On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
We monitor reviews for authenticity
I was looking a replacement as my wedding ring was too small and was afraid to get it resized. I found Jeulia online and thought the rings were beautiful. I chatted to one of the online operators as I was unsure of my size and they were able to advise and were friendly at all times. My ring was posted and I received notification it was on its way. I was wary as I'd never bought jewellery online, but when it arrived the presentation was lovely, the ring fitted perfect and it looked good so overall I had a good experience.
Absolutely beautiful. Was worried about whole purchase. Arrived week early in a very nice gift box with a beautiful necklace as a free gift. Will and do Recommend buying from Jeulia, I will again. Thank you Jeulia for a beautiful ring set. 10 stars
I love the ring that I ordered! It was of great quality and made well! I received it in a timely manner and it exceeded my expectations! I will definitely order from this company again! One great bonus about this company is that they offer half sizes as well which some companies don't! Thanks Jeulia for a great experience!
I purchased the double halo pear cut three band wedding set. I had them soldered together to hold them in place. This ring is stunning! I have bought from Jeulia once before this. I will buy from them again in the future.
I couldnt be happier with the ring I bought 2 years ago. The quality is remarkable! The diamond is beautiful. I wear it every day and it still looks exactly like it did when I got it. The fit is comfortable. I would highly recommend juelia!
BEAUTIEFUL DETAIL I CAN'T WAIT TO WARE IT. DON'T BELIEVE EVERYTHING YOU SEE OR HEAR BOUT OTHER REVIEWS. I WOULD DEFFINLTY BUY
I bought earrings and a ring and both pieces are absolutely beautiful. Great quality. Will be getting other pieces.
I bought my ring from Jeulia almost two years ago. I am hard on my rings and my Chrystals or diamonds invariably fall out but my ring from Jeulia looks as good as new still. I will definitely buy another ring in the future.
I purchased a Rose Gold ring JEWE0014 with Rose Gold earrings JEAR0006 on the 5th of this month. The quality of workmanship and the brilliance of the stone compares right up there with high quality diamond equivalents. If you are looking to buy your wife or significant other a high quality ring without breaking the bank you cannot go wrong with purchasing from Jeulia. I cannot recommend them any higher.
Its so beautiful! The shine never goes away & i get Compliments on it all the time! Very happy with my fiancés choice!
I recently got married this ring is absolutely perfect. Fits great, quality is great and it's absolutely beautiful! I love it and look forward to ordering more pieces from Jeulia.
Jewellery don't last for a year and they only give you "a year warranty" hmm. My fiance bought me jewellery from there several times thinking "let's give them another chance" since they are really nice, but the diamonds fall off if it's color it fades and customer service is horrible they will not help!. Never again we'll spend a penny on their jewellery it's sad Walmart jewelry last longer and its cheaper!
Eight years after my husband put my first, smaller, wedding ring on my finger, he put my Jeulia on it! Valentines Day 2018 I received the most gorgeous Princess- Cut, three piece ring. I am a teacher who washes her hands ALOT, it hasnt darkened or greyed at all! It is still as beautiful as when I opened that box. I get LOTS of compliments on it from students and other teachers. I love my Jeulia! Im a walking Jeulia advertisement! Will definitely order again!
I love my new ring! I hadn't received a text stating it had been shipped, so I e-mailed your support department. I got an immediate answer and received my ring just a few days later!
I took a risk and ordered a ring and I absolutely love it! Quick delivery. Beautifully boxed and a box inside the box. Cant wait to see what else they come up with.
I wanted to update my marriage set without breaking the bank. Jeulia helped in tbe best way. They look good online but when they arrived I was pleasantly surprised. Buying a birthstone ring next.
The ring is even more brilliant than the picture. Right size and easy shipment, received in just a few days. Would buy again and again from them.
I have one of your wedding rings and I love it. I recently found out I am allergic to gold so I can't wear my original ring which I love. My Jeulia ring is comparable in quality to my diamond/gold band. Thank you for making this affordable to me. I will buy from you again.
I have gotten 2 items from this company and have been very pleased with their quality and the service. I would highly recommend them (and have to my friends).
I bought a ring from their website. In real life they are really cheap looking no sparkle in the diamonds sound like tin when droped. Plus i had to pay custom tax on it £20 Just disappointing. Do your self favor and go to high street jewellery shop when the sale is on.
Hi Samantha, we are sorry to hear that the product was not what you expected. We carefully inspect all products before shipping, unfortunately, a few defective pieces may sometimes be overlooked. But don’t worry, our goal is to make sure you have a great shopping experience. So please submit a support request to our Customer Satisfaction Team so that we can help you resolve this issue. Besides, regarding the tax, depending on the specific country, some Customs offices charge tax on certain types of imported products at certain item quantities and declared values. Taxes are charged by their local Customs Office and country regulations that are beyond our control, and as our website states, you will not be charged any consumption tax, however, you may need to pay the customs duties by yourself. Thanks for your understanding.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi Nina - We feel awful upon hearing this. Please accept our sincerest apologies for the inconvenience caused to you. We'd really like to turn this around for you and If you send a private message with your order number and more details, along with the picture of the defect, our Customer Satisfaction Team will reach out to help fix this.