Joom

25% of my orders are not delivered, If you do get a refund you lose out on the currency conversion. They are no cheaper than your local budget shop, in fact over the total I lost out. Average order delivery is 2 months

I often order on this site, sometimes it's too long, but much cheaper than I can buy in specialized shops. Last thing I bought there were brushes for the nailart. I'm pleased. Thanks. The only cons is the long shipping.

I ordered a relatively expensive item from this website, as Joom by far had the best price for the item ( my item was for sale on Joom for about 300 Canadian dollars, Amazon and other sites have it for about 500 Canadian dollars. Jacked way up)

Since I have never heard of this website before, it basically just me taking a risk, willing to lose the $300. Especially when I read the other reviews for Joom on here.

Happy to report that I got the item, it shipped to me within the time frame that Joom communicated, and arrived in perfect condition.

Pleasant surprise.

All products are inferior, fraud sellers and poor support. I've ordered 3 products from this site two of them didn't work and one didn't arrive. The shipping speed is very very worst and that too without any tracking no. They just refund the amount if we don't receive the product or the product is bad and that too after waiting for more than 2 months instead of sending a product to us. I'd suggest going with amazon as that is far better and trustworthy than Joom. Worst experience

Still waiting for our dresses. We ordered those dress for the wedding end of October but till to date we didn`t receive anything from you. It is very stressful now we dont know what to do anymore. I learn my lesson not to buy anything online in my life again

I wish that I'd never heard of this God-awful company! I ordered what was advertised as a USB Blu-ray player, but what arrived was anything but. It could play everything... except Blu-ray discs! When I asked to be refunded, they said that I must send a video of the fault(?) and that I would have to return it to Guangdong, China, at my non-refundable expense - about £20; the player only cost £25. When I stated to them that the blame lay with them, they more or less said, "Hard luck, Matey!"... some company!

I ordered a doll for my daughter and It is not even close to the description that Joom has up. It says it's soft silicone vinyl doll... And when I received it the limbs are made of a very firm non-mobile plastic. I sent an email about the discrepancy in the doll description and I was told send pictures for proof, And after those pictures weren't good enough I also had to send a picture of the shipping label. After a third email form me, I was questioning the customer service on whether or not this was just a joke or massive delay so you can't get your money back, just keep asking for things that push you past your return date. Lastly I was requested to send more pictures and a video of how hard the plastic was. This place is a complete scam if you buy anything and it does not match the description or what you were expecting... Don't expect anything from this completely useless overseas company. Buy American!

Please be careful when order from JOOM. The sizes are not true to their description, worst of all, I ordered three items in one order, all the same size, one came the right size the other two way too small, so it is not only the sizes do not match, it's also in on pack they have different sizes. I tried to replace them, had to sent a lot of pictures to prove that they are different sizes, still was required more picture and it was for several time, so I gave up. I spent more time providing the evidences for the wrong size than it worth my time. They still told me I did not have enough evidences :)

Takes weeks for delivery. No after service no response from emails avoid at all cost or experience poor service

No communication no response felt cheated

You get what you pay for! There are lots of cheap products on Joom and I have purchased a lot from them. I've had a couple of really crap quality items but they refunded me no problems. If you're looking for cheap branded stuff like UGG you ain't getting genuine ones on Joom. The Chinese are great at copies/fakes and I've actually had better fake than original versions as they put that much effort into getting it right it was so well made! I use Joom at least once a week, never any real problems that they haven't sorted out. Make sure you read the description properly as headline is sometimes different from discription. I just checked and have ordered 129 times and had 2 refunded as poor quality or not matching description.