I received my order yesterday my wife totally love it, thank you Jeulia for amazing ring!
Not the quality I expected, looks much nicer, in your website, for the price, it's no silver, like it stated, it's ALLOY..
Great product! Fast shipping! Love it! It is stunning in person! The sizing and quality is perfect!
In 30/1/2017, i asked for a cancellatiion of the order. I keep recieving auto follow ups but no real answer... I need a real person to anwser me. I already paid for the ring and I want my money back but Jeulia ignores your requests and e-mails.
Don´t buy in Jeulia! It´s impossible to get a cancellation or an answer for your requests!
Auto Follow Up From Jeulia Store: Fwd: jeulia.com: New Order # ******* [Ticket Id: S*******-T*******]
Auto Follow Up From Jeulia Store: Re: jeulia.com: New Order # ******* [Ticket Id: S*******-T*******]
Auto Follow Up From Jeulia Store: Re: ******* [Ticket Id: S*******-T*******]Auto Follow Up From Jeulia Store: Re: ******* [Ticket Id: S*******-T*******]
Hi, Alessandra. Sorry for any inconvenience caused to you. Soon one of our customer representatives will be getting in touch with you to solve your problem. Please kindly check your e-mailbox. Thanks.
High quality! The ring is so beautiful and it is like the photo on the site. I really recommend it!
My Ring is Stunning this is the 3rd one I have ordered. The best part is I don't have to wait weeks like with Boston Proper and Victoria Secret.
My fiance did a wonderful job and I can't stop looking at my engagement ring!
I loved the couple ring that I have received today. Really suits me.
Thank you
3 rings so far. Everyone more beautiful than the other... Can't wait to get more..
BLOWN AWAY! FAST SHIPPING AND GREAT PRODUCT! WILL DEFINITELY WILL BE SHOPPING HERE AGAIN! SATISFACTION.
Totally delightful! My husband was really impressed with the sparkle and shine of the diamonds.
Very awesome product and company good quality of the product very satisfied what more can I say HAPPY with my ring will tell about your company
Gorgeous... thanks so much for the special ring, your super fast service and your communication.
Was exactly as described and just as beautiful. Would definitely order from again. Prompt shipping.
I got this beautiful ring to propose to my girlfriend and she absolutely loves it!
The ring I ordered is GORGEOUS and super sparkly! I wear it all the time and get tons of complements.
A+++great product verry happy. Will purschase more. Great valueAAA++++ fast shipping love items I have pursched
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Jeulia has a rating of 3.1 stars from 6,629 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 5th among Custom Jewelry sites.
Hi Gloria, sorry to hear that! Our rings are made of 925 sterling silver and we offer refund or replacement on the products within 30 days. Just contact our customer service at service@jeulia.com and they'll get that all sorted out for you asap.