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JeuliaReviews 6,628

3.1
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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
This company does not typically respond to reviews
Canada
1 review
0 helpful votes
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Stunning
July 3, 2017

This ring is absolutely beautiful! The shine, the sparkle and the fit... perfect. This is my third purchase from Jeulia... all beautiful pieces but this is my favorite. Thank you

Date of experience: July 3, 2017
Australia
1 review
0 helpful votes
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To say ripped off is an understatement! My partner ordered a rose gold amythyst ring received the wrong size but couldn't get a refund or exchange because it was over the 30 days even though it was their fault! The only reason he waited to give me the ring was waiting for my birthday so it was worn only once just to realize it was far too big. Now having it for 2 months and only wearing it out to dinner and nice events since it only fits my thumb! The rose gold has already chipped away in many spots and looks so cheap and tacky! Was going to take it to a jeweler to get it sized and see if they can spray off all the rosegold and replace it with a quality coating but I mean, come on! 2 months! Not impressed and will never buy from them again. Such ridiculous policies for something that takes so long to arrive you'd think they would be a little leanient given rings can be given as gifts and won't be used immediately after arrival

Date of experience: July 3, 2017
Jeulia J. Jeulia Rep
over a year old

Hi, Amanda. We apologize for your less than positive experience. Please understand that we sent you the correct size and the order has been delivered to you in February, then you contacted us on May, 29th to request the size exchange, and our customer service Rep. Allen has replied you back and confirmed which size you want but no reply. We are sorry that the rose gold color chipped off, we offer one year warranty, we can make an exchange to replace the ring. One of our customer service will contact you again and continue to follow up until the issue is resolved. Please don't hesitate to reach back out to us if you ever have any further questions or concerns!

Florida
1 review
0 helpful votes
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Pure Elegance
July 3, 2017

My recent purchase was by far the best I have made in a very long time. My ring is everything and I could not be more happier with it. I have received so many compliments. I will recommend Jeulia to any and everyone. And of course I will be back.

Date of experience: July 3, 2017
Utah
1 review
0 helpful votes
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This is the 4th or 5th item I have bought and everything is as represented and very nice. The workmanship is wonderful and they are fun pieces of faux art.
I'm sure I will find something else soon.

Date of experience: July 3, 2017
Tennessee
1 review
0 helpful votes
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Lovely jewelry, good service
July 3, 2017

Our rings came and are just as beautiful as shown on the website, and the fit is good. Thanks! We are very happy with them, and would recommend this site to others.

Date of experience: July 3, 2017
Maine
1 review
0 helpful votes
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Not happy
July 5, 2017

Ring discolored after a couple of weeks got dull and turned yellowish not hi need a better product I looked lie a fool with thar ring truning yellow
W

Date of experience: July 3, 2017
Jeulia J. Jeulia Rep
over a year old

We would like to sincerely apologize for any inconvenience has caused, Charles. Generally, the silver ring will not turn yellow and we never hear any feedback before that the silver will look like that as yours. Sterling liver by nature will tarnish when exposed to chlorine and bleach, but if you take care of the ring as our website showed, the silver ring will not have any issue and can be last for years. Please don't worry, every purchase on Jeulia is protected by our 1 Year warranty, we will contact you soon via email to send you the details on how to care rings and look further this matter with you, we will assist you get this issue resolved as soon as possible.

Ohio
1 review
0 helpful votes
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Fantastic
July 3, 2017

Our expectations were exceeded more than we would have ever thought possible. I would recommend to anyone to do business with this company. It's very refreshing to deal with a company that still provides excellent service and a great product.

Date of experience: July 3, 2017
Arizona
1 review
0 helpful votes
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Happy customer
July 3, 2017

I just got my three stone wedding rings. They are gorgeous thank you for the alternative to diamonds. I don't have to break the bank yet it looks like I did. I love my rings.

Date of experience: July 3, 2017
Texas
1 review
0 helpful votes
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I love my ring! It looks like my husband spent thousands not a hundred! I would recommend Jeulia to anyone looking for a beautiful ring on a budget. I've gotten several compliments on my ring. Shopping on the website was also very easy.

Date of experience: July 2, 2017
Texas
1 review
1 helpful vote
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I absolutely love all the jewelry I have ordered from Jeulia. It's beautiful and the price is always right so I can afford to get extra pieces. I have ordered rings, necklaces and earrings. I have loved every piece. They get worn all the time and I get so many compliments on them. Everything always is perfect, the rings have all fit and it is always here earlier than they say it will be shipped. Give one piece a try such as the entwined wedding band and fall in Love with their jewelry too.

Date of experience: July 2, 2017
Ohio
2 reviews
0 helpful votes
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Jeulia ring
July 3, 2017

Beautiful, high quality ring and very fast shipping! My second order with them and I'll definitely shop here again!

Date of experience: July 2, 2017
Missouri
1 review
0 helpful votes
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Excellent
February 18, 2021

Ring came in earlier than expected and looked even better than I thought. And my now fiancé loved it as well made for a perfect ring.

Date of experience: July 2, 2017
South Carolina
1 review
0 helpful votes
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I was very happy with how my order was completed, with speediness and accuracy. I received my product 4 days after order, i did pay for shipping but everything was perfect when I received it. I do plan on using Jeulia again!

Date of experience: July 2, 2017
Texas
3 reviews
0 helpful votes
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Beautiful rings, cheap bands
July 3, 2017

The stones are beautiful and one would never know that they are not diamonds. But the band fads and becomes cheap looking. True to their word, my finger doesn't turn green but there is money to polish the band either

Date of experience: July 2, 2017
Tennessee
1 review
0 helpful votes
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Great service
July 3, 2017

Great shipping came in a few days the rings are beautiful and very good to look at my girlfriend loved her ring

Date of experience: July 2, 2017
California
1 review
0 helpful votes
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Beautiful workmanship
July 3, 2017

Not only did the ring get shipped quickly, but it was beautiful! The fit was exact, the stones were brilliant, stones set securely, the ring itself was even prettier than the picture, and it is fairly priced. I have ordered three since the first one and I'd order from them again without hesitation.

Date of experience: July 2, 2017
Maryland
1 review
0 helpful votes
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Awesomesauce
May 5, 2021

Stunning ring!
Beautifully made. Very sparklingly and fun to wear. Already getting lots of compliments.

Date of experience: July 2, 2017
Pennsylvania
1 review
0 helpful votes
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I order my wedding ring I received empty box I been trying to resolve this issue without any luck I been told to send pictures of the package and box and I did so now I'm out of 179 dollars and ring

Date of experience: July 2, 2017
Jeulia J. Jeulia Rep
over a year old

Hi, Jehan. Please understand that we have sent your pictures to the UPS and the shipping company will take 5-8 working days to investigate the lost, this is the normal flow. Please don't worry, once they claim the lost, we will take full responsibility for this issue, you will not lose your money or the ring. If you have any problems, please don't hesitate to get back to us via email.

Colorado
1 review
0 helpful votes
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Shipping sucked.
July 3, 2017

UPS sent us our ring from CT by way of AK and then KY, and never gave us an accurate delivery date. And we paid $20 for the service! It took 4 days for their one day shipping. Why did I pay $20 for UPS to take 4 days and never update me when I could Ha e paid $12.50 for USPS Priority? It would have gotten to me on time.

So on the subject of the product... We bought the claddagh wedding set. It is lovely. It's even prettier than the pictures showed.

Date of experience: July 2, 2017
Louisiana
1 review
0 helpful votes
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Love it!
May 5, 2021

I am very satisfied with this purchase. This was a birthday gift to me and I am so happy that it made it here in time. It is gorgeous!

Date of experience: July 2, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
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