Beautiful jewelry. I love the quality! A must try.
Sophia was far quicker than general customer support, straight to the tee.
Beautiful, shiny but wasnt engraved. Lots of compliments. Impressed with the speedy delivery.
Got the complete run around on emails phone calls and instant messenger
The rind is stunning and makes me feel fancy wearing it!
But takes quite a long time before you get the item...
Rings with good quality, Love it! Quick delivery, nice customer service
The promise ring was beautiful. My partner loves it
Love these. My daughter loves the ring of amethyst. Plus that they are pink!
Was charged $20 for shipping, when ad stated
"FREE SHIPPING". Your loss of a customer who loves jewelry and buys on line!
Hi, Carol. We are sorry there must have been a misunderstanding, we indeed offer free shipping for all orders, but when you added the item to chart, there were three options: UPS expedited shipping($20), DHL expedited shipping($15.95), Free shipping($0). I believe that you must choose UPS shipping. Nonetheless, as a token of goodwill, we would like to offer you a 5% discount on a future order with us. Feel free to call us if you wish to opt for the discount on your next order. We hope we were able to explain. Again, apologies for any inconvenience.
2 weeks and the paint rubs off
Should have bought local.
Hi Jason. We feel extremely sorry for the inconvenience.
Would you please email us some pictures of the received ring so that we can have a clear idea about problem? For the problem we can fix it for free. May I have the order number or the name on the shipping address please? So I can find your order and assist you better. Any questions, please feel free to contact us by calling 1-800-315-2361, emailing us@ service@jeulia.com, starting online chat or messaging on Facebook.
Exactly as described, arrived when they said it would and in perfect condition..
I bought this beautiful ring for my friend's birthday. She absolutely loved it! Thank you so much!
I highly recommend this place. Never did us wrong. The pieces are beautiful and worth every penny!
Won't order again... sorry... don't want to be mean... looks like play Jewelry
Beautiful ring, fast delivery exactly as promised better than expected thank u
Beautiful, catches the light. I'm really enjoying feeling glamorous. Very reasonable pricing.
Overview
Jeulia has a rating of 3.1 stars from 6,629 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 5th among Custom Jewelry sites.
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- City of Industry, CA,, United States
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Business History
Our advanced design studio headquartered in Hong Kong creates a range of contemporary and bespoke styles for our customers all over the world. We deliver excellent quality at an affordable price by designing and creating all of our jewelry in-house, cutting out the middleman and slashing markups. From the hearts of our designers to the hands of our craftsmen, the end results is sharing our passion of unique and sustainable jewelry with our customers.
We are a customer-centric company and so earning your trust is our number one priority. Jeulia proudly offers a one-year warranty against any manufacturing defects on all of our jewelry. We also offer a 30-day money back guarantee should you be dissatisfied with your purchase.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Josh. We are sorry for the inconvenience has caused. Please note that our representative has emailed you, could you please kindly check your email box? Thanks. If you have any questions, please feel free to call us at 1-888-219-8158.