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JeuliaReviews 6,628

3.1

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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
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California
1 review
0 helpful votes
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Wonderful experience.
February 5, 2018

This was my 1st purchase from Jeulia. The ring arrived faster than I expected, was packaged beautifully, and was absolutely gorgeous, just exactly like the picture. I am very happy customer.

Date of experience: February 3, 2018
California
1 review
0 helpful votes
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Love my Wedding Ring
February 3, 2018

I love my ring... I've had it for 19 months and it has not turned my finger green and the stones are still brilliant looking

Date of experience: February 3, 2018
Colorado
2 reviews
0 helpful votes
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Large
February 3, 2018

This ring is just what you said and showed it to be. It is just too big for my hand and my tastes. I looked at it for months before I purchased. I just made the wrong decision.

Date of experience: February 3, 2018
California
1 review
0 helpful votes
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Thresia
February 3, 2018

I love. My rings they are very beautiful. I gave them a five star rating. I got two of. Them and I love them.

Date of experience: February 3, 2018
Illinois
1 review
0 helpful votes
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Amazing Ring!
February 3, 2018

The ring is just what I wanted and it is so beautiful, so beautiful I cried. It is the perfect size and even prettier in person. The picture does not do it justice.

Date of experience: February 3, 2018
Wisconsin
1 review
0 helpful votes
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Thank you
February 2, 2018

I have my fiance her new ring and she was very satisified. Thank you for putting a smile back on her face.

Date of experience: February 2, 2018
Wyoming
1 review
0 helpful votes
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My ring is even more stunning in person! I have several other faves I plan on buying, soon!
I definitely recommend Jeulia... for any occasion!

Date of experience: February 2, 2018
Tennessee
1 review
0 helpful votes
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Great jewelry
February 2, 2018

Easy online experience, quick shipping, decent prices. I would like to see lower shipping costs though.

Date of experience: February 2, 2018
Massachusetts
1 review
0 helpful votes
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Ring
February 2, 2018

Great experience. Packaging was very well done. The ring is beautiful and fits. It is beautiful! Will shop again in the near future.

Date of experience: February 2, 2018
Tennessee
1 review
0 helpful votes
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Fantastic
March 6, 2018

This is Mary Johns wife I am so happy with my purchase. I ordered the rose gold wedding set and it is just beautiful. First time I ever ordered rings online that actually fit. Didnt have to have a sizer! So I am super pleased!

Date of experience: February 2, 2018
Georgia
1 review
0 helpful votes
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Wonderful
February 2, 2018

Excellent the stone was a little bigger than I thought it would be but other an that I really like it.

Date of experience: February 1, 2018
New Mexico
1 review
0 helpful votes
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Picture made it look better
February 1, 2018

Looks cheap I really didnt like cant even read engraving not gonna return was a gift but I paid for it and not happy at all

Date of experience: February 1, 2018
New Jersey
3 reviews
0 helpful votes
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Beautiful rings
February 2, 2018

The quality of the rings are excellent and the service is terrific.
I would order over and over again highly recommended

Date of experience: February 1, 2018
Germany
1 review
2 helpful votes
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They don't honor there agreement on shipping and are not willing to reimburse me for there mess up. I paid for 1 to 4 business days shipping and didn't get it until the 5th business day after they said my order was on its way. On top of that a week later we have had stones fall out of our rings and there wanting me to pay more money to ship it to them to get it fixed. I would not recommend them to anyone.

Date of experience: February 1, 2018
Jeulia J. — Jeulia Rep
over a year old

We are genuinely sorry to hear that your experience with us was anything less than positive, Lucan. Despite our effort to deliver your order on time using UPS Express Delivery Service, it’s quite unfortunate that we didn’t meet up with the time allotted for the delivery of your order due to issues with the shipping company. We are very sorry for truncating your plans for your rings, and we will do our best to ensure this never happens again. Please understand that all our products are quality-checked before shipping, unfortunately, a few defective pieces may sometimes fall through the cracks. As per record, one of my colleagues from the customer satisfaction team has accepted your repair request and promised to refund you the return shipping charge after receiving the defective ring. Please remember to offer us the shipping carrier you used and tracking No. Of the return package so that we could repair your ring without delay. We do apologize for any inconvenience caused you, and we still want to do everything we can to make you happy again. Should you need any further assistance, please contact our customer satisfaction team at service@jeulia.com at any time. Thanks.

Colorado
1 review
0 helpful votes
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Good customer service
February 2, 2018

Had a small misunderstanding at first but was finally able to arrange a return and exchange for what was considered a special order due to size of the ring. They even refunded the difference between the original purchase and the item I got in exchange. I think there is a language issue but keep trying to explain your issue and they will help you resolve it!

Date of experience: February 1, 2018
California
1 review
0 helpful votes
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Great!
February 1, 2018

I was very happy with the service and the product. I will be a return customer. Arrived very quickly.

Date of experience: January 31, 2018
Texas
1 review
0 helpful votes
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I have ordered numerous items from Juelia jewelry I am always happy and satisfied when I receive it it is everything it is in the pictures and then some love it

Date of experience: January 31, 2018
Arizona
1 review
0 helpful votes
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Great Value!
February 1, 2018

My wife loved her ring, as well as everyone else. Shipped very fast. Im glad that we found this company.

Date of experience: January 31, 2018
Texas
3 reviews
0 helpful votes
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Satisfied with the quality
March 4, 2018

Thank you so much for your service... love all the designs, quality and great service... keep up the great work

Date of experience: January 31, 2018
Montana
1 review
0 helpful votes
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I purchased a two stone ring almost 2 years ago and it is still as beautiful ans the day I got it. I shower, wash dishes and play in the dirt with it on, no wear and bright and shiney as always

Date of experience: January 31, 2018

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572