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JeuliaReviews 6,628

3.1
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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
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Tennessee
1 review
0 helpful votes
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Awesome
July 5, 2017

Love what I recieved. I was impressed with the amount of itens i had to choose from.my product came earlier than I was expecting. I'm extremely happy and satisfied

Date of experience: July 5, 2017
Wisconsin
1 review
0 helpful votes
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Absolutely Beautiful!
May 5, 2021

What an amazing choice of stunningl designs!
I found two ring styles that were exactly what I was looking for. I was beyond thrilled with the fast delivery, and look forward to future purchases from Jeulia. Thank you

Date of experience: July 5, 2017
New York
1 review
0 helpful votes
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Will return for my money soon! No shine extreme diss appointed. Bought for s special occasion. I will follow up.

Date of experience: July 5, 2017
California
1 review
0 helpful votes
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Very pleased
July 5, 2017

Received many compliments. Many requests for name of website. Happy that it doesn't look cheap. Website is very simple and easy to order.

Date of experience: July 5, 2017
Florida
1 review
0 helpful votes
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Great customer service
July 5, 2017

I am very happy with Jeulia I love the rings the quality is Great! Very pleased with the everything!

Date of experience: July 5, 2017
California
1 review
0 helpful votes
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Meh
May 5, 2021

I like the setting. But the stone is dull. I didn't expect it to blind me with sparkles, but there is really no sparkle to it

Date of experience: July 5, 2017
Rhode Island
1 review
0 helpful votes
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Absolutely perfect!
May 5, 2021

I love this ring! It's even prettier in person than online and it was so quick for me to receive it I'm over the moon excited. Thanks so much!

Date of experience: July 5, 2017
California
1 review
0 helpful votes
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Paid 20 shipping and handling and not to the fault of Jeulia the package was not going to be delivered. Actually wasn't either of our faults but I had to meet the UPS driver to get the package at another location in order to get the rings before I left for vacation. I called customer service to let them know about the botched delivery and the gal said it's been delivered so the fee has been paid, when I tried to explain the situation she ended up hanging up the line on me mid sentence. I emailed in a and got an automated response.

Date of experience: July 5, 2017
Florida
1 review
0 helpful votes
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Not what I ordered
July 7, 2017

I didn't get the ring I ordered. The purple in the ring I did get is barely noticeable when the pictures on the website shows it very prominent.

Date of experience: July 5, 2017
Arizona
1 review
0 helpful votes
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Looks 98% fake, no sparkle to stones, looked like the $5.99-$10.99 cheap ones from Wal-Mart, RUE21 even ones you would purchase at clairs. Delivery took longer although I paid the extra $20 express shipping

Date of experience: July 4, 2017
Texas
1 review
0 helpful votes
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My first purchase was not a smooth one. My order didn't get shipped and I waited a month. Although they did nothing to compensate for it once I contacted customer serivice I had it within a week. My second purchase was much better. I have expensive wedding rings but I'm so happy with these! If a stone is lost who cares?! I can change up sets all the time and people have no idea that they're not the real deal!

Date of experience: July 4, 2017
California
1 review
1 helpful vote
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Very pretty ring
July 5, 2017

The ring was amazingly beautiful, the box it came in was beat up so I had to present just the ring box.

I would buy again but it would nice if the box was packed better and not just in a plastic shipping bag

Date of experience: July 4, 2017
Canada
1 review
0 helpful votes
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I have a wedding set and a square sapphire ring. I love them both. Very pleased with my Jeulia experience. There will be more rings in my future. I highly recommend them.

Date of experience: July 4, 2017
New Jersey
1 review
0 helpful votes
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BREATHTAKING!
May 5, 2021

The ring is completely gorgeous in pictures, but it is a million times better in person! The ring is perfect!

Date of experience: July 4, 2017
Michigan
1 review
0 helpful votes
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Quick shipping beautiful ring!
July 5, 2017

Shipping was super fast and ring was beautiful. Received lots of compliments on it in just the few days off wearing it.

Date of experience: July 4, 2017
GB
1 review
0 helpful votes
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Beautiful
July 5, 2017

After the Post Office messed up and lost my ring, jeulia was very cooperative to get everything sorted and send me another ring as it was my wedding ring. I received it within days and i gota say the picture doesn't look anywhere near as good as the real thing. It came in a beautiful box within a box. The ring looks stunning and i am more than over the moon with it. Thank you to the person at jeulia for your help. You've made me and my new husband very happy.

Date of experience: July 4, 2017
New Jersey
1 review
0 helpful votes
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Love my new ring!
May 5, 2021

I was shocked to see that my ring arrived within 2 days, and I could not believe the quality and how beautiful it was! The size ran a tad large, but I wore it regardless! Definitely a stunning piece of jewelry!

Date of experience: July 4, 2017
North Carolina
1 review
0 helpful votes
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Happy
July 5, 2017

I ordered a ring and received it quickly. The ring was beautiful but unfortunately did not fit. I could not return it because I had removed the tag. No where on the information on the email for purchase or with the purchase order did it say not to remove the tag. I did not discover this until I started the return process online. This information should be clearly documented in the email purchase confirmation and when the package arrives. My only option was to exchange and I exchanged it for 2 rings.The process of exchange was very slow. Over all I am very happy with the rings. They are truly beautiful and I have not had any problems with them. The only thing I would recommend is to fine tune the exchange/return process.

Date of experience: July 4, 2017
Virginia
4 reviews
0 helpful votes
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Great Job!
February 18, 2021

I love the jewelry and love the box!
I find it very unique & inspiring. All the skull work is my absolute fav!

Date of experience: July 3, 2017
Texas
1 review
0 helpful votes
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Ring
July 5, 2017

Very disappointed. Looks cheap and fake.
Will definitely be returning this ring. You are asking for 100 characters which is ridiculous. I don't know how many ways I can say that this ring is not what I was expecting

Date of experience: July 3, 2017
Jeulia J. — Jeulia Rep
over a year old

We are genuinely sorry you didn't have a better experience with your order, Christy. Please offer us your order number and more details with us via service@jeulia.com or live chat so our customer service can try to assist you. Don't forget that we offer refund or exchange for unsatisfied order within 30 days, you can find more information about the return policy from here: http://www.jeulia.com/30-day-return-policy.html. Hope it helps.

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572