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JeuliaReviews 6,628

3.1

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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
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New York
1 review
3 helpful votes
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Not happy with customer service
January 31, 2018

Never received my order haven't heard anything on why i have not received it yet put in claim with them and ups there email said i would hear back within 48 hrs here it is almost a week later

Date of experience: January 31, 2018
Jeulia J. — Jeulia Rep
over a year old

We are genuinely sorry for the bad experience, and I know what happened was disappointing, George. UPS express shipping is a reliable shipping company and provides a professional door-to-door delivery service, and what has happened to your package is abnormal. We feel so sad to hear that you have not successfully received your package although the tracking information shows that the mailman has left your packet at the front door on 01/24/2018. Your case has been taken good care of by our support team, and they have asked UPS to conduct an investigation in regard to this issue. The investigation normally takes around 8-15 working days, so your patience is much appreciated. Our support team has sent you an email at the same time explaining the current situation with this issue, and they will inform you the result of the investigation once getting updated by UPS. Thanks for your patience and understanding.

Alabama
3 reviews
0 helpful votes
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Very Satisfied
February 1, 2018

The ring set is beautiful. Jeulia ships quickly. I wasn't sure I was going to like this set after I ordered it, but I really do. I am in the process of losing weight and ordered this set to have something sparkly to wear until I reach goal weight and can have wedding ring resized. Happy

Date of experience: January 31, 2018
New York
2 reviews
0 helpful votes
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I ordered a wedding set which by the way am waiting for the proposal from my boyfriend but I didnt want him spending a ton of money, the rings on here are beautiful and I got to pick it out myself, now he just needs to ask me to marry him! I also ordered another beautiful ring with two hearts on it and I get compliments every time I wear it.

Date of experience: January 31, 2018
California
1 review
0 helpful votes
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Beauitful Ring
January 31, 2018

It's a beautiful ring! Very sparkly! A great quality ring! I LOVE IT! Keep up the great styles Jeulia!

Date of experience: January 30, 2018
West Virginia
1 review
0 helpful votes
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Absolutely wonderful!
January 31, 2018

My rings are prettier than those pictured online and arrived right on time. I absolutely enjoyed that our rings were priced well below actual price. I love the black rings way more than any gold rings.

Date of experience: January 30, 2018
California
1 review
0 helpful votes
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Returning Customer!
January 31, 2018

I am a big fan of ALL Jeulia's products and will be a return shopper. The quality of their jewelry is excellent and with the prices. You cannot go wrong!

Date of experience: January 30, 2018
Tennessee
1 review
0 helpful votes
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Love it
January 30, 2018

Great fit an on time delivery. I love it everyone complements me on it. Have told all my friends about your website. Can't wait to order more.

Date of experience: January 30, 2018
Wisconsin
1 review
0 helpful votes
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Fast delivery and true to size
January 30, 2018

Like it very much, got many compliments and delivery was faster than expected. Husband thought it cost more than it did because of all the detail

Date of experience: January 30, 2018
Florida
1 review
0 helpful votes
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I ordered a ring that was similar in looks to my real wedding rings to wear while I had the originals resized and cleaned. I loved my Jeaulia ring so much that I have continued to wear it even after getting my real rings back.

Date of experience: January 29, 2018
Nevada
2 reviews
0 helpful votes
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Excellent
January 30, 2018

Met or exceeded every expectation. Great company to work with. Met or exceeded every expectation. Great company to work with. Met or exceeded every expectation. Great company to work with. Met or exceeded every expectation. Great company to work with.

Date of experience: January 29, 2018
Illinois
1 review
1 helpful vote
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Awesome
January 30, 2018

Love my ring. Ordered it. Came in when it was supposed. Looks beautiful and fits perfect. I will be buying more things!

Date of experience: January 29, 2018
Georgia
1 review
1 helpful vote
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Amazing
January 30, 2018

Got it within the 4 day period. This ring is beautiful! True to size! Its sparkly and simple amazing.

Date of experience: January 29, 2018
Michigan
1 review
0 helpful votes
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Absolutely Beautiful!
January 30, 2018

I got the ring very quickly and was very pleased! It was Absolutely Beautiful. But I guessed on the size and should have gotten a size bigger. So I haven't been able to wear it. But I had taken the tag off of it before I realized that it had to be left on to return. But I do love it!

Date of experience: January 29, 2018
Arizona
1 review
0 helpful votes
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Beautiful ring
January 30, 2018

Love everything about my purchase of this ring its beautiful, fits perfect! Ive had a lot of complements on it all good of course! I would definitely buy more the quality & value is grea!

Date of experience: January 29, 2018
North Carolina
1 review
0 helpful votes
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Amazing!
January 30, 2018

My rings are beautiful! Ive already gotten so many compliments and Ive only had them for a few days! The arrival time was right on point and satisfaction is gauranteed! Id recommend this site to anyone looking for beautiful rings at a great price!

Date of experience: January 29, 2018
Tennessee
1 review
0 helpful votes
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Bad product representation
January 28, 2018

I did. Not like what shown on web site. I received the ring and it looked incredibly fake like something out of a gumball machine.

Date of experience: January 28, 2018
Jeulia J. — Jeulia Rep
over a year old

Thanks for taking time to express your grievances on how our products do not meet up with your expectations, Julie. We are totally committed to providing the best possible service for you, so we will do everything we can to turn this around for you. As per record, our customer satisfaction team has already accepted your return request and has sent you our return address at the same time. Please remember to provide us with the tracking No. For the return package once you have shipped out the item because the tracking No. Is vital for us to confirm the receipt of the return. Our support team has sent you an email at the same time, please give us a reply if you need further assistance. Thanks for your cooperation and patience.

South Dakota
1 review
0 helpful votes
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For the price my ring is gorgeous and I have so many people always telling me how beautiful it is. Looks like a very expensive piece of jewelry... if they only knew!

Date of experience: January 28, 2018
Colorado
1 review
0 helpful votes
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It was a good experience to order from this company. The rings came in a few days and I was very satisfied with the quality.

Date of experience: January 28, 2018
Michigan
2 reviews
2 helpful votes
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Amazing!
January 29, 2018

I truly love the jewlery. It's hard to pick one at a time to get, haha. I'm not a girlie girl and have destroyed all my " real " jewlery in one way or another. The Sterling silver and lab created stones are a perfect fit for me. Plus did I mention they are beautiful.

Date of experience: January 28, 2018
Kansas
2 reviews
1 helpful vote
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Not as big
January 29, 2018

Not as big as I expected. If you buy this to wear as an everyday ring, expect the shine to go away. It doesnt stay buffed and polished long. But for the money, it's ok.

Date of experience: January 28, 2018

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572