On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jeulia has a rating of 3 stars from 6,629 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 3rd among Custom Jewelry sites.
We monitor reviews for authenticity
I'm very impressed with the quality, professionalism, and timeliness of the Jeulia products! I will buy them for myself, family, and friends!
When I tell you, the video did not do this magnificent set justice?! Hear me when I say it! I was very skeptical of purchasing anything advertised on Facebook but this ring stole my heart. I even had it engraved! Julia DEFINITELY has a customer for life in me!
Thanks for ur rings. They are very beautiful and cute and I love them. Above all Jeulia custumer care is so perfect and I recommend to everyone who wants the best and fast delivery rings.
I love Jeulia! They allways was in contact with me. The ring its so BEAUTIFUL, the box is elegant. Super fast service. LOVE LOVE JEULIA. Thank you so much for everything.
Excellent customer service! My husband and I ordered new rings for 25th vow renewal. I love the diamond and Sapphire Eternity style band. It's simplistic, yet defined and beautiful!
I'm very happy with my ring timely shipping and nicely packaged. Perfect fit over all very happy, just love it!
To start with I purchased a ring on 10 September 2016 for R690 - Jeulia deducted R716.73 from my credit card. Customs requires proof of payment and invoice for the purchase - these two amounts must match which of course should match but they don't - a month later customer service decided that they are tired arguing with me and gave me an invoice to match the amount deducted. There where extra custom fees due to the fact that the amount declared was not correct. Jeulia refuses to pay the custom duty and have agreed to refund me but only R200 - easy way of making money without delivering a product!
I love my ring a lot. Only problem is that i am missing now 3 diamonds from my ring
Very satisfied of my rings and bracelet.
Just like the way I wanted them.
Thank you very much Jeulia.
Ordered 2 sets from here... So very very pleased with the quality and brilliance of my jewelry... The shipping was so fast... I would recommend your company to everyone AND I will be ordering more in the near future
I am very happy with my ring. Everyone is asking where I got it. So I tell them and give them the link. They all seem impressed.
My husband bought me this skull ring for my birthday. It is absolutely beautiful. Pictures don't do it justice.
It was worth the wait to get my ring and just love it. Looks so nice on my finger and will use it with pride.
Had a very bad experience with a local store with a ring my boyfriend bought me for my birthday. So after fighting with with place over 2 years with NO resolve we finally got a $ Gift card. I went ONLINE SAW THIS RING & Loved it. Ordered it. It Came the center stone was larger than we expected but WE Are Extremely Happy with The Ring. I Luv It. I Have Had Several Complements On It. Finally got My Birthday Promise Ring
I just purchased my SECOND ring from Jeulia! This ring is absolutely stunning, I just received my second one in the mail today and I am so in love! I got me and my child's birthstones. This ring is actually prettier in person than on the online image! Very pretty and dainty. Exactly what I was looking for! The quality is amazing and my first ring still looks brand new and I bought that one 3 years ago! Quality is definitely amazing!
This is my fourth ring set from Jeulia. I wanted a set that I could wear daily in place of my actual wedding ring. I always get so many compliments on my ring sets. The main stone on the 3 pc Rose Gold Halo Cut Vintage Set is perfectly sized and isn't too big or too small.
The black comes off. I called customer service the said it can't get wet or that will happen! So if you get it wet you're screwed!
Hi, Jamie. Sorry for the inconvenience. We offer one year warranty, we can help you repair it for free. And we also have contacted with you on Facebook in order to help you solve the problem quickly, please kindly check your inbox and offer your order number soon. Thanks.
Really nice good ring, great service and i am pleased because I ordered a size 4 and it didn't fit, so i asked for size 6 and the resend size 6 without any cost
Oder took four days due to processing. Shipping took two days and nicely packaged to the Netherlands. Fast and friendly feedback online with Jeulia's live chat. I'll be back for sure at Jeulia Jewelry.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi, Nicole. We are sorry for any inconvenience. We offer one year warranty, we can help you repair it for free. And we have sent you email to help you solve the problem, please kindly check your email box and reply as soon as possible. Thanks.