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JeuliaReviews 6,628

3.1
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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
This company does not typically respond to reviews
California
2 reviews
0 helpful votes
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This was the easiest purchase and was shipped and delivered extremely fast. Once I got the ring I was amazed in the detail and the craftsmanship, it was superb. I was a little skeptical due to the company being located over seas however all skepticism was released once I received the item. I highly recommend this company for any of their unique and gorgeous jewelry.

Date of experience: May 3, 2017
Wisconsin
1 review
0 helpful votes
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Shipping
May 5, 2017

Paid extra money for faster shipping (3-4 days) and it took longer. If I knew it would be longer I wouldn't have paid an extra $20.

Date of experience: May 3, 2017
Massachusetts
1 review
0 helpful votes
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Very nice..
May 3, 2017

Nice Item, the main stone was a little bigger than I desired but just as beautiful. Only have one suggestion to help with next purchase need for description list total weight of main stone and weight the other stones.

Date of experience: May 3, 2017
New Jersey
1 review
0 helpful votes
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Absolutely Incredible
May 5, 2021

My fiancé went through the pain of searching endlessly online and even in stores for that perfect ring that will make me smile. We found Jeulia on Facebook. He was skeptical fromt the start and then i saw one particular ring that made me say Stop Baby! This is it! We had just 5 days to get married but we still didn't bave any rings. The team at Jeulia did an amazing job! Customer service was top notch! I had my rings shipped to me same day i orderd because my situation was a little different. Couldn't be more happier when I received it. I'm a happy wife now. Thank you Jeulia!

Date of experience: May 3, 2017
Mississippi
1 review
0 helpful votes
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Brilliant Ring Set!
May 3, 2017

Ordered, delivered and so very pleased with the look and quality of this set. I wouldn't hesitate to order again from this company!

Date of experience: May 3, 2017
South Carolina
1 review
0 helpful votes
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False Advertizing
May 3, 2017

Not only did I not get the MOM discount promised with a purchase (no option given to enter promo code) I was also charged $20 for expedited shipping which I also did not select. Complaints to company went unanswered, except, "Sorry for the inconvenience" Promised a "merchandise credit" to offset $20 shipping which was not given, either. TOTAL RIP OFF.

Date of experience: May 3, 2017
Jeulia J. Jeulia Rep
over a year old

Hi, Susan. We hope we were able to explain. All orders are available to choose Free shipping when you view the chart, there are three options to choose: Free shipping, DHL, UPS, you indeed chose UPS, so we charge you $20 for shipping fee. Under the shipping methods, there is a blank box to put in the code. Now your order has been shipped out by UPS, it's not available to refund you the shipping cost. Since you are not happy with this order, one of our customer service has promised to refund you the price difference after applying for the discount. We sincerely hope this issue is resolved and we hope you will give us a chance to serve you better in the future.

Texas
2 reviews
0 helpful votes
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I was a little nervous because I had seen some negative service reviews but they had to have been an anomaly because I got my product almost faster than it took me to place the order. It was everything I hoped it would be!

Date of experience: May 3, 2017
Indiana
1 review
0 helpful votes
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So far I'm very pleased. I've gotten a lot of compliments on my 3 band wedding set. It was a long over due ring.

Date of experience: May 3, 2017
California
2 reviews
0 helpful votes
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Birthday present
May 3, 2017

My husband got me a white sapphire ring that I wanted for my birthday. That was originally my birthstone and I lost the ring my parents gave me when I was young. This ring is beautiful, the size was perfect, and I absolutely love it!

Date of experience: May 3, 2017
Jamaica
1 review
0 helpful votes
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Happy Shopper
May 3, 2017

The product arrived in good time and although the outer container was a bit squeezed in the inner package was in very good shape and the ring looked even better than it did in the pictures.

Date of experience: May 3, 2017
Georgia
1 review
0 helpful votes
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More beautiful than expected
May 3, 2017

The ring set I ordered was more beautiful than I expected! The shipping was so fast! I will be ordering more!

Date of experience: May 3, 2017
California
1 review
0 helpful votes
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More beautiful than expected!
May 3, 2017

I rec'd my ring sooner than expected and it is gorgeous! I will definitely consider ordering from Jeulia again soon. Very positive experience. I did order the ring too big. My error.

Date of experience: May 3, 2017
Louisiana
1 review
0 helpful votes
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Not how it appears
May 3, 2017

Item is not how it appears in picture on site. Did not like set. Would like to return but did not know what policy was.

Date of experience: May 3, 2017
Jeulia J. Jeulia Rep
over a year old

We are truly sorry to have disappointed you, Dolores. Please be assured that we will do our best to resolve the issue. One of our customer representatives will get in touch with you so and assist you in this matter. Thank you so much for your feedback. This is valuable so that we can see to very important improvements in our products.

Illinois
1 review
0 helpful votes
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Extremely fast service!
May 5, 2021

Wonderful experience. Everything went through quickly, delivered within two days. Beautiful ring! Packaged very nicely.

Date of experience: May 3, 2017
Missouri
1 review
0 helpful votes
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One Beautiful Wedding set
May 3, 2017

My wife had not been able to wear her wedding ring due to her losing so much weight. She had became ill and was upset that her ring didn't fit anymore. We ran across your site and had seen a few rings that she liked. We were a little skeptical but we decided to order anyway. We received the ring and we both SHOCKED. All I can say is WOW! We love it. We will defiantly be purchasing more. Thank you so much for making her happy.

Date of experience: May 3, 2017
Illinois
1 review
0 helpful votes
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Excellent
May 5, 2021

Beautiful many compliments on this, I would order more items, I will tell all my friends to order from here

Date of experience: May 3, 2017
Florida
1 review
0 helpful votes
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Return policy is not fair
May 5, 2017

I purchased a ring and tried it on in the tag fell off as I was trying it on so you guys would not except my return because the tag was not attached to the ring. So I have a ring that doesn't fit me that cost $125. I wear a 6 3/4 size ring but the ring that I bought and a 6 3/4 size is too small.

Date of experience: May 3, 2017
New Jersey
2 reviews
0 helpful votes
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Amazing
May 3, 2017

The ring looks even better in person and I received it very fast thank you. I will be sure to get more from you guys in the future again thank you and the ring is amazing.

Date of experience: May 3, 2017
Kansas
1 review
0 helpful votes
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Great Experience
May 3, 2017

My wife just Loves the ring, hasn't taken it off since we received it. Ring is great quality and is so beautiful. Will be buying more items from them.

Date of experience: May 3, 2017
Florida
1 review
0 helpful votes
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Love the ring and price!
May 5, 2021

Very reasonable price! I also like the amount of time it took to get to me with UPS! The ring is beautiful! I intend to order another one!

Date of experience: May 3, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572