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JeuliaReviews 6,628

3.1

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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
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Florida
1 review
0 helpful votes
Follow Mandee A.
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I was Leary about buying a ring online without trying it on. I bought my ring with the "confidence" that I could return or exchange it for something else had I not been pleased once I got to try it on. I wasn't aware that due to the size I required I would be stuck with it. It is a pretty ring, just not for me.

Date of experience: January 10, 2018
Tennessee
1 review
1 helpful vote
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Beautiful ring
January 13, 2018

Great ring. Processing my order took longer than I thought it would. Did not receive by christmas. The ring was beautiful. My wife loved her ring. The expedited shipping was in 3 days. Just almost 10 days after c hristmas. I guess there 3 days processing does not apply to rings you have engraved. More like 15 days total. To fill your order

Date of experience: January 10, 2018
Oklahoma
1 review
0 helpful votes
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Absolutely adore my ring
January 13, 2018

The quality of the rings are so much better in person. They sparkle like true diamonds, the cut and finish are flawless. The band will NOT turn your finger green, I wear mine every day. I just go ahead and tell everyone its a real diamond, and no one thinks differently. Amazing brand, amazing customer service.

Date of experience: January 9, 2018
Florida
1 review
0 helpful votes
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The ring is great but how dare you charge me $20.00 Shipping when I clearly checked off free shipping. I called & you were suppose to get back with me but never did. When I go back & look in my phone the free shipping is checked & the total is $87.96. That was so wrong to do to a 1st time buyer. I will be unsubscribing to your website & spreading the word on social media. I sincerely hope the $20.00 was worth it.

Date of experience: January 9, 2018
Jeulia J. — Jeulia Rep
over a year old

Hi Saron, thank you for your comment. We have various different shipping methods that the customer can choose before the checkout. After checking your order, you picked UPS expedited shipping that's why charged you $20. Besides, regarding this issue, our colleague Reiner indeed called you back to discuss your order but didn't get a response. We will send you an email via our ticket system again and provide you a proper solution, please kindly reply to us there. Thank you.

New York
2 reviews
1 helpful vote
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I just ordered my ring last week. I got confirmation from company it was being shipped a couple days ago. I got it in the mail yesterday. It is as bright and shining as it said it would be. I love my ring and can see myself buying more. LOVE IT!

Date of experience: January 9, 2018
Malaysia
1 review
0 helpful votes
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Gorgeous
January 13, 2018

I simply am in LOVE love love with this ring! Such a unique design with very neat details. My second ring from JEULIA

Date of experience: January 9, 2018
California
1 review
1 helpful vote
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These rings are High quality almost real looking rings. So many rings as hard to make up my mind which 1I like best.

Date of experience: January 9, 2018
Canada
1 review
0 helpful votes
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Live it
January 13, 2018

Very nice ring cam shipped on time actually a few days early size is a sure fit An has smooth lines feels good to wear An is true to picture advertising when I seen it I had to have an I wear it everyday it dont turn your finger An dont tarnish only wish was that my stones were dark but thats not the company fault mine kids born in months with light stones lol I just love it

Date of experience: January 9, 2018
Texas
1 review
0 helpful votes
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Not as expected
February 18, 2021

The stone had little to no color, not at all like it appeared. Stones were bland and detail is poor. Will not be ordering again

Date of experience: January 9, 2018
Pennsylvania
1 review
0 helpful votes
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Beautiful ring
May 5, 2021

Beautiful ring and fast shipping. Getting a lot of compliments on it. Thank you for the great ring.

Date of experience: January 9, 2018
New York
1 review
0 helpful votes
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Spectacular awe!
January 11, 2018

My original order delivered and of the two rings I ordered, one did not fit, nor did it compliment my style. I contacted Juelia and the service and instructions were excellent. I did a ring exchange for a style more flattering to my liking. I couldnt believe how beautiful it was! Not gaudy at all! This is agreat piece to wear when you dont want to wear or travel with expensive diamonds. Shine and brilliance is spectacular. Yes I recommend! My knuckles are big so I sized up.

Date of experience: January 9, 2018
California
1 review
1 helpful vote
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Stunning!
January 13, 2018

I have been looking for a ring for a long time because my wedding rings haven't fit me in 3 years due to an Illness. I came across this setting and loved it. I was excited about receiving this and got it today. It only took 1 week from the time i ordered it till it was delivered. It's absolutely stunning.

Date of experience: January 9, 2018
New Jersey
1 review
0 helpful votes
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Cost too much to exchange item
January 13, 2018

I feel it cost way too much to exchange an item when the size was mistakenly ordered wrong. I am very disappointed that I cannot wear the ring, and cannot afford to send it back and pay to receive it again. It is just not worth all that trouble and cost. I would end up paying shipping three times, I feel that is not good customer service!

Date of experience: January 9, 2018
Wisconsin
1 review
1 helpful vote
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Beautiful Ring
January 13, 2018

Purchased a ring for my left handed bride of 37 years who is tough on her rings. Prongs are sturdy, and doesnt catch on anything, and keeps its brilliance. Very satisfied!

Date of experience: January 9, 2018
California
3 reviews
2 helpful votes
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Looks like a diamond
January 13, 2018

I love Jeulia rings. Every white sapphire ring that I have ordered from them has been so beautiful and sparkly and they have timely shipping, I use these rings when I go on vacation so I dont have to take them on my expensive wedding set and no one can tell the difference between this and a real diamond, I would definitely recommend their rings

Date of experience: January 9, 2018
Virginia
2 reviews
1 helpful vote
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Beautiful ring
January 13, 2018

I just received my beautiful ring today, January 9th so can't give an honest review yet. I can say that my ring is very beautiful, I hope that it stays exactly like it is wearing it daily..

Date of experience: January 9, 2018
Utah
1 review
1 helpful vote
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Engagement rings
January 13, 2018

The ring I purchased, was beautiful. Very good quality. The ring arrived very quickly. I was very pleased overall.

Date of experience: January 9, 2018
Nebraska
5 reviews
0 helpful votes
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Need to exchange for a size larger
January 13, 2018

At fist I wanted to return the ring and the person kept trying to sell me something else now I want to exchange it to a size 8

Date of experience: January 9, 2018
Virginia
1 review
1 helpful vote
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Melissa's review
January 13, 2018

The ring came sooner than I thought it would, and it is simply gorgeous! I was worried because I ordered it from an add on Facebook, but I have no complaints! I wear the ring everyday, and it still looks great!

Date of experience: January 9, 2018
Texas
1 review
0 helpful votes
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Almost 5 stars
January 12, 2018

I have ordered several rings from Juelia and have been very pleased until the last one. I am returning it because it does not have the bling, bling my other orders has. But, I am looking at others I may want.

Date of experience: January 9, 2018

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572