Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
Love what I recieved. I was impressed with the amount of itens i had to choose from.my product came earlier than I was expecting. I'm extremely happy and satisfied
What an amazing choice of stunningl designs!
I found two ring styles that were exactly what I was looking for. I was beyond thrilled with the fast delivery, and look forward to future purchases from Jeulia. Thank you
Will return for my money soon! No shine extreme diss appointed. Bought for s special occasion. I will follow up.
Received many compliments. Many requests for name of website. Happy that it doesn't look cheap. Website is very simple and easy to order.
I am very happy with Jeulia I love the rings the quality is Great! Very pleased with the everything!
I like the setting. But the stone is dull. I didn't expect it to blind me with sparkles, but there is really no sparkle to it
I love this ring! It's even prettier in person than online and it was so quick for me to receive it I'm over the moon excited. Thanks so much!
Paid 20 shipping and handling and not to the fault of Jeulia the package was not going to be delivered. Actually wasn't either of our faults but I had to meet the UPS driver to get the package at another location in order to get the rings before I left for vacation. I called customer service to let them know about the botched delivery and the gal said it's been delivered so the fee has been paid, when I tried to explain the situation she ended up hanging up the line on me mid sentence. I emailed in a and got an automated response.
I didn't get the ring I ordered. The purple in the ring I did get is barely noticeable when the pictures on the website shows it very prominent.
Looks 98% fake, no sparkle to stones, looked like the $5.99-$10.99 cheap ones from Wal-Mart, RUE21 even ones you would purchase at clairs. Delivery took longer although I paid the extra $20 express shipping
My first purchase was not a smooth one. My order didn't get shipped and I waited a month. Although they did nothing to compensate for it once I contacted customer serivice I had it within a week. My second purchase was much better. I have expensive wedding rings but I'm so happy with these! If a stone is lost who cares?! I can change up sets all the time and people have no idea that they're not the real deal!
The ring was amazingly beautiful, the box it came in was beat up so I had to present just the ring box.
I would buy again but it would nice if the box was packed better and not just in a plastic shipping bag
I have a wedding set and a square sapphire ring. I love them both. Very pleased with my Jeulia experience. There will be more rings in my future. I highly recommend them.
The ring is completely gorgeous in pictures, but it is a million times better in person! The ring is perfect!
Shipping was super fast and ring was beautiful. Received lots of compliments on it in just the few days off wearing it.
After the Post Office messed up and lost my ring, jeulia was very cooperative to get everything sorted and send me another ring as it was my wedding ring. I received it within days and i gota say the picture doesn't look anywhere near as good as the real thing. It came in a beautiful box within a box. The ring looks stunning and i am more than over the moon with it. Thank you to the person at jeulia for your help. You've made me and my new husband very happy.
I was shocked to see that my ring arrived within 2 days, and I could not believe the quality and how beautiful it was! The size ran a tad large, but I wore it regardless! Definitely a stunning piece of jewelry!
I ordered a ring and received it quickly. The ring was beautiful but unfortunately did not fit. I could not return it because I had removed the tag. No where on the information on the email for purchase or with the purchase order did it say not to remove the tag. I did not discover this until I started the return process online. This information should be clearly documented in the email purchase confirmation and when the package arrives. My only option was to exchange and I exchanged it for 2 rings.The process of exchange was very slow. Over all I am very happy with the rings. They are truly beautiful and I have not had any problems with them. The only thing I would recommend is to fine tune the exchange/return process.
I love the jewelry and love the box!
I find it very unique & inspiring. All the skull work is my absolute fav!
Very disappointed. Looks cheap and fake.
Will definitely be returning this ring. You are asking for 100 characters which is ridiculous. I don't know how many ways I can say that this ring is not what I was expecting
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
We are genuinely sorry you didn't have a better experience with your order, Christy. Please offer us your order number and more details with us via service@jeulia.com or live chat so our customer service can try to assist you. Don't forget that we offer refund or exchange for unsatisfied order within 30 days, you can find more information about the return policy from here: http://www.jeulia.com/30-day-return-policy.html. Hope it helps.