indeed.

Date of experience: April 20, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

New Mexico
1 review
0 helpful votes
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Order Experience.
May 19, 2022
Updated review

Not what I expected. Disappointed in dress. Took way too long. Item is being returned.

Date of experience: April 19, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Very good
March 20, 2022
Previous review

Very good. Just hope the quality is good.

Date of experience: March 20, 2022
Florida
1 review
0 helpful votes
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Shopping Experience
April 19, 2022

Was fun shopping at home. Just sit down and take my time didnt have to rush. Didnt have to drive in heavy traffic. There is a lot to choose from, and the prices are reasonable.

Date of experience: April 19, 2022
Indiana
1 review
0 helpful votes
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NOT MY COLOR
April 19, 2022

The quality was okay but this was not the color I needed they were more burgundy than purple.

Date of experience: April 19, 2022
Maryland
1 review
0 helpful votes
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Horrible is the best way to say it.
May 19, 2022
Updated review

The order I placed took a month to receive, wrong size, I'm not sending it back I, will give it to someone else my experience was horrible I will never order from you again.

Date of experience: April 19, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Web site every to use
March 20, 2022
Previous review

Web site every to use.

Date of experience: March 20, 2022
Iowa
2 reviews
0 helpful votes
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Fabrics thin; dress like a nightgown
May 19, 2022
Updated review

Waited a few weeks for delivery. When it came, the fabric for the dress was thin and appeared more like a nightgown than a dress.

Date of experience: April 19, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


So far, the shopping experience is good
March 19, 2022
Previous review

So far, the shopping experience is good

Date of experience: March 19, 2022
Canada
1 review
0 helpful votes
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Casual Shirt
April 19, 2022
Updated review

Shirt bought for sister-in-law who totally loves the shirt - style, fit, fabric.

Date of experience: April 19, 2022

Showing some beautiful clothing on yr site
April 19, 2022
Previous review

Showing some beautiful clothing on yr site

Date of experience: March 20, 2022
Illinois
2 reviews
1 helpful vote
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Merchandise was abysmal - cheaply made, sizes inconsistent, material disgusting. One top marked XL couldn't fit a Barbie Doll other piece labeled XL would have fit 5 people into the top. Waited for a week for reply from them about returning. Didn't hear back so I mailed the package off to the return address on their original package located in Jamaica, NY. Then I get an email from them telling me to mail clothing back to China. NO WAY. The package was already delivered to their NY address and they want me to somehow retrieve this package and mail to China! Shame on me for trusting yet another Chinese scam company. Please Please people DO NOT BUY FROM THIS COMPANY!

Date of experience: April 19, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Regarding replies, we recommend that you check your mailbox and trash to avoid missing replies, hope this will help.

As for the return issue, the original packaging is not our return address, please note that unauthorised returns will not be refunded

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Canada
1 review
0 helpful votes
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I liked the assortment in clothes...
Was a good experience for me, never ordered online before.

Date of experience: April 19, 2022
Minnesota
1 review
0 helpful votes
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All to big - I got online to request a return slip - the response stated I would receive a shipping return within 24-48hrs...

Date of experience: April 19, 2022
Canada
1 review
0 helpful votes
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On ne dit pas qu'il s'agit de devises américaines; il n'y a pas de description des tissus.
C'est vrai, mais à la fin de la facture, il est toujours possible d'annuler la commande.
La compagnie aurait avantage à faire connaître les prix en dollars canadiens et ajouter la description des tissus.

Date of experience: April 18, 2022
Washington
2 reviews
0 helpful votes
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Terrible Return Process
May 18, 2022
Updated review

One top was way too small and one top was too big - and they were the same size! When I tried to return the small one for a bigger size, I was told I had to pay the postage to CHINA! Goodwill got a brand new top. I asked to be removed from the mailing list.

Date of experience: April 18, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


So far, so good
March 19, 2022
Previous review

So far, so good. Very worried about size and ability to return if it doesn't fit.

Date of experience: March 19, 2022
Arizona
1 review
0 helpful votes
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Ambivelent
April 18, 2022

The process is easy. Returns are still a challenge I have had great results and some mediocre. My wife likes all her choices. My daughter not so much. The after sale corrections are difficult if non existant.

Date of experience: April 18, 2022
Florida
1 review
0 helpful votes
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NEVER AGAIN!
April 18, 2022

I ordered 3 tops in a size 2 larger than I ysually wear. They are so small I cannot wear them. One is very poorly made. All I can do is give them to Goodwill. You have lost a customer

Date of experience: April 18, 2022
Kentucky
1 review
0 helpful votes
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Sizing
April 18, 2022
Updated review

Wish the laundry tips were more specific about each article, instead they are generically the same for all items. The sizing ran larger than anticipated. Need to return but due to the foreign destination I was encouraged to take a reduced credit instead of returning, thus they make money any way you look at it. Love the looks of the items but it takes way too long to receive them and then returns are not easy. Probably will not order from them again because of it.

Date of experience: April 18, 2022

Wish the laundry tips were more specific about each...
April 18, 2022
Previous review

Wish the laundry tips were more specific about each article.

Date of experience: March 19, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347