On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
We monitor reviews for authenticity
I was Leary about buying a ring online without trying it on. I bought my ring with the "confidence" that I could return or exchange it for something else had I not been pleased once I got to try it on. I wasn't aware that due to the size I required I would be stuck with it. It is a pretty ring, just not for me.
Great ring. Processing my order took longer than I thought it would. Did not receive by christmas. The ring was beautiful. My wife loved her ring. The expedited shipping was in 3 days. Just almost 10 days after c hristmas. I guess there 3 days processing does not apply to rings you have engraved. More like 15 days total. To fill your order
The quality of the rings are so much better in person. They sparkle like true diamonds, the cut and finish are flawless. The band will NOT turn your finger green, I wear mine every day. I just go ahead and tell everyone its a real diamond, and no one thinks differently. Amazing brand, amazing customer service.
The ring is great but how dare you charge me $20.00 Shipping when I clearly checked off free shipping. I called & you were suppose to get back with me but never did. When I go back & look in my phone the free shipping is checked & the total is $87.96. That was so wrong to do to a 1st time buyer. I will be unsubscribing to your website & spreading the word on social media. I sincerely hope the $20.00 was worth it.
I just ordered my ring last week. I got confirmation from company it was being shipped a couple days ago. I got it in the mail yesterday. It is as bright and shining as it said it would be. I love my ring and can see myself buying more. LOVE IT!
These rings are High quality almost real looking rings. So many rings as hard to make up my mind which 1I like best.
Very nice ring cam shipped on time actually a few days early size is a sure fit An has smooth lines feels good to wear An is true to picture advertising when I seen it I had to have an I wear it everyday it dont turn your finger An dont tarnish only wish was that my stones were dark but thats not the company fault mine kids born in months with light stones lol I just love it
The stone had little to no color, not at all like it appeared. Stones were bland and detail is poor. Will not be ordering again
Beautiful ring and fast shipping. Getting a lot of compliments on it. Thank you for the great ring.
My original order delivered and of the two rings I ordered, one did not fit, nor did it compliment my style. I contacted Juelia and the service and instructions were excellent. I did a ring exchange for a style more flattering to my liking. I couldnt believe how beautiful it was! Not gaudy at all! This is agreat piece to wear when you dont want to wear or travel with expensive diamonds. Shine and brilliance is spectacular. Yes I recommend! My knuckles are big so I sized up.
I have been looking for a ring for a long time because my wedding rings haven't fit me in 3 years due to an Illness. I came across this setting and loved it. I was excited about receiving this and got it today. It only took 1 week from the time i ordered it till it was delivered. It's absolutely stunning.
I feel it cost way too much to exchange an item when the size was mistakenly ordered wrong. I am very disappointed that I cannot wear the ring, and cannot afford to send it back and pay to receive it again. It is just not worth all that trouble and cost. I would end up paying shipping three times, I feel that is not good customer service!
Purchased a ring for my left handed bride of 37 years who is tough on her rings. Prongs are sturdy, and doesnt catch on anything, and keeps its brilliance. Very satisfied!
I love Jeulia rings. Every white sapphire ring that I have ordered from them has been so beautiful and sparkly and they have timely shipping, I use these rings when I go on vacation so I dont have to take them on my expensive wedding set and no one can tell the difference between this and a real diamond, I would definitely recommend their rings
I just received my beautiful ring today, January 9th so can't give an honest review yet. I can say that my ring is very beautiful, I hope that it stays exactly like it is wearing it daily..
The ring I purchased, was beautiful. Very good quality. The ring arrived very quickly. I was very pleased overall.
At fist I wanted to return the ring and the person kept trying to sell me something else now I want to exchange it to a size 8
The ring came sooner than I thought it would, and it is simply gorgeous! I was worried because I ordered it from an add on Facebook, but I have no complaints! I wear the ring everyday, and it still looks great!
I have ordered several rings from Juelia and have been very pleased until the last one. I am returning it because it does not have the bling, bling my other orders has. But, I am looking at others I may want.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi Saron, thank you for your comment. We have various different shipping methods that the customer can choose before the checkout. After checking your order, you picked UPS expedited shipping that's why charged you $20. Besides, regarding this issue, our colleague Reiner indeed called you back to discuss your order but didn't get a response. We will send you an email via our ticket system again and provide you a proper solution, please kindly reply to us there. Thank you.