Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
Ordered beautiful black titanium couple rings, had them engraved with our anniversary date on them. Got an additional 30% discount code on top of the 50% off. Payment processed quickly and received my rings and free gift in a beautiful box in 3 weeks time. They fit perfectly, and they are gorgeous. My husband and I love them... he was so surprised. I will order again
I have never ben so pleased.
I found an interchangeable ring that I loved... Mostly because my birthstone is sapphire but I also love the style of it...
My boyfriend ordered it on a Saturday and it arrived on Tuesday! Wow!
It was just as beautiful as in the picture and the stones shine and glitter like my real diamond ring!
It fit a bit small but it's perfect because I wear a 4.5... Ordered a 5... It fits just fine!
I have been showing everyone and spreading the word about Jeulia Jewelry!
Can't wait to get another!
Beautiful product, great price and delivered on time.
Have had multiple compliments. Would definitely recommend.
+++++gorgeous product
My husband bought me this for my birthday and it's absolutely stunning! The size was perfect and the ring shines and sparkles. I loved this set because it wasn't too big and I'm extremely satisfied. We will definitely be ordering from Jeulia again!
I wear a size 5, always have. All of my current rings are size 5. Out of the three rings I ordered one fits. Very disappointed as I was told to try Jeulia by a good friend, and I spent a lot of money for rings I cant even wear now.
I got a piece of jewelry that looked in person the way it looked online. It was delivered in the time frame I requested and the packaging was as beautiful as the ring.
I was really happy I got my orders on time and they are just as beautiful as seen on the website. Thanks much.
It was super easy to navigate the website, the photos were great, the ring I purchased looks just like it did on the website. It came elaborately boxed ~ for me anyway. I'm super happy with my purchase and would definitely buy here again.
The piece I just received exceeded my expectations. Service was very efficient and quick. Their packaging is second to none.
Love my ring but I wasn't happy with the size so I exchanged and it cost fifty dollars to exchange my ring I should have just cancelled
Hi, Suzanne, per our records, you need exchange for another expensive ring instead of size, the price difference is forty dollars. One of our customer service will contact you soon and confirm how you would like to proceed with your order. Please kindly check your email box later. Thank you.
The delivery is inconsistent. I ordered a Tibetan bell and a mala bracelet I never received. The delivery process does not match the quality of the products.
Hi, Patricia. Our company doesn't sell Tibetan bell and mala bracelet, you must mix up the orders, you purchased a yellow gold engagement ring on April, 21st and received it in three days, we really hope you could give us a feedback about the ring you received. Thank you. If there are any other problems, please do not hesitate to let me know. We would gladly provide you with further assistance.
The shipping was so fast! The ring is beautiful and I was so impressed with all that I just ordered another piece. Thank you!
Gorgeous ring, the picture does not do it justice. Love it, delivery was fast and on time...
I ordered my ring and received it in a timely manner. Absolutely love it and have lots of compliments already.
I have never received an item that was packaged so beautifully. The ring that I ordered was more beautiful that the picture. I am so proud to wear this sparkler.
Tried to cancel 30 minutes after purchase. Sent anyway. I will keep it because I'm concerned I won't get my refund, after seeing several BBB bad reviews.
Hi, Kiturah, sorry to hear that! Don't forget we offer refund or replacement on an order within 30 days, please visit the 30 days return policy: http://www.jeulia.com/30-day-return-policy.html. Just contact our customer service at service@jeulia.com and they'll get that all sorted out for you asap.
More beautiful than the pictures show! Couldn't be more satisfied! Great value for the money! Wish I had bought it sooner!
Very nice quality ring. Size is true fitting at a good price when I used the discount coupons. Delivery was very prompt!
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi, Starla, we are sorry to let you down. We offer 30 days return policy, one of our customer representatives will email you to provide you with assistance in this matter until you are completely satisfied. We hope to do more business with you in the near future.