Bad experience! I did not the ring in person. Left message on live chat and they never responded.
Arrived in a timely manner. Well packages, tracking available, beautiful ring. Will purchase again
So gorgeous! Item exactly as described and pictures don't do it justice. Absolutely stunning!
Absolutely loved my ring 5++++++ starts! It is gorgeous even better than the picture.
Love this item as it made my engagement ring different to everything I have seen around.
Incredibly gorgeous and stunning. Great service. Would purchase from jeulia again!
Beautiful gem, wonderful color. Customer service was very helpful and friendly too, thank you!
Always has what im looking for and all the sellers turn out top notch.
I could truly not be happier with how beautiful this ring is.
I'm gonna have to start buying for me now and give the wife a break...
The set of rings are just too beautiful to describe. Better than I even expected, Very sparkling.
Im completely in love with this ring. I get compliments from every single person who sees it!
Received mine, totally satisfied with the ring quality, color, gem and design.
I have purchased several items from them. Great communicator! Quick delivery. Highly recommend!
I absolutely love the ring and it arrived earlier than expected what a great company
My girlfriend and I love these rings. They are so beautiful
Overview
Jeulia has a rating of 3.1 stars from 6,629 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 5th among Custom Jewelry sites.
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- City of Industry, CA,, United States
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Business History
Our advanced design studio headquartered in Hong Kong creates a range of contemporary and bespoke styles for our customers all over the world. We deliver excellent quality at an affordable price by designing and creating all of our jewelry in-house, cutting out the middleman and slashing markups. From the hearts of our designers to the hands of our craftsmen, the end results is sharing our passion of unique and sustainable jewelry with our customers.
We are a customer-centric company and so earning your trust is our number one priority. Jeulia proudly offers a one-year warranty against any manufacturing defects on all of our jewelry. We also offer a 30-day money back guarantee should you be dissatisfied with your purchase.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jane, I’m so sorry about the way your issue was handled. Providing you with the best shopping experience is very important to us, so we always try our best to respond to support requests as quickly as possible. But due to the high volume of support requests we receive, sometimes we fail to properly respond to a few. We know we need to do better and hope you will give us another chance. Please note that one of our customer representatives have emailed you to provide you with assistance in this matter, could you please send a reply? Thank you.